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Eric Vokel Boutique Apartments - Gran Via Suites
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Reviews (1,297)
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All reviewseric vokelwashing machinerocafort metro stationbedroom apartmentgreat apartmentapartments are cleanfull kitchennice kitchenfree breakfastthe sofa bedmain bedroomwalking distancehome away from hometoilet papermain roadstayed for nightsminute walk
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Reviewed November 13, 2013

Very nice place, finished to a great standard. Close to a lot of locations. Walking distance to plaza espanya. Three metro stops away from Plaza Catalunya and the famous Las Ramblas street. We were a family of 4 (2 adults and 2 kids) and had taken a one bedroom apartment. The apartment was spacious and very well furnished and the bed in the little alcove was just loved by my kids. The kitchen was well equipped and adequate for a short stay. The staff was very courteous and pleasant. Would recommend this highly to anybody wishing for more than a hotel room in barcelona and it was good value too!

  • Stayed: October 2013, traveled with family
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Thank savymanish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ericvokelbcn, Gerente at Eric Vokel Boutique Apartments - Gran Via Suites, responded to this reviewResponded November 14, 2013

Dear guest,

We highly appreciate your collaboration in our tripadvisor site and we are very pleased to hear that you and your family enjoyed your stay so much.

Thanks for having chosen Eric Vökel as your accommodation in Barcelona and we hope to see you all very soon.


Sincerely,

Òscar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013

We stayed here for just one night post cruise but my family liked this place more than the way more expensive hotel we stayed pre-cruise that was in the gothic quarter. The location of Eric Vokel Gran Via is really great - close to everything, metro, tourist sites, etc. Also, loads of great cafes, bakeries close-by. We had the 2 bedroom suite. I agree with another reviewer that the verbiage "2 bdrm" is a stretch when the second bedroom is truly just a closet with a twin bed in it. We weren't bothered by it though. The main bedroom was very nice, with lots of storage and bedding was good quality. The only negative of this place and the reason for giving it 4 stars and not 5 stars is that the walls are VERY thin. I could hear noise from other apartments (or possibly connecting building?) all night long. I could hear dishes being washed, TV being watched, conversations, etc. It really did effect the quality of our sleep. If I had stayed for more than 1 night, I would've bought ear plugs. Other than this, everything else in the apartment is very nice. We had no problem with the ancient elevator that every one describes. We put our luggage in with one family member to send it up or down and the other abled bodied members of our family just walked the stairs. In fact, we loved racing the elevator to see who got to the apartment first on the 5th floor:).

When checking out of this apartment, and leaving Barcelona to fly back to the States, I left my wallet in the safe. Argh! Didn't realize it until we got to the airport. I called the hotel and Alex in reception told me he had the wallet safe in hand. I really appreciated his honesty - I had $250 USD cash in there. He was very good about emailing me when I got back to the states and he was able, with some effort and time on his part, to convert the cash to Euros, open a Paypal acct and send the cash back to me via Paypal. This was a much easier and less expensive option than shipping the entire wallet. It was nice to deal with someone trustworthy who was able to solve this very annoying problem. Thank you, Alex!

  • Stayed: October 2013, traveled with family
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Thank cpmurphyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ericvokelbcn, Gerente at Eric Vokel Boutique Apartments - Gran Via Suites, responded to this reviewResponded November 14, 2013

Dear family,

First of all I personally want to thank you for chosen Eric Vökel Gran Via Suites for your stay in Barcelona.

I really appreciated your review explaining all details about the apartments, lift and location. I took note of all your remarks in order to improve our services and quality.

It is true that it took some time to send you back the money let in the wallet but finally you could do it and I am happy to hear that you receive it.

Please do not hesitate to contact me for anything else you may need.

Kindest Regards from Barcelona,

Alexandre Petignot

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Reviewed November 8, 2013

Great, modern apartment, excellent location and great staff. metro station a few steps away. Supermarkets, bakeries, bars, shops and sites a few minutes walk. Very comfortable beds, spacious apartment!

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank Quixote007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ericvokelbcn, Gerente at Eric Vokel Boutique Apartments - Gran Via Suites, responded to this reviewResponded November 14, 2013

Dear guest,

Thank you for sharing your opinion with us, we highly appreciate your point of view whether about the facilities and the staff.

We will be very pleased to welcome you again at our accommodations.


Sincerely,

Òscar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2013

Thoroughly enjoyed our stay in this apartment . It had everything you needed and you felt no one had been in it before you, everything so fresh and clean. Staff always very friendly and helpful. Only one thing which could be needed by some visitors would be an upgrading of the lift,

  • Stayed: October 2013, traveled with family
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Review collected in partnership with this hotel
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ericvokelbcn, Gerente at Eric Vokel Boutique Apartments - Gran Via Suites, responded to this reviewResponded November 5, 2013

Dear Mr. G. John,

Here at Eric Vökel Gran Vía Suite Apartments we want to thank you for the appreciation of our daily effort, which is to make every single one of our clients feel at home.

Our wonderful housekeeping and maintenance staff makes sure that every detail of the room is set and ready to be used before a guest arrives. Taking care of our client's comfort is our motto and our keystone.

Thanks again for having chosen Eric Vökel as your accommodation in Barcelona and we hope to see you again.


Best regards,

Òscar de Jesús

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Reviewed November 1, 2013

I recently stayed here for 4 nights along with 5 members of my family. We had a 4 bedroom apartment on the 7th floor which was very spacious, clean, stylish and well equipped. We were so glad we chose to stay here as it worked out more reasonable than a hotel and we had so much more space but it has an advantage over most apartments with a reception area so the best of both worlds really. The 3 windows at the front all had a Juliet balcony which came in very handy to lean out and watch the world go by. It is a busy road but each window has an electronic shutter which cuts out quite a lot of the noise and all of the light. Having 2 bathrooms was great and we also had a small laundry room. All the bedrooms had plenty of wardrobe space.

On the day we travelled to Barcelona we arrived at the apartments mid morning but we were able to check in and get into our apartment straight away which was unexpected but a real bonus. On the day we left we had a late flight so we were able to take advantage of the lockers and have a full last day in the city. Many previous reviewers have complained about the lift but we loved it! It is a bit slow but it adds character. We chose to take the lift up to the apartment but always walked back down the stairs.

The staff were always friendly and helpful. They were happy to book taxis for us and when we wanted a takeaway in our room they ordered that for us too which is very useful if your Spanish or Catalan isn't up to much! If you run out of toiletries or toilet paper you only have to ask and they will provide you with more. The staff at the little café where you can have breakfast with the vouchers were also very friendly and we really enjoyed our croissants and coffee every morning.

The location was great and as many people have said before it is so close to Rocafort metro station. We didn't use the metro that much but when we did we found it easy to use, safe and clean. Getting a T10 ticket is a great idea and will save you quite a bit of money and time. Las Arenas, The Magic Fountain, the MNAC and the Olympic Park are all within very easy walking distance of the apartments and the top of Las Ramblas is about a 20 minute walk. We clocked up many miles every day and even walked all the way back from Parc Guell taking in the Sagrada Familia, Casa Mila and Casa Batlo on the way. Gran Via has many nice cafes, bars and restaurants all the way along, some very close to Eric Vokel. There are also many supermarkets (one being 24 hour) and other small shops very close by. There is an ATM on the corner of the next block so even though it's situated slightly out of the centre it is by no means cut off. The area felt very safe day and night.

If we were ever in Barcelona again we would definitely stay here and will be recommending it to friends. It was fantastic!

  • Stayed: October 2013, traveled with family
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1  Thank JW1871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ericvokelbcn, Gerente at Eric Vokel Boutique Apartments - Gran Via Suites, responded to this reviewResponded November 5, 2013

Dear guest,

Thank you so much for a such review, we are so glad to see that you had a fabulous stay with us.

Thank you for mentioned that even if you can't never confirm an early check-in, we always to our best to do it if the apartment is ready on your arrival.

Thank you also for mentioned our great location (not exactly in the noisy city centre but next to Rocafort metro station and Plaza España, in the Eixample area.

All our staff want to thank you for recognize the good job they are making every day in order to make your stay better.

Do not hesitate to thank you for anything else you may need.

Kindest Regards,

Alexandre Petignot

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