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“Not 5* Grand Luxe”
Review of Hotel Claris

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Hotel Claris
Ranked #62 of 516 Hotels in Barcelona
Certificate of Excellence
Reviewed August 8, 2007

We arrived at the Claris on a Friday evening and were met from the taxi by a bellboy who took our luggage. Inside our check-in was handled swiftly and efficiently and we were given maps of the city and local information without asking.

The room we had booked was a duplex, which was on the second floor. It did seem strange however that upon entering you find yourself in the bedroom and then have to go up the stairs to the living area. Most duplexes I’ve had in the past have the bedroom upstairs which tends to make for far better use of this type of space.

The next thing you notice is how dark these rooms actually are due to the small window on the lower level while on the upper level there’s no natural light at all. The window overlooks a busy main road and doesn’t open. Traffic noise was evident throughout our stay. While the décor is pleasant the furniture and fabrics are rather on the worn side. The bathroom is very small and rather old fashioned. The shower is extremely powerful but always flooded the floor due to inadequate screening. The bath products were of the cheap un-named variety. Disappointing for a hotel that’s supposed to be 5* Gran Luxe.

The worst aspect of this room was the very hard and uncomfortable bed. The mattresses are the sort that cave in the middle slightly from overuse. The bed linen is actually real linen, which is a nice touch, but what good is that with a bad mattress? And why no duvet / comforter? Just a cotton bed cover, which again didn’t help. The air-conditioning vent for the bedroom was situated directly over the bed and even on the lowest setting resulted in wafts of chilled air over one’s head while trying to sleep.

Breakfast was served in a lower ground floor room and was a buffet. Plenty of variety and attentive service.

The small roof top pool wasn’t anything spectacular and with six people around it seemed rather crowded. The adjoining bar did seem to have good views of the surrounding area and I’m sure would be a great drinking venue at night if busy.

All in all a decent hotel with good service. However the very uncomfortable beds let the property down.

Stayed: August 2007
7  Thank Jonathan69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,395 - 1,401 of 1,960 reviews

Reviewed August 5, 2007

We traveled to Barcelona in June, and on the recommendation of our travel agent, we booked the Hotel Claris. It was delightful. We were with another couple as well. We arrived early and they upgraded our rooms. We found the dining area on the terrace to be one of the finest dining experiences we had in Barcelona. After a short trip to the south of France, we returned to the Hotel Claris prior to our departure to the States. The location of the hotel is superb, the staff was superb, and the dining was superb. We all look forward to returning.

  • Stayed: June 2007, traveled with friends
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1  Thank gfox46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2007

We recently returned from a 4 day stay in the Hotel Claris and felt inspired to share the experience. This hotel is worth booking for any stay in the city. The location is excellent, and within walking distance of the Passeig de Gracia and Eixample, with its many elegant shops and restaurants. The hotel interior is an eclectic mix of historical artifacts and contemporary furnishings, rather than the usual generic modern design template.
The service and attention to detail exhibited by the staff was just the right balance without being intrusive. This is a stylish, confident and self assured hotel. Indeed the staff almost sensed our requirements and attended to any matters before they arose.
The roof top pool, whilst compact, afforded an escape from the days heat and included a small number of loungers for sunbathing.
The roof top terrace and bar came to life in the evenings, and included live smooth latin jazz. to help us chill!
This was our third visit to the city in 4 years and the most satisifying stay to date, due largely to the hotel and the quality of the staff.

  • Stayed: July 2007, traveled with family
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1  Thank saparker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2007

We recently stayed at the Claris for 2 nights prior to a cruise. We booked it because the friends we were travelling with had already booked a room there and I was a bit skepitcal after reading the mixed reviews on TA. But we really liked the hotel. The public spaces are very nice, the staff is quite helpful and our room was very pleasant. Our room was on the backside of the hotel so we had no noise problem and it was spacious and well appointed. The bathroom was large and nice. They offer a free mini-bottle of wine as a welcome gift which is a nice touch. The concierge suggested a restaurant on the night of our arrival which was very good and made a reservation for us the next night at a restaurant I had selected.
The location is wonderful for upscale shopping and visiting the some of the Gaudi sights.

  • Stayed: May 2007, traveled as a couple
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2  Thank sgbslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2007

Because we booked v last minute we had trouble finding a hotel at all, and so we booked this one via last minute.com. Cost about £1350 for the 2 of us and with BA business class flights - as these seemed to be cheaper than economy at certain times due to it being the May bank holiday weekend...anyway....I agree with previous reviews and I am not sure why this hotel is 5* Grand Luxe and a member of the small
luxury hotels (SLH) - especially the Grand Luxe bit.

We stayed in a duplex room - all of which seem to be all on the 2nd floor - and because we were overlooking the front of the building, we heard the traffic most of the time - although the view was better than over looking the inner courtyard - perhaps ask for a different room on a higher floor. The room was modern and fairly basic - the bed mattress was v firm and there were sheets and a thin blanket which doesn't make for a comfy nights sleep. The bathroom was in need of a spruce up - but the shower was powerful and you had to stand in the bath and then whole of the bathroom floor tended to get a bit wet. The toiletaries are 'own brand' and are ok. The hotel offers a welcome gift - this was a mini bottle of red wine.

Didn't eat the hotel but menu seemed to be good but a little on the expensive side when you see what the rest of barcelona has to offer -there is only one restaurant and this then relocates to the roof terrace in the summer - perhaps if it wasn't currently on the 1st floor which was v narrow then we would have eaten there. We ate at the Rita restaurant around the corner towards pg de gracia - but get there at 8.30 when it opens as the queues grow fast - €50 incl tip and wine for 3 courses for 2 - excellant! Also recomment L'Olive restaurant - full of locals and a bit smarter than Rita - but then double the price - was about 10-15 min walk away. The bar was v modern and fairly small. Also - didn't have breakfast as this is €20 pp per day - just pop around the corner and have a croissant! - this saved us €160 for the 4 nights!

The location of the hotel is v good - and it was lovely to see the Casa Batllo each time we walked the 3 minutes to the pg de gracia. Wanted to stay in/near Las Ramblas - but some bits looked a bit dark and deserted esp. on a sunday afternoon. PS all the shops are closed on sunday! Recommend taking the Bus Turistic to get your bearings. Wouldn't stay in the Diagonal Mar area at this time of year - perhaps in the height of summer if you want to be near the beach.

  • Stayed: May 2007, traveled as a couple
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5  Thank EmmaBuckinghamshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2007

My husband and I booked a last minute city break and decided to go to The Hotel Claris. Check in was very efficient and our room was on two levels with the bedroom downstairs and sofa and an additional TV upstairs, the room was beautifully decorated with very modern art work. That evening a bottle of wine and a pack of specialised bath products were brought to our room to welcome us. Unfortunately we had a very noisy room of people above us who kept us awake from 6am. We rang down to reception who said they would investigate and apologised. My husband then went to reception and they were most sympathetic and said we shouldn't have waited two hours before complaining! We were then moved to a junior suite which was very nice (bigger bathroom etc.) but was only on one level. We slept extremely well the second night.
The Hotel is in an excellent location just off the main shopping street and a 10 minute walk from Las Ramblas. It is also well placed for the open top tourist bus. The staff were very pleasant and helpful and the hotel is beautifully furnished. We also spent a few hours at the open air swimming pool which is situated on the roof and was lovely in the sunshine.
A most enjoyable stay.

  • Stayed: April 2007, traveled as a couple
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2  Thank Long-haul-traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2007

We recently stayed there for a week, right before Easter, and found the hotel delightful. We booked a standard with two twin beds. Aside from the room being a bit stuffy temperature-wise (couldn't open the window), it was overall pleasant and modern. Nice linens, bathrobe and slippers, turn down service - everything you would expect from a fine hotel. The service was excellent and staff gracious. Additionally, it was one block from Passeig de Gracia and a short walk to the Plaza Catalunya, so the location was great. One evening we could hear a dog barking from a nearby room, but honestly, there was very little to complain about. I enjoyed it very much and wouldn't hesitate to stay there again.

  • Stayed: April 2007, traveled with friends
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5  Thank Mary383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Claris

Address: Pau Claris, 150, 08009 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#47 Family Hotel in Barcelona
#51 Business Hotel in Barcelona
#53 Luxury Hotel in Barcelona
#57 Romantic Hotel in Barcelona
Price Range: $149 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Claris 5*
Number of rooms: 124
Official Description (provided by the hotel):
This hotel in the centre of Barcelona is ideal for a few days of relaxation or work. Boasting comfort and high-quality service, the hotel enjoys the best location for discovering Barcelona and taking advantage of all the tourist and leisure activities the city has to offer ... more   less 
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Also Known As:
Hotel Claris Barcelona, Catalonia

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