We stayed from 23/08 until 29/08. Having read some of the reviews we were a little apprehensive about staying - would we get a good room, etc. We were given a stunning room on the 27th floor with a view of the city and the beach. The hotel is truly beautiful and as it was summer we took great advantage of the pool and jacuzzi. Except for the last day, we had a good time. The only downfalls were: a lot of very bad mannered teenagers use the jacuzzi and ate ice cream in the tub with the consequence that a lot of empty glassware was left around the side. Also the children placed serviettes and plastic cups in the water. Apart from this, the staff were very helpful and the hotel kept very clean. Our last day was spoilt due to a group, MetLife, reserving at the last moment the whole of the hotel - consequently the pool was closed at 6pm (very early for summer) with very little notice (the notice didn't go up until 10am that day) and some of the staff from the group not very polite as they were already milling around guests trying to relax. Several other guests complained as well but as the hotel was short of staff, some of these were placed to assist the group and as a result the service went down a little. I would still highly recommend the hotel despite this disappointment but would strongly advise you to find out if other groups are booked at the same time or not. Groups need to understand that individual guests go to the hotel to relax and not be stressed out by so many people milling around and as it was our wedding anniversary we felt doubly cheated that day.
- Official Description (provided by the hotel):
- The pristine Hotel Arts Barcelona guides guests through relaxation through a myriad of luxurious accommodations. Surrounded by the picturesque backdrop of Barcelona, the landscape will leave you in awe. ... more less
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- Also Known As:
- Arts Hotel Barcelona
- Arts Barcelona Hotel
- Best Hotel Barcelona
- Hotel Arts Barcelona Catalonia