Arrived 1 hr earlier than our already early arrival time. Stored our luggage in office while we got something to eat and bought tickets to hop-on, hop-off bus, and took a ride around on the bus.
The first night, my husband's wallet was pick-pocketed at the Magic Fountain; and though we did not realize our phone was not connected in the hotel room (after waiting forever at police station to use phone to call VISA, and deciding to go back to hotel and call collect), and being very frustrated trying to use our room phone that night, Isabel was extremely helpful the next morning in allowing us to use office phone, and helping us dial numerous numbers and tie up her desk, give her number as a call back, offering to give us cash through hotel, etc. Then she helped us with recommendations for better tapas restaurants the next night.
Room could have been cooler, and wish we had known that phone was never going to work that first night, but Isabel was SO helpful and pleasant, and room so well decorated and clean, that the negative was far out-weighed by the positive, esp Isabel's kindness and helpfulness.More
- Free Wifi