I can’t say enough good things about the staff at this hotel. Service was impeccable and friendly. The hotel itself is very nice and in a great neighborhood with shops, bars, restaurants in walking distance. I’ll be back to Barcelona and stay here. Highly recommend.
Dear Guest,
We thank you very much the time spent in writing your review of Best Western Premier Hotel Dante. Your opinion encourages us to keep improving our services in the future.
We are very glad that you enjoyed your stay with us and we hope that you will come back soon.
Please, do not hesitate to contact any member of our team for any further assistance you may need.
On behalf of all the Best Western Premier Hotel Dante staff, thank you very much.
Best regards,
Veronica G
We stayed at this hotel for one night. Even though the hotel is clean, has a good location and nice rooms, I will advise to be careful while providing the staff with a credit card. This is the only place (every where else we paíd cash) and the next thing we know is that someone is using our credit card to charge movie tickets and purchasing in amazon Spain, all charges originated from Barcelona. Thank God we purchased the internet package in our cruise and we received the credit card alerts that someone was purchasing things using our credit card. We contacted Citibank and cancel the account immediately. We are 100% sure this happen at this hotel and are giving you a warning to be careful while handing your credit card to the staff. Also the maid came in our room twice without first knocking on the door (she was on the rude side). If you have a choice, stay in another hotel.
Good luck.
Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations.
Please, take note that our property does accept cash, so please make sure that you are writing this comment in the correct Hotel. In case Front Desk staff asked you for a credit card, is because of a guarantee, but never will be used without your authorisation.
I suggest you to check the times of the transaction, since maybe the credit card was used before check-in and you are not able to see until 1-2 days after in your account.
Our staff is very competent and has been working with us for many years. It is the first time we received a comment like this, so please be so kind to double check.
If you need more information, you can contact us to info@hoteldante.es
We will be very glad to assist you and clarify this.
Sincerely,
Veronica G.
This is not your U.S. Best Western! It is a fabulous “boutique-type” hotel. Rooms are spacious, clean, staff is great. I can’t say anything negative about it. It is in a safe neighborhood with some restaurants within walking distance.
Would definitely stay there again
Dear Guest,
We thank you very much the time spent in writing your review of Best Western Premier Hotel Dante. Your opinion encourages us to keep improving our services in the future.
We are very glad that you enjoyed your stay with us and we hope that you will come back soon.
Please, do not hesitate to contact any member of our team for any further assistance you may need.
On behalf of all the Best Western Premier Hotel Dante staff, thank you very much.
Best regards,
Veronica G
Very nice hotel, friendly and helpful staff. Very clean. Close to all sites. Offers transportation options and staff was very helpful in providing directions and options for dining. Nice that we could purchase Hop On/Off Bus tickets and other attractions directly from hotel. Female server at breakfast was wonderful, just sorry I don't remember her name. Breakfast was available daily but guests should be informed at check-in of cost. . Scrambled eggs were served daily but were never warm which as very disappointing. Other selections were good. The bar/lounge server was wonderful, he was very friendly and fun to interact with. Would stay there again, no hesitations!
Dear Guest,
We thank you very much the time spent in writing your review of Best Western Premier Hotel Dante. Your opinion encourages us to keep improving our services in the future.
Your complaint about warm eggs were sent to the F&B Manager.
We are very glad that you enjoyed your stay with us and we hope that you will come back soon and have the opportunity to improve our service.
Please, do not hesitate to contact any member of our team for any further assistance you may need.
On behalf of all the Best Western Premier Hotel Dante staff, thank you very much.
Best regards,
Veronica G
This was our 4th time visiting Barcelona and our first time staying at the Fante. The staff were pleasant and helpful. The room was clean, comfortable and spacious. The buffet breakfast had something for everyone’s tastes. We will definitely stay here again.
Dear Guest,
We thank you very much the time spent in writing your review of Best Western Premier Hotel Dante. Your opinion encourages us to keep improving our services in the future.
We are very glad that you enjoyed your stay with us and we hope that you will come back soon.
Please, do not hesitate to contact any member of our team for any further assistance you may need.
On behalf of all the Best Western Premier Hotel Dante staff, thank you very much.
Best regards,
Veronica G
