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“Ideal in Every Way”
Review of El Palace Hotel

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El Palace Hotel
Ranked #8 of 517 Hotels in Barcelona
Certificate of Excellence
Reviewed February 21, 2011

As with every hotel afilliated with the "Leading Hotels of the World" chain that I have stayed in, I found the Palace entirely satisfactory. Its location is ideal, centrally located between the old town and the bustling Eixample, giving easy access to both the medieval core and the modern city. The gothic cathedrals and the twentieth century Gaudi and Montaner houses are all within a short, pleasant stroll; Sagrada Familia is a convenient subway ride away. As for the hotel itself, the staff was unfailingly friendly and helpful, always had at least adequate English, and fulfilled every request. The hotel cultivates a (perhaps inauthentic, but nevertheless pleasing) old-world charm, with a grand lobby, doormen in snappy uniforms, and much bowing and scraping. The building is elegant and our room, while not enormous, was adequate, with an excellent view, a large and comfortable bathroom with double sinks, a good shower, and superior sound buffering. Last but not least, the Palace offered what may be the most comfortable mattress I have ever slept on.

  • Stayed: February 2011, traveled as a couple
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1  Thank Mousewife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,143 - 1,149 of 1,804 reviews

Reviewed February 11, 2011

I stayed here in February 2011 for three nights. Staff was friendly and gave me the right advice about places to visit and to eat in the city. The room was very clean and the bed was comfortable. I have to say that the bath wasn’t that comfortable and the hot water on the shower wasn’t keeping the water temperature stable. Also from the room you can hear the underground trains passing by, but none of these was a major issue. I would recommend this hotel.

  • Stayed: February 2011, traveled as a couple
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Thank Clirim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2011

We had only one night in Barcelona before leaving on a cruise and wanted it to be memorable. Our stay at the El Palace was more than memorable. It was enchanted!
Upon arrival, Katarina took us on a private tour of the meticulously restored Palace. A masterpiece in itself. Our high ceiling room was lovely and quiet. The location is convenient for the Gothic quarter and Gaudi's masterpieces, really central to all the main
sights. We could walk nearly everywhere. That evening we were too weary to go out, and had a lovely dinner in the elegant Lobby Cafe. A continental breakfast in the room was included in our rate. A perfectly set table was rolled in on a draped serving cart. Nice!
The conceirge was helpful as well with ideas for walking routes and the managers sent us small art books as a gift. Could there have been any more done for us?
We definitely recommend El Palace and hope to return. As we were off season our rate was reasonable for this hotel, although other seasons can be quite high.

  • Stayed: January 2011, traveled as a couple
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Thank EllenHawkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2011

We spent a week here last month and were very pleased with our stay. Perhaps because January is not the busy tourist season for Barcelona, the rates were very reasonable for such a luxurious hotel. We paid 205 euros a night for a "Classic Deluxe" with a king bed. I just looked at the hotel's web site and it seems to be showing even cheaper rates for February.

The room we stayed in was absolutely gorgeous, having been recently renovated. It had beautiful fabrics, carpet, and wall-coverings, and very good sound proofing. The hotel is on a corner, the intersection of two busy streets. We were on the fifth floor overlooking Carrer Roger de Lluria. All we had to do was close the window and the traffic noise was gone. The vintage building has been outfitted with steel framed, double-glazed windows that seal tightly and very effectively block the street noise. However, the best part of the room was the beautiful, spacious, completely redone bathroom. It had a tub, a separate walk-in shower, and a large countertop with two sinks. The toilet was in a separate compartment with a sliding frosted glass door. Compared to the usual cramped and inconvenient European bathrooms that I'm used to encountering, this place was superb. They even included a beautiful, live (not plastic!) orchid sitting on the countertop in the bathroom. The room was really more like what I usually find in a high-end American resort than in an urban hotel in Europe. I have stayed in rooms in Europe comparable to this one, but they typically cost two to three times as much as this.

The staff of the hotel could not have been more gracious or accommodating. The reception desk personnel, concierge, and door man were all very welcoming and helpful. Guests have to deal with concierge frequently because your room key needs to be turned in to the concierge every time you leave the hotel. The rooms keys here are attached to a large fabric tassel that you don't want to carry in your pocket. I haven't encountered this for years in a big city in Europe, but here you leave your key with the desk when you step out of the hotel. The locks on the rooms seem to be some kind of fancy electronic system, but there aren't any of the usual plastic key cards. it all worked fine though and there was always someone at the concierge desk when you needed your key.

The staff at breakfast in the Garden were also very pleasant and accommodating. Breakfast was pricey -- 28 euros -- but the elaborate buffet was great. There were hot scrambled eggs, lavish Spanish hams and cheeses, fresh-squeezed fruit juices, and a huge array of fresh pastries. The "Garden" is sort of a large tented space that is heated with propane heaters when it's chilly. It's a beautiful space with a glass wall at the end of it overlooking a small outdoor area with a fountain. We enjoyed the breakfast so much that we went every day during our stay, despite the cost.

I noticed another posting that mentioned problems with the elevators. Both guest elevators were out of service at one point during our stay. The staff did a very good job of seeing that everyone was promptly escorted to a service elevator in a staff area of the hotel to go upstairs. It wasn't too much of problem for us, but for a traveler with mobility challenges, it could be a big problem. The service elevators are a long walk from the lobby and it's up a half flight of stairs and down a another half-flight to get there. It did appear that you could access the service elevators from a street entrance without having to negotiate any stairs, although we never did that.

Interestingly, free WiFi was available in the lobby and using an ethernet connection in the room was also free. The front desk will provide you with an ethernet cord if you need one. However, WiFi in the room was only available at a stiff price. I was traveling with an iPad that can only use a WiFi connection, so I just succumbed and paid a ridiculous 40 euros for every 72 hours of WiFi service in the room. Unfortunately, this hotel's website, like most hotel websites, provides no useful details about internet service.

Overall, we were very pleased with our stay and would absolutely stay here again. We've already recommended the hotel to a friend who is planning a visit to Barcelona and we hope to return next winter.

  • Stayed: January 2011, traveled as a couple
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Thank LibraryHRGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2011

on average an excellent hotel with very nice rooms, very professional staff ( kind, polite and efficient) and the best breakfast i found in Barcelona.
Really a very good hotel to recommand and thanks to all the staff .

  • Stayed: January 2011, traveled on business
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Thank TAMER69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2011

This hotel was intended as a one night splurge after our cruise. It did not disappoint. I had been sick on the cruise so we asked for a room with two toilets. They upgraded us to a fabulous suite. The service was attentive, especially because the elevators were both under repair and we had to use the service elevator. We were there on a Sunday, and nothing is open. There was no soup to be found within a 7 block radius of the hotel. So the hotel made up chicken soup for me! While it was pricey, it hit the spot.

If you like a hotel with an old world atmosphere, great service, and can afford the prices, this is the place to stay! All that and free internet too!

  • Stayed: January 2011, traveled with family
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Thank bougainvilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2011

Went with fiancée for 3 nights. From the time of check-in it felt like a great holiday. The room was large & modern. Very comfortable bed. Large and spacious bathroom. Got a nice view of the main street from the window.

Location couldn't have been better. Service was impeccable from all the staff. Concierge recommended wonderful restaurants and shops. Very well placed out business center with free internet. Truly felt like staying in a grand palace.

Stayed: November 2010, traveled as a couple
Thank worldtraveller2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Palace Hotel

Address: Gran Via de les Corts Catalanes, 668, 08010 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Barcelona
#4 Family Hotel in Barcelona
#5 Romantic Hotel in Barcelona
#8 Luxury Hotel in Barcelona
#29 Business Hotel in Barcelona
Price Range: $301 - $783 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — El Palace Hotel 5*
Number of rooms: 125
Official Description (provided by the hotel):
El Palace Hotel has been totally refurbished and reopened late 2009. The works have preserved the classic spirit that has always characterised this property, distinguished as a symbol of Barcelona’s hotel tradition. Set in the heart of the city centre, close to Las Ramblas and in the most prestigious shopping area, it is surrounded by boulevards, theatres and main banks. It has an excellent transport connections and it is just 20 min from el Prat Airport.After the restoration, the Hotel will have 125 rooms, 42 of which will be suites and junior suites, all equipped with last-generation technology. A new room design, a soft interior re-decoration of public areas and lounges and the realignment and optimisation of the architectural infrastructure will enhance the beauty and majesty of our Hotel like in the 20’s. ... more   less 
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Also Known As:
El Palace Hotel Barcelona, Catalonia

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