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“The location for this hotel is the best part of it....”

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Catalonia Plaza Cataluna
Ranked #143 of 514 Hotels in Barcelona
Certificate of Excellence
Bucharest, Romania
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“The location for this hotel is the best part of it....”
Reviewed September 14, 2012

The best part of this hotel is the great location, but I was very disappointed with this hotel. We chose Catalunya Hotels chain because we booked several times all around the world and knew the standards. But this hotel doesn’t meet the chain standards. We had booked a room with a terrace. The services was terrible: no shower gel in the room for 2 days, no slippers (this hotel suposed to be a 4 stars), no refilling the minibar for 4 days!!! The guy from the reception was really upset when we asked for more water in the room. Just imagine we payed over 475 Euro/3 nights, maybe they were affraid not paying the minibar :(
Although the good location, I wouldn't return or recommend this hotel because, it is not worthing the money.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank monicazc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaCataluna, Director General at Catalonia Plaza Cataluna, responded to this review, October 2, 2012
Dear guest,
We really appreciate the time taken to write your comments about our hotel. The costumer’s opinion is a top priority for us and it help us to constantly improve. We take into consideration your review to work in those aspects that need to be changed.
We apologize the inconveniences caused and we really hope that you decide to visit us again in the future, for giving us another chance to exceed your highest expectations.
Yours faithfully,
Rupert Rafel
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (132)
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england
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 4, 2012

A big reason for booking was the pool which is smaller than it looks and overlooked, didnt end up using it. Hotel was ok, i would say that the room in quite small. The hotel had a nice feel when you walk in but i think the room needed upgrading. However the location was excellant at the top of Las Ramblas but slightly off so was quiet. Very easy just to pop back to when the legs get tired!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elle88England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaCataluna, Director General at Catalonia Plaza Cataluna, responded to this review, September 7, 2012
Dear customer,
First of all we would like to thank you for your comments, as the opinion of our Guests is of the utmost importance to us and our main source to improve our facilities and service.
I would like to use this opportunity to say that we would like to welcome you again in the future.
Yours faithfully,
Rupert Rafel
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Man, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 21, 2012

My friend and I booked the hotel cos we needed a central location, and my word we could not have chosen better . I e -mailed the hotel just after I made the booking to request a terrace after been informed that there were terraces/balconies of varying sizes . Good job I did cos I asked for a large one with a good view overlooking the pool area and thats what I got it was brill,well worth the extra money, we could sit out and enjoy a bottle of wine !.Twin beds had also been put in the room as requested . Although the rooms are not big they are comfortable and kept spotlessly clean throughout our stay. It was amazing how quiet it was considering we were in the centre . The staff couldnt have been more helpful taking time to advise on restaurants or trips, always wearing a smile and using a very polite manner. I would of liked tea/coffee making facilities but as we were very close to a cafe this was not to much of an issue. Some of the decor could do with some tlc but the lovely old building had some smashing features a mixture of old and new which worked well . The pool is a real bonus, big enough to cool down in after a day sightseeing ,plenty of loungers and chairs nice retreat to go and chill out in !! I cant comment on the food cos we didnt eat there . We stayed there in August 2012 great atmosphere and smashing weather. overall I found the hotel brill, love to go back one day .

Room Tip: go for a room higher up . ask for a room with a larger terrace overlooking the pool which is at the...
See more room tips
  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sally t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaCataluna, Director General at Catalonia Plaza Cataluna, responded to this review, September 7, 2012
Dear guest,
We really appreciate your positive comments about our hotel. The costumer’s opinion is a top priority for us and it help us to constantly improve. I would like to use this opportunity to say that we would like to welcome you again in the future.
Yours faithfully,
Rupert Rafel
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 21, 2012

We stayed here in May and also last week -end (mid-August) . Obviously we were impressed in the first instance as we have never returned to a hotel outside Ireland that quickly ! It is really well situated , Plaza Cataluna is beautiful, the tour and airport busses are close by .There are lots of shops and restaurants as well as sights very near this hotel . The fact that it is a building from another period in time has it'You may need to check out how the ac works ,...but it does!s own charm , the decor and ambience is soothing ,relaxing and calm.
The hotel's biggest advantage is the staff, and particularly the Staff in the Restaurant. I was most impressed with the kindness and attention to detail. We had a problem with the Airline just before leaving and looked for advice from Reception. Here also there was a kindness and willingness to try to help ...even though the hotel was busy at that point.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GoEastDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaCataluna, Director General at Catalonia Plaza Cataluna, responded to this review, September 7, 2012
Dear guest,
We really appreciate your positive comments about our hotel. The costumer’s opinion is a top priority for us and it help us to constantly improve. I would like to use this opportunity to say that we would like to welcome you again in the future.
Yours faithfully,
Rupert Rafel
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 18, 2012

Great location by the Ramblas. Good breakfest. Small Room without real window and no air in the room. even that we asked in advance for room with window, we got that room. we immediatly ask for different room. we were ready to pay for upgrade. Thehotel promised to arrange it and suddenely they change their mind.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shmuel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaCataluna, Director General at Catalonia Plaza Cataluna, responded to this review, August 21, 2012
Dear guest,
We really appreciate the time taken to write your comments about our hotel. The costumer’s opinion is a top priority for us and it help us to constantly improve. We take into consideration your review to work in those aspects that need to be changed.
We apologize the inconveniences caused and we really hope that you decide to visit us again in the future, for giving us another chance to exceed your highest expectations.
Yours faithfully,
Rupert Rafel
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
63 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed August 15, 2012

We had booked a room with a terrace on Booking.com, but when we arrived they didn't have that for us - but the woman on reception was very helpful and managed to swap us around and give us 601 with a large terrace looking down onto the pool. The room was large, with two single beds pushed together, a minibar fridge, tv and air con that worked well. The bathroom had a cabbage smell in it for the whole time we were there, but was cleaned well and we have fresh towels. The room and bathroom could do with updating, since it wasn't anything special, and was a bit bland. The bed and pillows weren't that comfortable, so it was hard to sleep well, but we didn't hear noise from our neighbours. The pool is small and very cold, with only 9 sun loungers available. Because its on the first floor the sun doesn't come onto it until 2:30 ish, so you could only use it really in the afternoon, which was a shame since we had come to sit around a pool for some of the day. If there wasn't room on a lounger, you just had to lie on the concrete. The location for this hotel is the best part of it, since its close to so much and easy for the Aerobus from the airport. Although the staff were all very nice, I wouldn't return to this hotel because it didn't seem worth the money.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jclewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaCataluna, Director General at Catalonia Plaza Cataluna, responded to this review, August 21, 2012
Dear guest,
We really appreciate the time taken to write your comments about our hotel. The costumer’s opinion is a top priority for us and it help us to constantly improve. We take into consideration your review to work in those aspects that need to be changed.
We apologize the inconveniences caused and we really hope that you decide to visit us again in the future, for giving us another chance to exceed your highest expectations.
Yours faithfully,
Rupert Rafel
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curitiba, PR
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed August 14, 2012

The hotel is well located in a quiet street next to one of the most beautiful squares in Barcelona, Plaza Cataluña. I stayed in this hotel in December 2011 with my mother, my brother and my niece and we spent Christmas there. The hotel is very comfortable and offered a bottle of mineral water as welcome; the rooms are big and beautiful. The employees are polite and the breakfast is wonderful.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janet_Reis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaCataluna, Director General at Catalonia Plaza Cataluna, responded to this review, August 21, 2012
Dear customer,
First of all we would like to thank you for your comments, as the opinion of our Guests is of the utmost importance to us and our main source to improve our facilities and service.
I would like to use this opportunity to say that we would like to welcome you again in the future.
Yours faithfully,
Rupert Rafel
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Catalonia Plaza Cataluna

Property: Catalonia Plaza Cataluna
Address: C/ Bergara 11, 08005 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > El Raval
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Barcelona
#100 Romantic Hotel in Barcelona
#104 Luxury Hotel in Barcelona
#109 Family Hotel in Barcelona
#120 Business Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Catalonia Plaza Cataluna 4*
Number of rooms: 150
Official Description (provided by the hotel):
Hotel Catalonia Plaza Cataluña (previously Catalonia Duques de Bergara) is situated 50 metres from Barcelona’s Plaça Catalunya and is a 2-minute walk from Las Ramblas. It has an outdoor pool and free Wi-FiPlaza Cataluña Hotel is a 5-minute walk from Barcelona’s Gothic Quarter and a 20-minute walk from Barcelona Port. Gaudi’s Casa Batló and La Pedrera can be reached in around 15 minutes by foot. ... more   less 
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Also Known As:
Catalonia Plaza Cataluna Hotel Barcelona
Hotel Catalonia Duques De Bergara
Catalonia Duques De Bergara
Duques De Bergara
Catalonia Plaza Cataluna Barcelona

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