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“Horrible Horrible Horrible Horrible” 1 of 5 bubbles
Review of Catalonia Barcelona Plaza

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Catalonia Barcelona Plaza
Ranked #213 of 522 Hotels in Barcelona
Certificate of Excellence
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Horrible Horrible Horrible Horrible”
1 of 5 bubbles Reviewed September 7, 2013

I can't warn all of you visitors to Barcelona enough to stay away from this hotel. While the location is central, the service is Horrible, the smell in the rooms is Horrible, the beds are boards, the plumbing does not work properly, housekeeping looks like a 5 year old folded the blankets, no such thing as extra towels or washcloths. My room, which was promised when I booked to be a higher floor faces a graffiti laden ghetto alley on the second floor. Too bad they said when I checked in. STAY SOMEWHERE else!! I would like to give it zero stars but that is not an option.

  • Stayed September 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Dale333_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sitja, Director General at Catalonia Barcelona Plaza, responded to this review, April 29, 2014
Google Translation
Apreciado cliente,
Quiero agradecerle de antemano el tiempo y la molestia que se ha tomado al escribirnos para explicarnos su experiencia en el Hotel.
En Hoteles Catalonia, la satisfacción de nuestros clientes es el máximo compromiso que tenemos y por esta razón tomo nota de sus sugerencias para trabajar en estos detalles que necesitan ser cambiados.
Espero que decidan visitarnos de nuevo en un futuro para darnos la oportunidad de cumplir con sus expectativas.
Reciba un cordial saludo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (205)
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Oslo, Norway
Level Contributor
159 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 bubbles Reviewed August 31, 2013

We enjoyed this hotel very much, and the location is great. We were a party of eight people, and we had reserved suites. They were very spacious, had a great view, wonderful sleeping quality, good A/C, great cleaning, spacious and very good bathroom with a round tub with a view. The staff was mostly very friendly and helpful. Good restaurant, fine sports bar and piano bar. Breakfast was good, but the hotel is very busy, and at times there was the absolute anarchy in there. The staff did the best they could filling trays and cleaning, but a couple of times it was a very stressful experience. Consider going to breakfast either very early or after 10 am - it was better then. From our rooms we could see the Magic Fountain, which was a nice treat when it was all lit up at weekends. Location is great for shopping, metro, buses and walking around. The hotel could have had more sunbeds, though. Only 11 beds, but room for more. It would also help if they did not allow people to reserve sunbeds by putting their towels there in the morning, and then not show up for sunbathing before 11-12. This hotel is to be recommended.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ragnhild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sitja, Director General at Catalonia Barcelona Plaza, responded to this review, April 29, 2014
Dear guest,
Thanks you for your comment. We really appreciate, and hope to be able to welcome you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman, Irbid, Jordan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 27, 2013

Well when we booked this hotel, we were afraid from the location, rooms, services but when we got there ,we got surprised by the service they gave to us , the connected rooms and the amazing views of the rooms and so on and bottle of water when arrival and leaving and chocolate as well.
Well I would recommend everyone who is going for Barcelona to choose this hotel because it's located in a good area and easy to go to airport,city center by metro which it was In front of the hotel.

Room Tip: Take the view in front of plaza de espana which it's so amazing, also the 6th floor was perfect.
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  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ghaith J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sitja, Director General at Catalonia Barcelona Plaza, responded to this review, April 29, 2014
Dear guest,

Thanks you for your comment. We really appreciate, and hope to be able to welcome you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worksop, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 22, 2013

I stayed in this hotel in early August with my husband and two young children. I can't fault the location at all - we were slightly nervous that it was a bit too far out but actually it was perfect. The airport bus stops right outside and the red and green metro lines run from stops in the Ramblas and Placa Catalunya through Placa Espana so it's really easy to get around.

We checked in fairly late in the evening and unfortunately our first experience of the hotel was an incredibly rude receptionist who looked us up and down and demanded a passport! Once we'd got past her we were actually really pleased with both the room and the amenities on offer. We didn't sample breakfast, but we did use the pool which my husband and kids enjoyed. The rooms were cleaned very well each day - although some of the fixtures in the bathroom were a bit 'tired' the bathroom did the job and there was plenty of room to sort the kids out (the first time my boys had seen a bidet which prompted a few questions when we first arrived!!)

I'd stay in this hotel again. I don't think it was the best in terms of value for money but it more than made up for that in terms of its prime location. Staying here gave us a great opportunity to explore parts of the city that we'd not visited before and all in all contributed to a very enjoyable week's holiday.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank louisebleas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sitja, Director General at Catalonia Barcelona Plaza, responded to this review, April 29, 2014
Dear guest,
We really appreciate your positive comments about our hotel. The costumer’s opinion is a top priority for us and it helps us to constantly improve. I would like to use this opportunity to say that we would like to welcome you again in the future.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
107 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed August 21, 2013

We stayed here as not much choice as last minute booking and a little far out for us really-as always stayed up nearer to the Ramblas.. The rooms were good-but better with the lovely views of the Plaza Espana etc. We found the hotel clean and tidy- beautiful flowers in the lobby added a pleasing touch- the bar areas were also good.Somewhere to sit in the evening and relax-we like the Piano Bar. Also the Breakfast we thought had good choice and freshly made pancakes and omelettes. We did not pre-pay for breakfast as was cheaper to pay via the hotel and we did not breakfast here every day so no booking required. The pool was great but the bar was not always open unfortunately so we did take our own bottles to the pool. The pool was also too deep we thought as should have had a shallower end especially for children and people who were not confident in the water. There were also not enough sunbeds-really no explanation for this? What could the reason be- I mean there was plenty of room to house lots more sunbeds, and I noticed on a photo on Trip Advisor there were loads of sunbeds. Where have they all gone?????Not what I would expect of a four star hotel. We were overall happy with the Hotel though for the time we spent here. The beds were comfy for me anyway...some of the others said they were a bit hard. There is a mini bar fridge so we were able to house our own drinks as well. The safe is free which is also good. The area seemed safe and quite busy but a good shopping mall next door with cafes etc, this used to be a bullring-which is a bit bizarre and the shops were not open all the time!But there are lots of restaurants on the roof with amazing views.

Room Tip: ask for a scenic view
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  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank nicola m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sitja, Director General at Catalonia Barcelona Plaza, responded to this review, April 29, 2014
Dear guest,
We welcome your feedback, help us improve our service every day to customers.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed August 21, 2013

My son lives in barcelona so chose this hotel as close to him and i knew the area well.It was better than expected...our room 644 had the best views....so good to watch the fountains display at night.
The bus goes from airport staight to arenas....and on way back too. metro outside too. lovely walking up to olympic stadium and all around...easy to walk and pleasant down to cataluyna plaza and to ramblas.
we took the train to beach before stiges all on one metro cards for 10eros 10 journeys in zone 1.
Love plaza arenas for earing and shopping and resturants at top are good...love having my glass o cava on the ground floor for a mere 2.30 euros bargain.
easy to get anywhere in barca form this hotel. loved it.....

Room Tip: top floor city view....
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SheffieldScotsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sitja, General Manager at Catalonia Barcelona Plaza, responded to this review, October 15, 2013
Dear guest,
We really appreciate your positive comments about our hotel. The costumer’s opinion is a top priority for us and it helps us to constantly improve. I would like to use this opportunity to say that we would like to welcome you again in the future.
Yours faithfully,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed August 19, 2013 via mobile

I can not really fault this hotel, reception staff are ever so helpful any questions they are willing to help. All staff are smiley even late at night. Amazing views from the rooftop pool area. Hotel is next to the arenas shopping centre and not far from the airport cost us under 20 euros by taxi, alternatively you have got the aerobus which stops just outside. Also outside the hotel is a taxi rank very useful! I definitely recommend walking down to the magic fountain at night very good to see! La rambla costs about 7 euros by taxi to get too. Rooms are lush spacious, clean and modern couldn't fault these at all. Bar area always clean and tidy pretty reasonable too. We didn't eat dinner at the hotel we found bars and restaurants near by. Breakfast is okay, a huge selection from fry ups to fruit. All in all if I was going to go back to barca I would stay in this hotel.

Stayed August 2013, traveled with family
Helpful?
2 Thank Joanna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sitja, Director General at Catalonia Barcelona Plaza, responded to this review, April 29, 2014
Dear guest,
Thanks you for your comment. We really appreciate, and hope to be able to welcome you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Catalonia Barcelona Plaza

Property: Catalonia Barcelona Plaza
Address: Plaza Espana 6-8, 08014 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#101 Romantic Hotel in Barcelona
#138 Luxury Hotel in Barcelona
#162 Family Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Catalonia Barcelona Plaza 4*
Number of rooms: 347
Official Description (provided by the hotel):
This imposing hotel is situated in Plaza Espana, next to the Fira de Barcelona facilities and Montjuic. Guests can enjoy excellent connections with every means of public transport. It has its own parking facilities and offers ideal accommodation for business trips or short breaks. The panoramic terrace and most of the rooms have unbeatable views. The gardened marquee, which is located in the central courtyard, creates an ideal atmosphere for cocktails and dinner parties. We also offer you our 13 meeting rooms, where you can organise business meetings, conventions and family celebrations. ... more   less 
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Also Known As:
Barcelona Plaza
Catalonia Barcelona Plaza

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