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“Marvelous Hotel!”
Review of W Barcelona

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W Barcelona
Ranked #115 of 515 Hotels in Barcelona
Certificate of Excellence
GreenLeadersSilver level
Reviewed February 14, 2011

WOW!!! Have been to Barcelona three times and can say that the W Barcelona was astounding. Superb room, great facilities, overall a marvelous experience.

Stayed: August 2010, traveled as a couple
Thank Gatormusician
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,890 - 3,896 of 6,425 reviews

Reviewed February 13, 2011

I just left the hotel, after spending the weekend in barcelona. I was here back in may 2010 and I was quite disappointed with this hotel. Facilities were great, but service was simply non-existent, so I decided to continue staying at the Arts.
This weekend I decided to give them a second chance after reading some of the latest reviews on TA, and I was shocked by the level of service achieved in such a short time. I am a big fan of design and music, but I dont think this compensate the lack of service in today´s trendy hotels. The W barcelona has finally managed to get the best of both worlds.
I couldn´t find a single thing to complain about, staff is friendly, attentive, smart, handsome and efficient, the food got s much better, the skybar its probably the best club in barcelona.
Whatever you are doing, please keep on doing it! All 5 star hotels in barcelona should learn from this guys.
I will be back in june!

  • Stayed: February 2011, traveled as a couple
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Thank jadams076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2011

Great location on the beach, roomy, spacious and still has the boutique feel of W hotels worldwide. Rooms are very clean and comfortable. The friendliness of the multilingual staff was great and we will definitely be back. The only downside is the quality of the service in the restaurants and bars. They are woefully understaffed which was the one dent in their armor. When you pay this much for a hotel, you don't want to have to beg for a little attention. Likewise on the cost of Internet. Come on Starwood, we're paying big bucks. A little WiFi won't break the bank.

  • Stayed: February 2011, traveled as a couple
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Thank mjcampbell7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2011

Great hotel for young(er) travelers. Fantastic views from the above average sized rooms. Service is very good which is a big plus since many of the other modern/hype hotels (Gansevoort etc) don't even know how to spell the word "service".
Overall a very good choice for a hotel in Barcelona, however, having two small kids myself, I would say that this is rather a place for single travelers or couples or families with older kids.

  • Stayed: January 2011, traveled on business
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Thank dmasata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2011

wow....I just come back from 2 amazing night in this hotel.The hotel is stunning.They take care of every single detail. I strongly reccomend to anyone! Customer service that exceed my expectation.

  • Stayed: February 2011, traveled as a couple
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Thank massimobianchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2011

Absolutely amazing, finest of touches and details. Ambience and all staff fab. Great location. Magnificent. Even cool DJs. Luxurious. I love Barcelona anyway and the weather and this hotel ..well you must visit...

  • Stayed: August 2010, traveled as a couple
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1  Thank UtopiaUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2011

I've seen many hotels in the world and wasn't impressed with W experience! Service can absolutely be improved
BAD COMMENTS:
Location is some miles away from everything. Walking with a sunny day is fine until you reach Barceloneta… but at night, or as soon as it's dark especially in winter time, taxi is strongly recommended.
You can forget privacy in the room - ok for couples but less for friends. you can see through the frosted glass in the shower and bathroom!
Cleaning in the rooms have to be improved. Absolutely not 5 stars expectation: housekeeping has to perform better!we left wet robes on the bathroom floor because of the shower, and expecting the housekeeping will change it. Unfortunately, we found same robes hanging.
NO BIDET in a 5 star hotel!!!!The toiletries have never been replaced - enough only for one person!
Bed sheets were not clean - found hair an black spots! A lot of dust!!
2 lamps not working in the room, such a shame especially for the coloured lighting (philips i think)
Not one complimentary bottle of water! you don't expect to pay 4 Euro for a bottle of water - it's simple and easy offering at least tea and coffee making facilities - in that case you are willing to spend 100 Euros or more at the restaurant or bar…otherwise you only want to eat outside!
The bar on 26th floor which had to be a night hot spot, was closed 2 nights for private parties…Seemed more a VIP/escort type of party closed to hotel's guest. Guest were not advices!
Spa area is not that big… disappointing - staff was not present, always away from reception. Such a shame that no hairdryer in the changing room - 5 star service?
OK swimming pool is for summer season, but it could be cleaned and held in a different way.

GOOD COMMENTS:

Bar/lounge area was nice.. but very unfriendly.
In the summer is fine - as close to beach
View from bed are very nice - including automatic opening of curtains
Building design is great and views are very beautiful

W hotel in Barcelona is a hotel where you go once to experience but are not thrilled to go back. There are many hotels in Barcelona, I think if I ever returned I would stay elsewhere. Stayed at AC hotel last time and was much better.

  • Stayed: January 2011, traveled as a couple
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Thank jnb03au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wbarcelonahotel, Director General at W Barcelona, responded to this reviewResponded February 20, 2011

Dear jnb03au,
After reviewing your comments, I can only offer my most sincere and humble apologies for not being able to deliver the service you expect from a W property. I will personally make sure your comments about the cleanliness of the room you stayed in and the replacement of amenities are shared with our Director of Style and that corrective actions are taken.
I have also carefully read that 2 lamps were not working in the room and I can understand how disappointing this must have been. Usually any such faults are detected and rectified prior to the room being allocated. I do apologize that this fault was not brought to the attention of our maintenance team sooner.
We truly believe that the only way to improve is by listening to our customers, we value your feedback.
In the meantime, assuring you of my utmost care and attention at all times, I remain,
Yours sincerely,

W Barcelona Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Barcelona

Address: Placa de la Rosa dels Vents, 1, 08039 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Barceloneta
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Barcelona
#9 Business Hotel in Barcelona
#16 Spa Hotel in Barcelona
#19 Green Hotel in Barcelona
#37 Romantic Hotel in Barcelona
#70 Family Hotel in Barcelona
#86 Luxury Hotel in Barcelona
Price Range: $216 - $1,049 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Barcelona 5*
Number of rooms: 473
Official Description (provided by the hotel):
DIVE INTO THE CURRENT Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean and city of Barcelona. Mix it up and dine in style at Michelin-star rated chef Carlos Abellan's BRAVO24. Get glamorous on our 26th floor hotspot, at ECLIPSE rooftop bar, or make your way down to our signature Living Room to find WAVE & the W LOUNGE for a cocktail (or two). Take a dip at our WET pool surrounded by sun terraces, cabanas and enjoy the only beachfront access at any hotel in the city. ... more   less 
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Also Known As:
w Barcelona Hotel Barcelona
W Barcelona Catalonia

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