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“Dont expect the world”

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Holiday Inn Express
Ranked #286 of 514 Hotels in Barcelona
London, United Kingdom
Level Contributor
125 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
“Dont expect the world”
Reviewed October 11, 2013

This is a decent hotel but nothing luxury.

Located conveniently, ATMs and restaurants are a very short walk away (5 mins tops).

Its a bit far out from the Airport so expect a 30 min drive. About 15 min drive to the WTC.

Beach is quite close-by. Head straight out of the hotel, walk left, cross the road, walk straight up and turn right on the road ahead. A 10 minute walk will take you to the beach. Plenty of shops and restaurants on the way.

Breakfast spread is okay, nothing to write home about.

Rooms are clean and functional. Perfect for a short business/holiday visit.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank FindingNeverland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review, October 27, 2013
Dear FindingNeverland,

Thank you for taking the time to convey your comments regarding your recent experience with us. We value your opinions of how we hosted your stay. We are happy to see that you appreciated our convenient hotel location and clean rooms. Our goal is to make your stay the best it can be and it looks like we accomplished our goal. We look forward to making your next stay even more memorable. Thank you again.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Location
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English first
Jefferson, Wisconsin, United States
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 1, 2013

Met our needs, although bed very hard. Could be cleaner, a lot of dark marks on white walls especially near bed. Some mold in grout in shower. Great breakfast buffet with typical European fare. Carpets in hallways need some repairs. We were out all day, so just needed a place to stay. 35euro ride to airport. Close to metro. Area is rebuilding, but we felt safe. Overall a good value.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Kathy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review, October 20, 2013
Dear Kathy K,

Thank you for taking time out of your busy day to leave us a feedback. I am happy you enjoyed breakfast. I am sorry that you received poor cleanliness of the room and amenities that was less-than-satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 1, 2013

Stayed for 3 nights. Budget hotel, with basic amenities. Clean toilet facilities. Basic continental breakfast. Good location though, close to Ramblas de Pamblenou with nice shops and restaurants. Beach is 10 minutes walk away. Metro station is a block away. Spent most of the day outdoors, just needed a clean and comfortable place to stay. Suited our requirements.

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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rohith P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review, October 20, 2013
Dear Rohith P,

Thank you for taking time to share your comments about your stay with us. I am glad to hear that you had such a pleasant and comfortable stay. The staff works hard to ensure that our guests enjoy a great relaxing stay with us. Again, thank you for the feedback. Please feel free to stay with us when in the area again

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 30, 2013

A bit late in writing this review, as we stayed Oct last year. We chose to stay here as it was cheaper than most other hotels in Barcelona, as it is a 20 minute train ride into the centre of Barcelona. You have a 10 minute walk to get to the train station - note, as this is not a tourist area as such, the staff at the train station did not speak any English (not that I would expect them to!). The hotel is clean, fresh, spacious and the rooms were done nicely and very clean - we couldn't hear any noise at all from the room we stayed in - it was very comfortable. Breakfast is buffet style help yourself and is absolutely fine. When we arrived we had some confusion at reception as our rooms were not ready and we had to wait for a while, even though it was well past check in - not a good start, but it did get better. The reception area is also the bar - a very small and limited bar and the seating area is also the reception area. In hindsight, we would have probably been better paying the extra for a more central hotel - as we did end up getting taxis back to the hotel late every night. If you are looking for a clean, comfortable and cheap place to stay, not in the city centre, I would absolutely recommend this hotel. Note, there is no restaurant at the hotel. The bar/reception area serves coffee/cakes also.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank VarScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reot
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 29, 2013

the hotel is 25 minutes drive, by train, from Barcelona center, train station is located not far from the hotel (about 10 minutes walking from lobby), be aware that train frequency at late evening hours is not that good: about every 40 minutes!!,
to a family of 4 people rooms are small but if you spend most of your days in the city, and only sleeps in the hotel, then they are reasonably sized.
basic breakfast, good coffee.
front desk service was very good.
but:
room maintenance was below every standard i saw at the holiday inn express chain, and we have spend some time across the US and Canada in the holiday inn express.
since we had reservations for this hotel twice during our last visit, and we stayed in two different rooms,my impression is based on that experience.
i had the chance to speak with hotel manager on the last day of our stay, he was cooperative, and i hope changes will happen.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yoav m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review, October 14, 2013
Dear yoav m,

Thank you for taking the time to write us a review regarding your recent stay. I am pleased to know that the service you received upon check-in met your expectations. However, please accept my sincerest apologies if the room maintenance was a disappointment. Your comments shall be considered for upgrades needed to achieve complete guest satisfaction.

Sincerely,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 28, 2013 via mobile

I just returned from a 3 night stay here with my boyfriend from 24th to 27th sept. We booked a bargain package holiday through easyjet so were pleasantly surprised for what we paid. The rooms were clean with freshly made beds and towels every day, breakfast was standard continental- toast, croissants and some very nice mini pain au chocolats. The staff were very friendly and helpful and gave us directions a couple of times as we had never visited Barcelona before. The metro stop Llacuna was just a short walk around the corner and we got a 3 day pass each for €19 which we explored the whole city with. Overall we had a great trip and would recommend this hotel for anyone on a budget.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 25, 2013 via mobile

This is a basic hotel and ok for an overnight stay - room clean except the bin that was filthy! Breakfast on a tray buffet style was not my thing and the coffe was terrible !! Wouldn't stay again but ok for a budget hotel

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul_L_Donno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review, October 10, 2013
Dear Paul_L_Donno,

Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. We will address these points and I hope when you return you will see the improvements made.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express

Property: Holiday Inn Express
Address: C/Pallars 203, 08005 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Poblenou
Amenities:
Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#204 Family Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express 3*
Number of rooms: 186
Official Description (provided by the hotel):
The Holiday Inn Express Barcelona City 22@opened in May 2008.A privileged location within the new architectural project 'Barcelona 22@' with easy access makes the hotel an ideal choice for both business and leisure travellers.The Holiday Inn Express Barcelona City 22@ is located at few minutes away from the Barcelona International Convention Centre (CCIB), Forum Area and the beach of 'Mar Bella'. The Sagrada Familia, the Barceloneta area, Plaza Catalunya, las Ramblas and all the major modernist Gaudi's buildings such as La Pedrera & Casa Batlló are located just at few metro stops away and the Barcelona`s stadium 'Camp Nou' is located 6 km away.Our 186 bedrooms offer a refreshing modern decor, tea & coffee making facilities free of charge, internet access (WIFI in all rooms as well as public areas), flat screen TV with satellite and pay TV available. We offer a delicious complimentary continental buffet breakfast to all our guests!! We are looking forward to welcome you to the 'Hotel Holiday Inn Express Barcelona City 22@'. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Barcelona
Holiday Inn Express Barcelona, Catalonia
Holiday Inn Barcelona

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