This was a disappointing experience for my family and I. After having booked our places in the tour and paying our dedposit, 3 months prior to arriving. We were told by the Bar staff that there was no vacancies, to which I explained that I had paid our deposits, after a few phone calls, the tour guide came and told us that he had a big group booked in a month ago and that there was no room fo us. I explained again that I had booked 3 months ago and he just said that we should come back another time. I explained that was the only timne we had, I also then had to request to have my deposit returned. We were sent no email prior to this to inform us of the problem. I had been recommended this tour by friends who enjoyed it, it was just disappointing to have it end in such a way.