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All reviewsmetro stationlas ramblasgreat hotelrooftop poolparal lelminute walkgood sizestayed here for nightstriple roomsmall poolpick pocketsmain roadbusy roadreception staffexcellent locationbooked this hotelshort break
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Reviewed July 5, 2014

The Hotel was fine in every respect. We tried to go up to the top floor area to look out since we were on a low floor in the back of the hotel but it was locked up. The hotel is over all a good hotel with a good value. I don't know if I would stay in that location again as it was a little out of the way however it is right next to the metro which is very handy and a fantastic way to get around. Lots of restaurants nearby.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with this hotel
Thank Tony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoCifuentes, Director General at Barcelona Universal Hotel, responded to this reviewResponded July 7, 2014

Dear Sirs;

Thanks for yuor feedback, I will share it with all employees
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014 via mobile

We stayed here Monday to Friday, we were very impressed with the hotel and the room was lovely, the staff are most helpful from the reception staff to the waitress on the pool side bar who was excellent, the pool and solarium were very clean. The breakfast food was of very good standard, we were 2 girls staying there and we could not have picked a better hotel for location, comfort and price, would definitely go back again

Stayed: July 2014, traveled with friends
1  Thank SarahF3927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoCifuentes, Director General at Barcelona Universal Hotel, responded to this reviewResponded July 7, 2014

Thank you very much for your review,
Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014

We have just had 4 nights in this hotel, it was clean, the staff were very helpful at all times and it was central to everything I would definitely stay there again. There is a lovely view from the roof, we did not opt for breakfast as there are a lot of cheaper cafes around.

  • Stayed: July 2014, traveled as a couple
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Thank 80Judy1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertoCifuentes, Director General at Barcelona Universal Hotel, responded to this reviewResponded July 7, 2014

Dear Sirs;

Thanks fofr your feedback,
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

We stayed at the Barcelona Universal Hotel based on TripAdvisor reviews, but were a bit disappointed. The hotel is located on a street with many theaters, cafes, etc. and a little off most tourists' tracks while still in central Barcelona. There are some more seedy neighborhoods nearby, but it's easy to steer clear. The hotel is generally clean, though the room showed some wear and tear (hole in the bathtub, a break in the glass of the closet). We had a room facing away from the street, so street noise was not an issue, however: The walls and apparently especial the ceilings in the hotel appear to be paper thin. As soon as the first guest started to rise (around 7am in our case) and went on doing normal morning activities (showering, etc.), the noise in our room became so loud as to prohibit any kind of further sleeping. If you're an early riser, that's fine, but considering one usually doesn't go out to eat in Barcelona until 9pm at the earliest, this was a bit early for us. The staff was very friendly, but not very knowledgable. Every bit of of information we asked (when stores generally opened, how much the hotel offered and advertised discount for the tourist bus, etc.), was met with either a completely wrong answer or the need to discuss the question with at least one other member of staff. As other have mentioned, the pool is nicely located, though overcrowded and small. Considering the hotel advertises itself as a 4 star hotel, it did not live up to expectations and based on the noise alone, we will not be returning.

Room Tip: Rooms away from the street are quieter, however, the walls are very thin everywhere.
  • Stayed: July 2014, traveled as a couple
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1  Thank ma07082014d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2014

Great hotel in a great location. Room was spotless and although we had a room which had an internal window, it was nice to have some peace and quiet from the world outside. The hotel is about a 10 minute walk from the heart of it all. The rooms have a free safety deposit box and upon checking out they have a secure luggage room which also has free safety deposit boxes. The staff on reception were extremely helpful with directions and recommendations on what to see and do. I would definitely recommend this hotel and if I ever go back to
Barcelona I would stay here again.

  • Stayed: July 2014, traveled as a couple
    • Value
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Review collected in partnership with this hotel
1  Thank Nina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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