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“Good Service”

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Mandarin Oriental, Barcelona
Ranked #22 of 513 Hotels in Barcelona
Certificate of Excellence
Johannesburg
Level 4 Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Good Service”
Reviewed January 12, 2014

This hotel is very well located with great service. It is within walking distance of many attractions and shops and is also close to the metro line. The staff greeted us by name each day and were willing to assist with anything, including bookings and recommendations for fantastic restaurants and flamenco dancing as well as guided tours.
The rooms are large, clean, well appointed and very modern, however they lacked a certain Spanish flair.
The bar area is fantastic and serves wonderful cocktails and coffees and the views from the rooftop are really magical.
My only disappointment with this hotel was the food. The breakfast was very average as was a dinner experience we had on Christmas eve.

  • Stayed December 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,368 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
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  • English first
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English first
Boston
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 8, 2014

From start to end the mandarin oriental did not disappoint. The service was exceptional and cannot be faulted. Our room was beautiful and very tastefully designed. The breakfasts were my favorite part of the day! Moments restaurant was also a wonderful gastronomic experience. The location is a 10. We had a magical week in Barcelona which was magnified by the pleasure of returning back to the mandarin oriental every day. What a pleasure!

  • Stayed November 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank Nadiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 7, 2014

What a superb and quaintly original and unique hotel! From the classy and unique yet stunning decorations throughout hotel and the rooms to the restaurants, one can feel the immaculate and ornate details which goes to show that no details is too small reflecting the truly luxurious embodiment of the Mandarin Oriental brand. We were greeted with such aplomb by the Front Office Manager, Miriam and her team. The Concierge team really shared the local knowledge and helped us to plan our itinerary resulting in us having a most wonderful experience and stay in Barcelona. Special thanks to Sebastian for listening to our needs and his recommendations really enhanced our tour sightseeing. One must not forget to try the spa which is out of this world and is a gem after the many hours discovering the wonders of Barcelona which is plenty. The hotel's location is so central and so convenient and in one of the best location in the city center.

Cynthia

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cynthia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 6 Contributor
178 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed January 7, 2014

This is a great property, worth dropping in for a drink or meal if not staying. It manages to be a proper Mandarin Oriental, which some other locations struggle with. Barcelona is a fitting location as well, very refreshing.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gibraltar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westchester NY
Level 4 Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 1, 2014

You couldn't ask for a more wonderful venue. The service is perfect, the room is excellent, but most appealing is the location, which is right in the middle of the most vibrant and beautiful avenue in one of the most beautiful cities in the world.

Room Tip: Face the main avenue
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank E R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 6 Contributor
113 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed December 31, 2013

We stayed in a rental apartment not far from the hotel, and I booked myself into the spa for a quick massage - 50 minutes of heaven. My masseur Victor spoke perfect English, and at my prompting, was funny but focused on the task. I'm tempted to go back tomorrow. Very professional, friendly service, very reasonable and pretty place. Treatment rooms are small, but who cares when it's candle-lit, smells like heaven and you're in total relax mode?!

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ellen Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town, Western Cape, South Africa
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 30, 2013

This hotel is a wonderful haven from the busy streets of Barcelona. The service is exceptional, friendly and extremely efficient. Rooms are very comfortable and modern. If bit on small side.Garden rooms more expensive and small, and not worth the extra price as view is not exceptional. Better off with a boulevard facing room, larger without balcony. Balcony not worth it in winter.great breakfast included in price sets you up for day.. Lovely informal, relaxed elegant bar for evenings and late afternoon tea.

Room Tip: Boulevard rooms larger, and you need to request a bath as most only have showers. Very few twin beds...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Barcelona

Property: Mandarin Oriental, Barcelona
Address: Passeig de Gracia, 38-40 | Mandarin Oriental, Barcelona, 08007 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Barcelona
#6 Business Hotel in Barcelona
#10 Family Hotel in Barcelona
#19 Luxury Hotel in Barcelona
#20 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Barcelona 5*
Number of rooms: 120
Official Description (provided by the hotel):
Mandarin Oriental, Barcelona is an elegant, contemporary hotel in the heart of the avant-garde city's celebrated Passeig de Gracia. Located in a renovated mid-20th century building, this 120-room hotel, offers exceptional services and facilities including an award-winning spa, innovative dining at BistrEau by Angel Leon and two Michelin-starred dining by Carme Ruscalleda, within an exquisite interior created by world renowned Spanish designer Patricia Urquiola. ... more   less 
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Also Known As:
Mandarin Oriental, Barcelona Hotel Barcelona
Mandarin Oriental, Barcelona Catalonia

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