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“Very pleasant stay” 4 of 5 bubbles
Review of Eurostars Cristal Palace

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Eurostars Cristal Palace
Ranked #357 of 522 Hotels in Barcelona
Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very pleasant stay”
4 of 5 bubbles Reviewed April 17, 2014

Chose The Eurostars Cristal Palace, Because of location, and price. The location could not have been bettered, and as we booked through Booking .Com we got excellent value for our money. The room was very comfortable, and contrary to other reviews I read before booking, I found our room adequately sized, comfortable, modern and clean, nice sized bathroom. and extremely friendly staff, We overlooked the Street, but as we were on the 5th floor there was no street noise. Why not 5 stars .. well the restaurant and bar wasn't great, best to eat and drink elsewhere........

Room Tip: try and pick front of hotel. and at least 5th or higher floor ,,, also not near the lifts...
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Stayed April 2014, traveled as a couple
Helpful?
2 Thank alanpigott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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822 reviews from our community

Traveler rating
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    76
    65
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
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English first
sharonkitty72
Level Contributor
195 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 285 helpful votes
3 of 5 bubbles Reviewed April 15, 2014

Stayed here 2-6 April. Was ok, room a little small but bed very comfortable and large. Staff could do with some basic customer service training, nobody was particularly rude but just general disinterest. Was very clean though and the Wi Fi (Free) was excellent. Never saw the bar open during our stay but to be honest didn't spend a lot of time around the hotel. Location is great, just 2 min walk from the ramblas.

Had an issue on the Friday night with our door not locking, my husband managed to fix it before we went out (It was my birthday so I WAS going out) - wasn;t fixed properly until the Saturday which could have ruined our plans. The maintainence guy was the friendliest member of staff!

Breakfast was a pretty good selection - English, Continental and Cakes.

All in all, just OK though.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank sharonkitty72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramat Gan, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed April 10, 2014

We were in this hotel last week for our honeymoon and it was the worst experience ever!
Very small rooms, bad air condition, no shelves in the closet, you van hear and see your next door neighbor very clearly.
The staff is not kind and if you get a basic room you have the view of a wall

Room Tip: make sure you order a big room with a balcony
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  • Stayed April 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Maya T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Barcelona hotels

Tel Aviv, Israel
2 reviews
2 of 5 bubbles Reviewed March 22, 2014

we went for a family vacation, we ordered 3 rooms, we got very small rooms, no space exept for the bed, the people from the front desk did not want to give us another room even that we arrived there early, we told them we will leave the hotel, they did not care so we left. It was a very bad experience that never happend to us before.

  • Stayed February 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
Thank Sarahb1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed March 19, 2014

I have tried this hotel between March 2nd till March 4th , i Have booked for my guest 5 rooms and to be suprise i noticed the below :

- check in to the rooms took 2 hours
- Staff are not friendly at all especially the front desk
- Rooms are Good
- The hospitality of the Staff is very bad , they are not friendly at all and do not make you feel at
home

- The breakfast is very poor and has nothing to do with intercontinental breakfast

I wonder how did this hotel get a 4 star rating , if it is to me i would give it a 3 star
I am never booking in this hotel ever as it was a very bad stay for me and for my guest

The staff of this hotel need to learn more about good hospitality and to learn more about the international language ( English) so they can be more cooperative with their guest

Never trying this hotel at all

Room Tip: no comments, i would not advise anyone to check in this hotel since the host ( are very bad in their...
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  • Stayed March 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Tamer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City
Level Contributor
309 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed February 26, 2014

The rooms are not so good, have some space but not any more. The staff's attitude is like they are working in a 5 Stars Hotel (not the case), which is great. The location is very good, half a block from Paseo de Gracia. The breakfast may be included in the rate.

  • Stayed February 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank azb61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairn, Scotland
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed February 11, 2014

Fantastic location, but the hotel itself was very noisy, walls were paper thin and you can hear everyone coming & going, room was very clean but the bathroom was bigger than the room, first time I have slept in a single bed since being a teenager.........breakfast was also ok, you are paying for the location!

Room Tip: Get one far from the lift........
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  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eurostars Cristal Palace

Property: Eurostars Cristal Palace
Address: Diputacio 257, 08007 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#201 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eurostars Cristal Palace 4*
Number of rooms: 149
Official Description (provided by the hotel):
The Eurostars Cristal Palace is one of the references of quality in the epicentre of the Catalonian capital. With a warm, comfortable atmosphere, our hotel in Barcelona centre offers all the comforts one can imagine for business or leisure travellers and for company meetings and events. The Cristal Palace offers three spacious, light-filled meeting rooms that can be converted into one large hall to hold over a hundred people. ... more   less 
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Also Known As:
Eurostars Cristal Palace Barcelona, Catalonia
Eurostars Cristal Palace Hotel Barcelona

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