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“Non-functioning shower and broken Internet overshadowed quiet location.”

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MH Apartments Family
Ranked #232 of 732 Specialty Lodging in Barcelona
Reviewed August 19, 2010

We stayed in unit 51 for just an afternoon, but check out after finding that a couple of key features didn't work as promised and that the previous guests experienced the very same problems which had gone unresolved for 8 days.

One of the main selling points of the MH Apartments Gaudi for us was the free wireless Internet, which we required for our work. The Internet was not working when we arrived, and although the maintenance man was working on it with the service company that afternoon, it never worked correctly and MH was unable to tell us when it would be available. Furthermore, we discovered from the comment sheet left by the previous guests that their Internet service wasn't available for the entire 8 days they stayed there.

The shower hose and shower plumbing were both broken: The shower provided only scalding hot water (it was impossible to turn down the hot water and the control for the cold water was not functional), and to make matters worse the shower hose had a leak which sprayed the scalding water all over. The previous guests' comments indicated they had complained about this problem and that it remained unresolved during their 8 day stay.

Furthermore, in a strange feat of plumbing, the hot and cold controls for the shower were almost two meters high (over 6 feet) making it impossible for my wife to ever reach them.

The apartment was very clean and the neighborhood is quiet and pleasant, but we do not recommend MH Apartments Gaudi due to the poor maintenance issues and misleading promises about features such as wireless Internet.

  • Stayed: August 2010, traveled with family
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2  Thank MartinHardee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 - 42 of 78 reviews

Reviewed June 18, 2010

We were awoken at 1am with the noise of keys in our apartment door followed by the entry of a stranger. We challenged him and he told us that he was the maintenance man. There is no reception at these apartments so we couldn’t make contact with MH until the next morning. The office told us that it could have been the maintenance man, although what he was doing entering an apartment at 1am was beyond us. Further emails on our return explained that their computer system sometimes doesn’t function correctly so he came in as the apartment was showing unoccupied. Interestingly it’s the maintenance man himself who has been sending us emails and refuses to pass our concern to the management. Frankly this explanation isn’t good enough especially when travelling with young children. It ruined our stay and we were only too pleased to leave. As an aside we waited half an hour on our arrival to be let into the apartment whilst the “staff” serviced other guests. The wireless doesn’t work; the cleanliness is questionable. If you’re not happy once you arrive, “tough” is their attitude. Best not to go at all. A much better option would be the Citadines which is in the true heart of Barcelona on the Ramblas. Avoid MH Apartments at all costs!

  • Stayed: May 2010, traveled with family
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3  Thank GetWotUPay4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2010

A great stay in a lovely area of Barelona - 5 mins walk from metro that gets you all over Barcelona also on same line as Nou Camp. Apartment was clean and well equipped, quiet neighbourhood and quiet in the apartment block itself.

  • Stayed: May 2010, traveled with family
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Thank ccashell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2010

... the title of this review should say it all, but in case it doesn't, let me repeat that our stay at the MH Apartments was fabulous. Our flat (the Gaudi) was immaculately clean, and had 2 spacious bedrooms, a great bathroom with a cyclonic force shower, and a well-appointed kitchen & living room. It was maybe 5 minutes by foot from the Sagara Familia, and bars & shops & grocery stores were a stone's throw away. With 3 of us staying there, it was far cheaper and much much nicer than a conventional hotel. Customer service was great from our arrival to leaving. I'd definitely go there again.

Stayed: January 2010, traveled as a couple
2  Thank ThisCatsAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Agoda Traveler
Reviewed January 28, 2010

  • Stayed: January 2010
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1  Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Agoda Traveler
Reviewed November 11, 2009

  • Stayed: November 2009
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Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 6, 2009

Me, my wife and 2 friends stayed here for 2 nights. Apartment was fantastic, 30 mins from airport and 5 min walk to nearest metro at Sagradia Familia. A great place to base yourself at for a fun packed few days in Barcelona. I would recommend this appartment highly.

  • Stayed: October 2009, traveled with friends
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2  Thank CPINGLIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MH Apartments Family

Address: Carrer Rossello, 448, 08025 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona
Amenities:
Hotel Style:
Ranked #232 of 732 Specialty Lodging in Barcelona
Price Range: $90 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MH Apartments Family 4*
Number of rooms: 11
Official Description (provided by the hotel):
MH Apartments Gaudi are located at the heart of the Eixample district, 5 minutes walking from one of the most important touristic attraction in Barcelona, the Gaudi's Sagrada Familia.New apartment's building from 2008, really warm and well decorated apartments. Every apartment contains a complete equiped lounge with a independent and modern kitchen and 2 bedrooms with one complete bathroom. Free WIFI and International T.V. Channels. ... more   less 
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Also Known As:
Mh Apartments Gaudi Hotel Barcelona
MH Apartments Family Barcelona, Catalonia

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