Disappointed in this rental. 43 steps up & down a curving stairway every time we went out - no lift! This not made clear on the web-site. Very hard, coming off a cruise with heavy bags. We rented another location a year ago, of similar vintage and it had a lift. This apartment had a very weird layout - basically 2 studio apartments joined with locks, entered by a common staircase door, 2 very mini kitchens which were not helpful. We tried to cook in one and clean dishes in the other............One bed was in the living room/kitchen area. Staff didn't have it together. After many communications they agreed to meet us at 10 am (no prior rentals so the place was clean) - we waited to be the last off the ship to give them time. We stood outside in below 45* for 30 minutes waiting for someone to meet us, give us keys, instructions etc. The reason for the delay (& probably everything else) was it was low season and they had many family things going on......... There were no instructions on the micro/regular oven given, washer etc. I felt we were an inconvenience. We had asked for cooking class reservations (offered on the web-site) before we left the States - finally confirmed after repeated emails and calls 24 hours before the class, resulting in us not being able to book a concert that had been recommended. BTW Cooking class was great! Heavy traffic noise from outside.Sorry, but this was not our best experience after booking many rentals in Europe in the past.