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14 - 19 of 1,758 reviews
Reviewed 4 weeks ago

From start to finish, our 3 days at the Mandarin Oriental Barcelona were out of this world! I didn’t want to leave. We were made to feel like family, everyone was so kind, courteous, helpful and just fabulous. I slept like an absolute Queen and was treated like a VIP. I’m already looking forward to my next trip.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank LorraineO3676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MandarinOrientalBCN, Hotel Manager at Mandarin Oriental, Barcelona, responded to this reviewResponded 4 weeks ago

Dear LorraineO247

I am thrilled to hear that you had an outstanding experience at our hotel. Recognition is such an important motivator for us in hospitatility and I will make sure to share your comments with the team in Barcelona.

I look forward to welcoming you back on your future trip.

Raul Levis
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2019

Stay here for a week with friend,room was cleaned and lovely designed,balcony was great to sit on and chill at night. Staff were very friendly, all day and night, especially when we arrived super late night after our flight was delayed, staff were more than happy to help. Hotel is right in the center and close to everything and some lovely restaurant around. Would definitely recommend.

Date of stay: August 2019
Trip type: Traveled with friends
1  Thank Muse1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MandarinOrientalBCN, Personal Assistant to General Manager at Mandarin Oriental, Barcelona, responded to this reviewResponded September 2, 2019

Dear Muse1990,

Thank you for sharing your positive opinion on TripAdvisor following your stay at Mandarin Oriental, Barcelona.

We are happy to learn that you had an enjoyable stay with us and appreciated our central locaction, room and service.

We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona soon!

Yours sincerely,

Eva Villar
Personal Assistant to General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2019 via mobile

Service was impeccable. Attention to details was very good. They even remember what type of coffee you ordered the previous day :) loved the breakfast buffet spread too! Quality over quantity. Location was also perfect and no hassle of getting transportation going in and out of the hotel. The staff is always keen to offer help and assistance.

Date of stay: August 2019
Trip type: Traveled with family
1  Thank romerochr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MandarinOrientalBCN, Hotel Manager at Mandarin Oriental, Barcelona, responded to this reviewResponded August 29, 2019

Dear romerochr

I am delighted to hear that you had a great experience at our hotel. It is rewarding to hear that our team was able to antecipate and provide a memorable experience. On behalf of the team, thank you for your kind comments and we look forward to welcoming you back in the near future.

Raul Levis
Hotel Manager

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Reviewed August 25, 2019 via mobile

I had a wonderful time spending two nights at this
Magnificent property. We were upgraded to a nice junior suite fronting Passeig de Gracia.
the service was personal and very professional, the bar Was nice and had a good bar man but no live music was
On.
food at the restaurant in the rooftop pool was tasty, the branch was disappointing.
They probably need to be more organized focused on service and serving food continually.
On a branch food must be on the buffet al time long.
Italian Spanish and international cuisine is not
What you are looking for, you are here for Spanish food.

Date of stay: May 2019
Trip type: Traveled as a couple
1  Thank 20four7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MandarinOrientalBCN, Gerente at Mandarin Oriental, Barcelona, responded to this reviewResponded August 28, 2019

Dear 20four7,

Thank you for sharing your positive opinion on TripAdvisor following your stay at Mandarin Oriental, Barcelona.

We are happy to learn that you had a wonderful stay with us and appreciated our room, service, Banker´s Bar and rooftop terrace “Terrat”. We have also taken good note of your constructive comments in regards to our brunch, rest assured we will share your comments with our people concerned in order to improve.

We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona soon!

Yours sincerely,

Raul Levis
Hotel Manager

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Reviewed August 21, 2019 via mobile

The service is fantastic throughout the hotel. We originally had a garden view room then moved to a front facing room - much better if u don’t want a balcony.

Only negative which I didn’t realise when booking is the roof TOP pool is only a plunge pool - 50cm deep.

Would stay again

Date of stay: August 2019
Trip type: Traveled as a couple
2  Thank Furree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MandarinOrientalBCN, Hotel Manager at Mandarin Oriental, Barcelona, responded to this reviewResponded August 21, 2019

Dear Furree

I am thrilled to hear that you enjoyed your experience at our hotel and rest assured I will share your comments with our team.

I look forward to welcoming you back in the not so distant future.

Raul Levis
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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