I'm writing this review from my room here at ME hotel. I've noticed the management at times responses to some of the trip adviser reviews so we shall see if they do this one while I am still checked in. Been here since Monday and I check out tomorrow Sunday.
Lets start with the good because we can't be all negative. The look of the hotel is very funky not a family feel hotel. Free wireless that works great. The AC in the room stays ice cold. The people working here are VERY friendly especially the front desk girl Goseea (Go see a) or Doseea( Do see a) not quit sure how to say it but the blond at the front desk. When I am not satisfied I can be very picky and see gave 100% kindness in return.
Now to the bad starting in the beginning. I pulled up to the curb in front of the building and there was no pull in like typical USA 4 or 5 star hotel. I unloaded bags and looked for someone to come out to help. No doorman there when inside I asked for help with bags they said he was busy. As I was checking in he finally appeared and helped me up to room. I asked for a extra luggage rack he said ok. 2 hours later I called from desk asked again. Finally 3rd time I called which was the next day I got it. Inside my room 2301 there was a big window maybe 5'x6' between the bath room and the rest of the room. So if you were on a first date weekend trip you could be seen doing a #2 by your date not cool. When I asked about it they said not all room have shades on this window. I decide to watch a movie but my payperview doesnt work. I call the front desk and tell them. 40 minutes later I call again. Finally 1 hour later I called for the 3rd time and they came. They tried to fix it but say I have to move rooms if I want payperview. I am not happy I had spend 30 minutes unpacking now I have to pack and unpack again on my vacation very let down. So now I move to room 1903 where I am sitting as I type. First thing I notice when I get to new room is a blind between the toilet room and the rest of the room trust me you would want this. But theres no shower door on shower. I take a shower it floods the bath room floor. I call the front desk AGAIN and they say well not all rooms have shower doors. LOL you can clearly see there was a door here and it had been broken and they just didnt replace it. ANY good 4 star or higher hotel would do this. They say we can move you to another room or bring a shower curtain. I decided just use extra towels on the floor. 2nd day here I have about 6 English channels on TV. I go to the gym and come back and have only 2 and they are news but now I have 3 porn channels up and running. I call front desk they send 2 people up. They tell me sorry we cant fix it so for next 48 hours all i have is NEWS. But this morning woke up porn is gone and other channels are back. Next complaint is there is NO CONCIERGE what 4 or 5 star hotel doesnt have a concierge? The front desk people who are also busy checking people in try to do this job. They have some basic ideas but when you get what they recommend and trip advisor the names, they rate very low? I have called the operator at least 5 times and got no answer and this is during business hours. I called the operator and said I would like to get RSVP for dinner she took the name and said she would book 5 hours later I come to find out she didnt do it. There is no clock in the room. There is also no turn down service. With my room came free breakfast and with this free breakfast I get cold eggs daily. Best thing about this hotel is the restaurant up stairs Dos Cielos its pricey but wow it was amazing. A must if you ever HAVE to stay at this want to be W hotel. Dont settle book the W Hotel not this spot.
- Official Description (provided by the hotel):
- Architecture that staircases the sky; a beacon watching over an energetic cityscape-ME Barcelona Hotel offers a new interpretation to contemporary design, international cuisine, and the urban experience; fusing personal and professional into one emblematic hotel! ... more less
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- Also Known As:
- Me Barcelona Hotel Barcelona
- Sol Melia Barcelona
- Me Hotel Barcelona
- Melia Barcelona Sky Catalonia