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“Bad reservation system”
Review of Gallery Hotel

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Gallery Hotel
Ranked #29 of 513 Hotels in Barcelona
Certificate of Excellence
Reviewed July 3, 2013

We made reservations to stay at the Gallery. About 10 days before we were due to check in, I tried to reconfirm, only to be told that the system had cancelled the reservation "at our request". I called them and they were very unhelpful, and we could not rebook because they were sold out.

The day we were supposed to check in I got an e-mail from them, asking if we were still coming. I've sent them copies of their e-mails, but they are still confused. Poor customer service!

  • Stayed: July 2013, traveled with family
    • Service
5  Thank Pat E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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646 - 652 of 1,423 reviews

Reviewed June 30, 2013

What can i say - its difficult to start a good review as there are so many good things to mention.

On the whole this is no different to any other Europeans Hotel - standard size / style rooms, hotel layout, checkin/out and location etc however what makes this a great hotel is attention to deal - Gallery Hotel in Barcelona pays attention to details.

Stayed at the hotel for 3 nights in June and from the check in to check out i couldn't fault them. The room was a very good size (i had the superior room) , big bed, TV, heat and air con with a bath room loaded with goodies.

In cause you forgot you toiletries they had already provided them for you - everything you would ever need. bathrobes, slippers, umbrella, toothbrush, comb, perfume, body and hair wash etc the list goes on and on......not to mention the free mini bar and alarm clock with built iPhone dock - the phone charger never left my bags.

At breakfast, you can argue it was the normal European affair, but having fresh juice (4 different types), bread, fruits at hand made it more then standard breakfast offering - top marks!

The location of the hotel is also very good. The metro is on the door step and only two stop from the Rambla or two stops (inc a change) from the Beach. There are plenty of restaurants within minutes of the hotel offering something for everyone - i would recommend Browns next to passeig de gracia metro stop (one stop down or 10 min walk).

  • Stayed: June 2013, traveled as a couple
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1  Thank usman_m_a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

Stayed at the Gallery Hotel recently for our honeymoon - both my husband and I were very impressed.

Got an upgraded room - it was super clean, had an awesome mini bar selection and even had extra bathroom amenities like toothbrushes. The room was also HUGE (especially by European standards), which we loved.

Victor at the front desk was extremely friendly and helpful, going above and beyond time after time.

The breakfast was good, not the best we had on our whole trip but definitely included quite a selection.

Overall a great hotel - I'd highly recommend staying here.

  • Stayed: June 2013, traveled as a couple
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Thank Brianne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

I was at the hotel from 14 till 22 may 2013
i arrived around 3 afternoon my room wasn't ready but it was okay cause the type of room i asked for not much of it it was easy to move around for cup pf coffee for just half an hour later checked in the bell boy sorry i can't remember his name but was extremely friendly . the room was lovely quite the breakfast not big variety but enough to have nice breakfast
in general if i go back to Barcelona sure i will get back

  • Stayed: May 2013, traveled solo
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Thank bishay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013

We spent 3 nights here in the Gallery Hotel, in Barcelona. When we walked into our upgraged room, I was blown away. It was spacious, nicely decorated, clean, and well appointed. We even had crystal decanters of liquors in the mini-bar. The bathrooms were good sized, and spotless. Not a spot of mold anywhere. Complementary robes and slippers were provided, which were better than previous hotels on our trip. Breakfast was served as a buffet, with a varitey of options (bread, cheese, meat, fruit, yogurt, etc) and you could also get eggs cooked to order for no additional charge. When we arrived we needed to park our rental car. They didn't provide a park service, but provided access to the parking level below the hotel. Parking was reasonable at 30 Euros per day. But it was kind of a hassle to access it as the front desk person had to physically come to the elevator and unlock the level to the underground parking so that we could access it. There are lots of restaurants, clubs, bars, and metro stations within walking distance. We were also only a couple of blocks away from the hop on/hop off tourist bus stop.

  • Stayed: May 2013, traveled with friends
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Thank NC_Travler4lfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

I don't normally write reviews or even fill out post-trip evaluations, but I had to report on this hotel. We booked this hotel for a short stay in Barcelona following a 12-dy cruise. The hotel was perfect in every way. The staff were friendly and informative and the room was quiet, large and attractive, including every amenity you could imagine. The breakfast buffet was fresh and had a variety of choices. Conveniently located in the upscale district of Eixample, it was a pleasant stroll to many of Barcelona's top attractions and a prime location for viewing Barcelona's fabulous architecture.

Room Tip: We were on the 4th floor, which seemed to be a perfect location.
  • Stayed: June 2013, traveled as a couple
    • Value
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1  Thank Dianne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2013

Nice hotel and friendly staff !
Hotel is located downtown and close to shopping and restaurants (many tapas bars around the corner).
Rooms and bath are spacious and beutiful decorated. Very quite rooms even though windows are to the street.

Breakfast is very Spanish with the typical meat cuts/ham and there are toast, cerals and lots of fresh fruits and fresh orange juice.

When checking out the staff even walked me to the street and made sure I could pay with credit card in the taxi. So very customers focused !

  • Stayed: June 2013, traveled on business
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Thank EvaRasmussen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gallery Hotel

Address: Rosello 249, 08008 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Luxury Hotel in Barcelona
#28 Romantic Hotel in Barcelona
#35 Family Hotel in Barcelona
#38 Business Hotel in Barcelona
Price Range: $165 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Gallery Hotel 4.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Gallery Hotel Barcelona, Catalonia

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