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“Loved the Eric Vokel concept but the building needs sound-proofing”

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Eric Vokel Boutique Apartments - BCN Suites
Ranked #27 of 754 Specialty Lodging in Barcelona
Certificate of Excellence
Melbourne, Australia
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Loved the Eric Vokel concept but the building needs sound-proofing”
4 of 5 bubbles Reviewed December 5, 2012

The stand-out positive feature for us was the helpful staff at Eric Vokel suites in barcelona. The Eric Vokel women were wonderful to deal with. We had a lot of washing to catch up on and they went out and bought us a clothes rack for drying. Unexpectedly helpful.
We stayed for 15 nights, so really got a good feel for the place. The location is great - walking distance to La Sagrada familiar, and on a direct bus route up to Park Guel. When there was a General Strike in Barcelona, we walked down to the beach and had our picnic then walked most of the way back, although it was a long walk.
The thing we had a problem with was the lack of sound-proofing in the building - the apartments are great value and well laid out, but we slept very poorly as EVERY sound in the building reverberated through the walls, floors and ceiling.

Room Tip: perhaps the top floor might be quieter.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jdryan-2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ericvokelbcn, Director de Recepción at Eric Vokel Boutique Apartments - BCN Suites, responded to this review, December 9, 2012
Dear Jd,

Thank you so much for your comment.

We truly love having comments like yours.

Thank you very much for appreciating our gesture by buying a clothesline, for us costumer are the first as you. . The next time you visit us already have one.

I hope you thoroughly enjoy the city, its cals kitchen and apartment. I'm sorry you feel somewhat irritated by noise.

Please do not hesitate to contact me if they return to Barcelona, here's your house.

Best regards,

Raquel Pérez.
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607 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
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on the move
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed November 26, 2012

The two of us, our daughter and her friend stayed over a long weekend. The apartment was very convenient to the metro and Sagrada Familia and a great place to head back to after a day of sightseeing to rest up a bit before heading out to dinner.
It took a while for us to figure out how to work the heating (finally occured to us to read the manual for applicances...duh!) so our first night was chilly. The windows are not particuarly insulated so the apartment does get quite cool and street noise is apparent. We were on the first floor, so if noise is an issue, ask for a room on the upper levels.
But the apartment had all we need, including a large supermarket nearby. I made a mistake and bought bread and fruit there - should have waited to buy them at one of the smaller shops. Better quality and selection.
We'd stay there again!

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GlobalGeckos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ericvokelbcn, Director de Recepción at Eric Vokel Boutique Apartments - BCN Suites, responded to this review, November 27, 2012
Dear Mr Globalgrekos,

Thank you for your comment. We are happy to receive it.

I'm sorry you had problems with the heat by not knowing how it worked. Our reception is open daily from 9 am to 6 pm and we always can ask any question. Outside these hours has a direct phone us 24 hours. But I'm glad they saw the instructions of appliances we have in the apartment in English and Castilian explaining all features of the devices in it.

I'm sorry to hear noises, just the street from Bcn Suites is a pretty pedestrian street with one lane for cars that use only the neighbors on that street.

Of course we are happy to welcome you again and if facilitate an apartment on the upper floors.
 
Kind regards and thanks again for your comment.

Raquel Pérez.
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Le Havre, France
1 review
5 of 5 bubbles Reviewed November 25, 2012

The apartment we have rent was very nice and very well designed. It was clean and good situated at 5 min walk from the famous cathedral "Sagrada Familia". Very comfortable location to take advantage of the subway and go in city trip.
You can have a very nice stay there and enjoy the city more than ever.

Room Tip: According to the pictures, all the rooms are excellent.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laurent H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ericvokelbcn, Director de Recepción at Eric Vokel Boutique Apartments - BCN Suites, responded to this review, November 27, 2012
Thank you for your comment. We love having you as happy as customers, is our best reward.

Glad many will like the location, the neighborhood really for me is quiet and charming, as you say very centrally located next to the Sagrada Familia, but located in a very quiet street.

Thank you for valuing our apartment and comment that are just as nice as in the photos.

We are happy to welcome you back in Bcn Suites.

Regards and again thanks for your comment.

Raquel Pérez.
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sg
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed November 20, 2012

my wife and i spent 2 nights in the eric vokel bcn suites in barcelona. coming off a cruise, we helped another couple book another suite as well. we would recommend this to anyone. the apartment was well laid out. it was aesthetically pleasing and had all the amenities of a serviced-apartment without the service (meaning housekeeping didnt come in to clean the room at all in the morning). it would have also been nice to have larger, fluffier pillows. those provided were rail thin (3-inch thickness), which provided no support at all. thankfully, we had a 2 bedroom and took the pillows from the other room to prop up ours. also, there was insufficient bathroom supplies (liquid bath gel), though the bathroom itself was fine. the staff were great though. rachel, who checked us in, was very helpful. again, i'd recommend this based on the location (close to la segrada familia and 2 metros stops) and pricing. downside are the pillows, but that can be easily remedied (hopefully the management sees this).

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank dtarheel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ericvokelbcn, Director de Recepción at Eric Vokel Boutique Apartments - BCN Suites, responded to this review, November 21, 2012
Dear Dtarhell,

Thank you very much for your comment.

I am so sorry you did not feel comfortable with the pillows, as you comment your apartment was two people, but had two bedrooms and two bathrooms. They had 4 pillows on it, but would have been happy to have given some if needed, but did not know of their need.

Eric Vokel philosophy is to create your house, apartment, stay where needed, in this case Barcelona. With respect to the gel, soap, and welcome kit that includes the kitchen dish soap, dishwasher pill, etc.. We take it as a courtesy to the client's arrival. We take it as a courtesy to the client's arrival, but had asked me would have had no problem with more convenience.

It has a free weekly cleaning for stays of 7 nights. But if the customer wants we have daily cleaning available at extra cost. Therefore facilitate the welcome kit for washing tablets, since being dryer, so we give you the option to do their laundry client if necessary or if desired also towels, which also changed daily by a small cost. We always try to help as the environment.

Glad to know that many very important for you was the treatment you received, I personally thank you for mentioning my name, it's wonderful to have customers like you.

Please do not hesitate to contact me if you re-visit whether in Eric Vokel Madrid and Barcelona, we will do everything possible to make your dream ay.

I hope I could help a little to the clarification of his comments.

Best regards,

Raquel Pérez.
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Moscow, Moscow City, Russia
Level Contributor
1 review
5 of 5 bubbles Reviewed November 16, 2012

We spent 4 nights in this fabulous apartment and enjoined our stay during all time. The hotel is well located and it was easy to get the city center just walking 10-15 minutes. Apartment itself was bright, stylish and well-equipped. The staff was nice and ready to help (when we were needed bottle-screw they found it in one minute :). If and when we will return to Barsa we will definitely stop in this hotel.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anastasia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ericvokelbcn, Director de Recepción at Eric Vokel Boutique Apartments - BCN Suites, responded to this review, November 20, 2012
Dear Mr Anastasia,

Thank you very much for leaving your comment.

Nothing pleases us more than knowing you've been so happy with their stay.

Thank you very much for valuing our customer service for us comes first.

Hope to see you soon again in Barcelona or Madrid.

Best Regards,

Raquel Pérez.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 11, 2012 via mobile

The hotel very much was pleasant. It is well located, on the silent street. Subway of 5 minutes on foot. Nearby a good supermarket with fresh products.
Apartments big, convenient. In kitchen there is all necessary. The washing machine with drying.
If we will go still, we will stop in this hotel.

Stayed November 2012, traveled with family
Helpful?
Thank Ekaterinapavlik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ericvokelbcn, Director de Recepción at Eric Vokel Boutique Apartments - BCN Suites, responded to this review, November 13, 2012
Dear Ekaterina. Thank you very much for your comment.

We are pleased to have satisfied customers and we reflect their satisfaction.

Thank appreciate the tranquility of this building, located in a pedestrian street almost.

We are pleased that he has enctado the apartment and that he has enjoyed.

Hope to see you soon both Barcelona and Madrid.

Best Regards,

Raquel Pérez.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 11, 2012

Spent 5 nights in 1 bed apartment upon arriving in Spain from long flight. Great facility well managed and well positioned to familia sagrada and metro and plenty of good places to eat. Balcony a bonus and all needed facilities available. Security good despite someone breaking into foyer one evening but well managed by staff. Highly recommended.

Room Tip: Select room with balcony for extra room
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ericvokelbcn, Director de Recepción at Eric Vokel Boutique Apartments - BCN Suites, responded to this review, November 13, 2012
Dear Simon, Thank you very much for your comment.

We love to hear that she has loved all, the location, design, and equipment.

We regret the incident and said we were glad that management has assessed our staff.

Hope to see you soon again for Barcelona or perhaps by Madrid.

Best regards,

Raquel Pérez.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eric Vokel Boutique Apartments - BCN Suites

Property: Eric Vokel Boutique Apartments - BCN Suites
Address: Grassot 4, 08025 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #27 of 754 Specialty Lodging in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eric Vokel Boutique Apartments - BCN Suites 4*
Official Description (provided by the hotel):
Eric Vokel was born in Copenhagen. Architecture and design are his life. He regularly works with major Nordic design studios and during one of his trips stopped off in Barcelona: he was captivated by its architecture, culture and Mediterranean colour. Such was the impact the city had on him that he decided to stay and carry out his latest project: Eric Vokel Boutique Apartments. Each of the apartments has been personally designed and decorated by Eric in a style that is a unique mix of functionality and the beauty of Nordic design with all the creativity and spontaneity of Mediterranean design. ... more   less 
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Also Known As:
Eric Vokel Boutique Apartments - Bcn Hotel Barcelona
Eric Vokel Boutique Apartments - BCN Suites Barcelona, Catalonia

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