This is a real time situation, i.e. I am currently at the hotel - and I can tell you I´m NOT a happy bunny. As with previous reviews I have spotted here, this hotel does not advise you that it´s executive double rooms are 2 singles. Yes they will put them together, but you try bridging the gap with beds that are on a laminate flooor - the beds separate! SO BE AWARE - if you are ok with this then you won´t be disappointed, if not you will.
AND don´t think putting anything on the "comments" section of the booking, I did (requesting a double!) and the guy on reception tells me they don´t read them!
So - cool head, give them chance to put right a customer complaint? Well I was up at 6 am this morning as I couldn´t sleep and was told I would be able to change this morning. Well here we are and no chance of a change I am told. AND why was I awake - well the window wouldn´t shut in my room and the noise at the front of this hotel is unbearable!
So altogether NOT a great experience. And here I am booked in for another 2 days. Great.
Oh and just tried to print out the return flights boarding passes - printer is out of toner. Can they fix it? Well they can bodge a link to the main desk one - but with the standard running of this hotel, I presume it has been and will be out of toner for some time!
Yes, room was modern and snazzy - nice shower, but no tea or coffee facilities, few services, one chair at the desk - 4 star, you must be joking. Stayed at a 3 star Holiday Inn in OXFORD RECENTLY WHICH WAS VASTLY SUPERIOR. Have been to and stayed in 6 European cities this year and this is EASILY the poorest hotel I have encountered.
So in conclusion, would I recommend? Not a chance - if this was the only hotel here in Barca, I´d stay outside the city and travel in.
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- Also Known As:
- Ayre Hotel Rosellon Barcelona, Catalonia