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“Good location”

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Hotel Grums Barcelona
Ranked #202 of 521 Hotels in Barcelona
Certificate of Excellence
London, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good location”
4 of 5 bubbles Reviewed March 22, 2014 via mobile

This hotel was pleasing on the eye and in a great location to Las rambles. (5 min walk) We took our 1 year old and it was a very comfortable stay. Reasonably priced including breakfast which was actually quite nice.

Stayed June 2013, traveled with family
Helpful?
1 Thank Jamesw1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,151 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
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Thatcham, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed March 19, 2014

We stayed for weekend break for 1st birthday of our little girl. And it was great! Perfect location, really clean, modern and design hotel. Reception staff really helpfull specially young girl with curly hair and night reception staff( man with glasses) super super nice!!! - sorry I do not remember names:)
We asked for sea view and we didn't get one. Unfortunatley restaurant staff not nice at all. Making faces and gave really bad behavior when I asked for hot water to warm my baby's food. The same about (front of house manager or reception manager) she was giving wrong impression to guests, bossy and not nice at all! Treating her staff bad in front of us! And toliet seat was broken when we arrived.not to many choices in restaurant.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Karolina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing_Director_13, Director General at Hotel Grums Barcelona, responded to this review, March 24, 2014
Dear Sr. or Madam,

I would like to thank you very much for taking the time to explain your opinion. Your feedback is especially important for us to continue improving.

I will talk to the staff the staff involved in order to avoid future negative customer service.

Yours sincerely,

Mark Mackay
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed March 13, 2014

We spent 3 nights in Hotel Grums. First night Spa was not working, other days we were said that it worked but water was cold.. So we did not want to use it anymore... The room smelt very much of smoking ( towels too!). The hotel is only a few minuts from Columbus but the surroundigs is terrible (homeless people drinking in the park, prostitutes and drug dealers). Only a few minuts from Subway. Breakfast was avarage and 11€ is too expensive for that. A lot of employes in breakfast room but there was all the time something missing (plates, cups, bread, eggs). The shelf under table was very dusty ( we could see it when it was empty because all plates were taken...) Stuff was ok but the woman on reception desk was unfriendly and looked dishevelled. WLAN ok, possibility to use INternet in Lobby (with printer). I can not understand why this hotel has 4 **** , 3 maximal. I can not recommend it.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank Maria K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing_Director_13, Director General at Hotel Grums Barcelona, responded to this review, March 24, 2014
Dear Maria,

You cannot imagine how sorry the whole Grums Team is about your personal experience.

I appologise for the spa inconvenience. Unfortunately the Spa was broken during your sta but I have to say that now it works perfectly. Sorry once again for all the inconvenience we understand this may have caused you.

About the area, we have to say that the hotel is located in an old part of the town, a place with a lot of history and near the castle walls of the old part of the historical Barcelona, near the port and terminal cruise and next to the Montjuïc park. So the fact that is old does not mean that is unsafe.

Yours sincerely,

Mark Mackay
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
189 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 bubbles Reviewed March 12, 2014

Hotel Grums has recently opened and is well placed for the tourist bus stops near the World Trade Centre and reception staff are helpful.
However...
Beds - Mattresses are bizarrely firm - often an issue for me when we travel, but never before for my wife. Both slept very poorly - I was reduced to rising at 4am to read and then kip in the chairs in the mezzanine lounge.
Food - Breakfast was adequate - but when we tried to have dinner on our second night things unravelled. Several times from the already basic and brief menu were unavailable - and when the food arrived (served by a disinterested waitress) it was shockingly poor quality - grey and tasteless chicken nuggets for the kids, four cheese ravioli with a sauce that managed to combine that 'straight from the tin' tang with an impressive blandness. Gave up a third of the way through it.
Drinks - hotel has a bar, but finding someone to serve you was challenging much of the time.
The hotel had also made an error over the type of room we'd booked - but staff did what they could to resolve this.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Foodandkindness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing_Director_13, Director General at Hotel Grums Barcelona, responded to this review, March 24, 2014
Dear guest,

I remember talking to you the morning after your first night. You did explain me about the beds and I told you that I was really surprised because the beds is one of our strenghts. It's what clients told us. You did reconised to me that you do have always sleping problems when you travel as you do request special bed (very soft one). Anyway, I'm sorry for this.

Some of the problems have already been corrected.

Best regards,

Mark Mackay
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Level Contributor
76 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed March 8, 2014

Stayed here the day before a cruise. Location's a 10 euro cab ride from the port. Our flight from JFK arrived at 6:00 a.m. We took a cab to the hotel to check our luggage before taking a self guided, jet laged tour of the city. The receptionist (Mariella?) advised us that check-in was not until 2:00. We chatted her up as she tagged our luggage. After making a few suggestions as to how we could spend the day she said "Wait". She then told us a room was available for check-in. We gratefully accepted the offer, went to our room and sacked out for three hours. All in all the front desk people we friendly, accomodating and very forgiving of my lack of Spanish. There English was quite good.

The room was clean, modern and tastefully decorated. Beds were very comfortable. My son, with whom I was travelling, is a big man (6'2" 200#) I am a little shorter and a little bigger. There were no complaints on the mattresses.

As pointed out on other web pages the bathrooms are typical European. Open shower behind a half wall. Be careful how you aim the shower head. Some maintenance was required. Sink faucets had to be shut just so, toilet paper holder was broken. These are little things that can be easily corrected if management so desires.

Based on other Trip Advisor reviews as well as the nasty responses thereon by management I was hoping to meet the manager to see if his poor attitude was evident. He never showed up, but in discussion with hotel employees, I confirmed that the manager has a bad attitude (he threatened to sue a TA reviewer? Give me a break) and is not customer oriented. Too bad. The hotel is otherwise a fine place.

Location is central. Although the location is a few blocks from an area tourists are advised to avoid at night, doing so is not difficult. Hotel employees will mark off the do-not-go areas and offer strategies for easily avoiding the troubled areas. We had no problems.

Following other reviewers' suggestions we avoided the hotel restaurant. Coffee shops and restaurants are easily accessable.

I'd certainly stay here again.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jenspa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenariff, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 15, 2014

D.Woods and myself stayed at Grumms last weekend and both agree we will return as soon as possible.That is highly unusual for us as we have stayed in many hotels in Barcelona and like to experience different parts of the city.However Grumms has the come back again factor,its in a great location, breakfast is unbelievably good,staff are super and best of all the rooms are perfect to really relax and sleep in.Another bonus is the balcony perfect for catching a little sunshine on and phoning home to tell everyone to book GRUMMS.

Room Tip: Balcony rooms are perfect
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank donna m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brighton
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed February 7, 2014

stayed at this hotel for two nights in early February, we were on a secret escapes deal, which gave us a premier room, and full use of the spa which although small was really good , we were mid week so did not have to book but I was told you would when the hotel was busier, the room was excellent very clean with lots of room and a great walk in shower, we also had a small fridge which was handy to put soft drinks and water in,Breakfast had a good selection of food and you can easily find enough to keep yourself satisfied, we would walk to the Ramblas which would take about 8 to 10 minutes but you can walk to the metro stop Paral Lel which is less than 5 minutes away.If you walk down to the harbour part which has the Columbus statue (which is well worth going up, great views) and the Ramblas de mar or Portal de la Pau the walk should take no more that 10 minutes. The surrounding area by the hotel is not the best but we did not have any problems, large police presence in all areas of the Ramblas, would definitely go back to the Grums if we return to this fantastic city.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank gazzaBrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grums Barcelona

Property: Hotel Grums Barcelona
Address: Carrer Palaudaries 26, 08004 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Montjuic
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Barcelona
#25 Spa Hotel in Barcelona
#125 Family Hotel in Barcelona
#133 Luxury Hotel in Barcelona
#134 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Grums Barcelona 4*
Number of rooms: 78
Official Description (provided by the hotel):
4 stars Hotel in Barcelona, located in one of the most emblematic and central zones of the city, Hotel Grums is a great option for discovering the charms of Barcelona.Charming, modern and cosmopolitan, involved in culture, arts and the most cultural and representing movements of Barcelona. All this reflected in every single room, where our client will be able to discover a part of Barcelona.Barcelona is art, design, avant-garde, trend, fashion... And Hotel Grums is Very Barcelona.Its perfect location, in one of the most active zones in the city, makes Hotel Grums a perfect choice to spend some days with all your family, in couple or in a business trip. ... more   less 
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Also Known As:
Hotel Grums Barcelona Catalonia

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