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W Barcelona
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Reviews (6,724)
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4,089
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3,979 - 3,984 of 6,724 reviews
Reviewed June 25, 2011

After reading mixed reviews on Trip Advisor, we didn't know what to expect. We arrived with our 4 1/2 year old and was really impressed. Gorgeous hotel, positioned right on the beach, with a beautiful pool and beach chairs for use on the beach. Our view from our room was spectacular (definitely try to get rooms toward the higher levels- 5 and above). The service was excellent and the breakfast and food by the pool were very good. Prices are on the pricey side but you are at the W and with the hotel, views, pool, and beach to us it was worth it!

  • Stayed: June 2011
    • Value
    • Location
    • Rooms
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    • Service
1  Thank Mperls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wquality, Director of Quality at W Barcelona, responded to this reviewResponded June 28, 2011

Dear Mperls,

Thank you very much for the great review! We have been working really hard to offer the highest level of W service so it´s great to see we are in the right track!

Thank you for staying with us,

Director of Quality

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2011

Stayed at the W with my family at the end of our cruise for two days to unwind before heading back. The check in process/ desks were crowded lacked coordination. Checked in early and left the bags with the bellman to return at 3 for the normal check in time. Rooms were not ready and they had no idea when they would be ready. I complained it was no way to treat a Gold member customer, still the staff was clueless. Finally got to my room but there was mold in the shower stall and the bathroom mirror has started to peel at the bottom. The view from the room was nice, but you can't live in a view. The wait staff at the pool was
friendly, but the prices for food and drink were high even for a W. great and prompt room service and the waiters were fine at the Wave restaurant but the food was just so so.

  • Stayed: June 2011
    • Value
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Thank MikeRSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wquality, Director of Quality at W Barcelona, responded to this reviewResponded June 25, 2011

Dear MikeRSF,

Thank you for sharing your feedback with us. This is truly valuable especially coming from one of our SPG Gold members.

Please accept my humble apologies for the condition of your room and for not meeting your expectations with the quality of our food. I have already shared your review with our Director of Style and Executive Chef.

I do hope you enjoyed your stay and that we have the chance to recover your trust if a future trip brings you back to our city.

Warm wishes,

Director of Quality

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2011

As soon as we walked into the spacious lobby, we were instantly captured by the turned-up electronica being played by what sounded like a live dj. The host team was decked in tailored grey suits and dresses for women. Not a long line for check in and was greeted with a smile and also given a peronal biz card by our host who requested us to call him directly with any issues. Our room was ready upon arrival and we were truly "wow'd" by the room. It was a very large deluxe room with a king bed in the center of the room which faced the floor-to-ceiling windows facing the Mediterranean Sea. There are Man Buttons on the side of the bed too! I call them man buttons because it's the perfect remote control but it operates the lights throughout the whole room...even the lights under the bed! Our only real issue was that the shower (which had a rainfall shower head) clogged easily by the foam from our shower gels (I used the one they provided) so the water went all over the place including the carpet. Our highlight was hanging out by the pool at night (pool bar closed at midnight on Monday) which is completed by Miami-esque lighting , cool lounge areas and great music! It's where we are staying next time for sure!

  • Stayed: June 2011, traveled as a couple
    • Value
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Thank OnaWorldTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wquality, Director of Quality at W Barcelona, responded to this reviewResponded June 25, 2011

Dear OnaWorldTour,

Thank you for such a great review! We have been working hard to create a unique W experience in Barcelona so is great to see you liked it.

I will pass on your comments regarding the shower to our maintenance team.

By the way, we liked the "man buttons" term!

Warm wishes,

Director of Quality

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2011

Striking design and rooms with view of the sea, this hotel projects a hip vibe that I found both fun and a bit ridiculous at the same time. Constant "cool" music in the lobby and mod lighting effects grew a bit tiresome for me, but the large standard rooms with floor to ceiling windows and sleek decor hit the mark. Free wi-fi and iPod docks are a plus, the location either a plus for quiet out-of-the-way or rather inconvenient for the traditional Barcelona sights. Nice pool and beach access.

  • Stayed: June 2011, traveled on business
    • Value
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Thank adlibitum1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wquality, Director of Quality at W Barcelona, responded to this reviewResponded June 24, 2011

Dear adlibitum1,

Thank you for taking the time to write a review about your stay. I am glad you enjoyed the room, view and amenities of the hotel.

W Hotels are passionated about music and design and we try to provide insider access to these passions throughout our livingroom and programming; your comment on this matter will be taking into consideration for improvement as we want our guests to enjoy this as much as we do.

Thank you for staying with us, hope we have the chance to welcome you back.

Warm wishes,

Director of Quality.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2011

The W was one of the best hotels I have stayed in. There was absolutely nothing missing- the beach was right there, La Rambla was 5 minutes away by taxi and the overall look, feel and service in the hotel was fantastic. Absolutely 7 star, I would stay nowhere else in Barcelona.

  • Stayed: July 2010, traveled with family
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Thank nehapremjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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