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“An unbeatable location for a visit to Barcelona”

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Citadines Ramblas Barcelona
Ranked #141 of 513 Hotels in Barcelona
Certificate of Excellence
Wausau, Wisconsin
Level 6 Contributor
77 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
“An unbeatable location for a visit to Barcelona”
Reviewed December 27, 2012

The Citadines Barcelona Ramblas is rated as a 3-star hotel and that is an accurate reflection of this property. Customers looking for a full-service hotel experience need to look for a different hotel, since that is not the format here. Guests are renting a small apartment for a period of days -- and NOT a full-service hotel room. Any extra cleaning or replacement towels incur an additional cost. Some people are put off by that, but we understood these terms coming in.

On the plus side, rooms are enormous by European standards -- and that is just the bedroom. There is a also a kitchenette, featuring a refrigerator, a two-burner cooktop with a range hood and even a small dishwasher. There is a selection of dishes, silverware and cookware (and the all-important corkscrew.) All of this can come in very handy, since the Citadines is just steps away from La Boqueria, one of the finest public markets you'll find anywhere in the world. La Rambla is right outside the front door and the inexpensive, convenient Aerobus stops within a couple of blocks at Place de Catalunya. Simply put, you just can't beat the location. We also found the prepaid rate to be a good value for the accommodations. The staff was responsive and things are fairly well maintained.

On the downside, the property is more than ready for some serious refurbishment. Once that happens, this hotel will really be something special. In the meantime, it's a little campy -- but still a great value in an outstanding location from which to explore Barcelona.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
2 Thank Standby4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anais_ledevin, Assistant Manager at Citadines Ramblas Barcelona, responded to this review, December 30, 2012
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. I am pleased to share that Citadines Ramblas Barcelona is to undergo a full refurbishment in 2013. We hope to welcome you again soon.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Canberra
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 29, 2012

We haved often stayed in Citadines apartments and have always been very happy. The hotel in Barcelona we booked for location and price. If you want all the frills of a five star hotel, then this is not for you. We love the fact that there is a small kitchen area ( includes a dishwasher and microwave as well as hotplates) which allows you to prepare some basic meals in the apartment. The location could not be better for so many attractions in Barcelona and we walked just about everywhere from here. We also had an apartment that faced a nice square, so noise was never a problem. Yes, the carpet is stained, the curtains need replacing and the hairdryer is inefficient. But none of these factors is as important as the excellent location, and free wifi is a big plus. We stayed here for nine nights, and could have stayed longer. Barcelona has so much to offer, and we made just one trip outside the city to Girona, also a wonderful place to visit. The staff at the Citadines were also very pleasant and helpful at all times. It is not a luxury hotel to swan around in if that is what you seek, but it is an excellent base from which to see Barcelona.

Room Tip: Overlooking the square at the rear.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank auscantrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anais_ledevin, Assistant Manager at Citadines Ramblas Barcelona, responded to this review, December 2, 2012
Thank you for taking the time to write this review. It is always encouraging for us to learn that our valuable residents are satisfied with our service.
Moreover, we are pleased to share that Citadines Ramblas Barcelona is to undergo a refurbishment program at the beginning of next year. We hope that we will have the pleasure of welcoming you again in the near future.
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Alberta
Level 6 Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed November 23, 2012

We passed through Barcelona 3 times during our recent vacation and on the 3rd occasion stayed at this apartment hotel. It is located in a great location within a few minutes walk of Placa de Catelunya and right on La(s) Rambla(s). Barcelona Hotels are fairly expensive by North American standards, but compared to the prices we paid at hotels close by, this was quite reasonable. Added to which it was a studio with a small kitchen, rather than just a room with a bed. For our purposes it worked well as we could eat in our apartment when we chose. We were on a 7 week vacation and it was nice not to have to eat out for every meal. We even chose to eat in one evening to give our digestions a bit of a break. We would certainly consider staying here again, rather than a 4 or 5 star hotel which offers more facilities which we do not want and would not use.

Room Tip: We had a room looking way from the main street towards the Cathedral. While the view isn't grea...
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  • Stayed October 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank TaffyUke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anais_ledevin, Assistant Manager at Citadines Ramblas Barcelona, responded to this review, November 26, 2012
Thank you for choosing Citadines Ramblas Barcelona as your accommodation during your holiday in Barcelona. It is always encouraging for us to learn that our valuable residents are satisfied with our service.
Thank you again for sharing your experience, we hope that we will have the pleasure of welcoming you again in the near future.
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Fremantle, Australia
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 4, 2012

We booked a studio apartment at Citadines in Barcelona through an agent recommended by Trip Advisor. We wished we hadn't. The room had dirty and stained carpets, ripped chairs and a very tired and old-fashioned bathroom. We had wafer thin pillows and had to request extras. The self-catering consisted of a tiny stove and kitchen area with minimum utensils etc. This contrasted with the big posters at the front of the hotel showing these lovely clean rooms. We wrote to the agent and the hotel complaining of the poor condition but have only got back emails saying they will look into it. We were there in late September and early October. On the positive side, the hotel has an excellent location and so we were able to get out of the room and onto Las Ramblas very quickly.

Room Tip: Check the room first before checking in.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cajonbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anais_ledevin, Assistant Manager at Citadines Ramblas Barcelona, responded to this review, November 22, 2012
Thank you very much for your feedback .

We are sorry to hear about your disappointment with your recent stay with us. We always do our best to meet the expectations of all our residents, but in this instance, we failed to meet your expectations. Please be assured that we are always seeking to satisfy the expectations of our residents.
For this reason, we are pleased to share that Citadines Ramblas Barcelona is to undergo a renovation program at the beginning of next year.

Once again we apologize for the inconveniences caused. I hope that you would consider staying with us again in the future, once the refurbishment of this residence is complete, giving us another opportunity to be of service to you.

The Management,
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edmonton
Level 4 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 28, 2012

We stayed in La Ramblas for 4 nights and the location is second to none. We walked for approximately 15 mins from the cruise ship port and found a large on bedroom suite with a pull out couch and kitchenettes. It has a beautiful view of the courtyard and excellent access to shopping including the open air market and a supermarket directly across the street. My only complaint is that the beds are very hard making it difficult to sleep. There Is a small tv with a few English channels as well a plenty of space for the children to play. The reception is very helpful and we could easily board the double decker busses to access any attraction in the area. The weather is quite cool in October.

  • Stayed October 2012, traveled with family
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Helpful?
Thank kettleking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 16, 2012

We arrived to the hotel and immediately were asked to pay in advance for all the week. We usually pay the bill at the end. The price for one room for one night is exagerated. And after paying the bill they told us that if we want our room cleaned every day and to change towels we have to pay extra money!!!!!!!!!!!!!!!!!! We had to go to the reception to ask for toilet paper because in the room wasnt enough!!!. The price is so high and they want extra money for cleaning the room????? that is so absurd. We almost left the hotel but were very tired to look for another one. Also the staff at the reception were not nice at all.
We were after one week in a similar hotel in Madrid which costed half the price and was much much better and the staff so nice.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Orna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anais_ledevin, Assistant Manager at Citadines Ramblas Barcelona, responded to this review, November 23, 2012
Thank you for your feedback.

Citadines Apart’hotels offer cleverly configured spaces and a flexible services menu to allow our residents to customise their stay experience. In an Apart'hotel, residents get to enjoy the comfort of living in an apartment with an efficient use of space while enjoying the convenience of a hotel. Although some standard services are already included to the room rate, residents can choose other optional services, chargeable at nominal rates, based on their schedules and lifestyle preferences.
So whether it is breakfast in the Residents’ Lounge or on your own, daily or weekly housekeeping with replenishment of amenities, WiFi in your living room or at the lobby, you can pick what you want and drop what you do not need.
Regrettably, I acknowledge that a lack of communication did inconvenience your stay with us. Once again,
I am sorry that this concept, especially with the option of housekeeping service, was not clearly
communicated during your stay with us. I will remind my staff to exercise more care and diligence to ensure that important information is conveyed and explained clearly to residents who book under the à la carte service.

Once again, please accept my sincere apologies for the shortcomings you encountered. We look forward to welcoming you again, giving us another opportunity to serve you better.

The Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 12, 2012

The location was great but for 495 Euros for 3 nights I would have expected better. The bathroom sink was blocked, the grouting in bathroom mouldy and carpet very stained. Certainly was not as gracious as it looked on the Internet.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnnieandSimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citadines Ramblas Barcelona

Property: Citadines Ramblas Barcelona
Address: Ramblas 122, 08002 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Barrio Gotico (Barri Gotic)
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#79 Family Hotel in Barcelona
#81 Romantic Hotel in Barcelona
#137 Business Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Citadines Ramblas Barcelona 3*
Number of rooms: 131
Official Description (provided by the hotel):
Situated in the heart of the city, this property is ideal to enjoy one of the best areas for shopping and leisure and to access easily any point in and around Barcelona.Citadines offers apartments (1-4 pax) or studios (1-2 pax) in a comfortable and functional environment, equipped with sofa beds or traditional bedding, full kitchen and its appliances, bathroom, TV and free Wifi. ... more   less 
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Also Known As:
Citadines Barcelona Ramblas Hotel Barcelona
Citadines Hotel Barcelona
Aparthotel Citadines Ramblas
Citadines Ramblas Barcelona Catalonia

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