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“A pleasant surprise !”

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Holiday Inn Express
Ranked #287 of 521 Hotels in Barcelona
Reading, United Kingdom
Level Contributor
111 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“A pleasant surprise !”
5 of 5 bubbles Reviewed September 14, 2013

We decided to go a Med cruise for 4 days from and to Barcelona. As the cruise was finishing on a Saturday, I decided to book a hotel night in Barcelona and enjoy the city as well.
Booking was quick and efficient via my airline (flight+hotel offer)
We arrived very early back from the cruise and were at the hotel by 10.
I thought we could only let our luggage there and have to wait to get our room but a very nice and efficient gentleman informed us that our room was ready for us. I found it even more surprising that 2 couples were turned down just before me and had to wait until 2pm to get their room. The fact that I'm a IHG Platinum card holder must have played in my favour ...
Anyways, we had a great room, simple but everything we could have needed for just one night.
All in all, a great experience and the area is great as it's quite remote from the centre but still easily reachable by metro.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Julmops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
City22, Front Office Manager at Holiday Inn Express, responded to this review, September 16, 2013
Dear Mr. "Julmops",

Thank you for sharing your comments regarding our house in Tripadvisor. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.

We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Express Barcelona City 22@ a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Express.

Sincerely,

Myriam Sánchez
Guest Service Manager
Holiday Inn Express Barcelona City 22@
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,408 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (102)
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English first
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 5, 2013

The area at first glance looks a little run down, but just a short walk away is a great street with a multitude of bars and restaurants. Carry on a bit further down and you end up at some excellent beaches. The Metro station is another street away allowing easy access to the city. We walked to the Sagrada from the hotel and although it is managable, it could be tiring for the less fit on a hot day.

The hotel itself is clean and tidy, but is a bit worn around the edges. Wardrobe space was limited, but at least there was a kettle with coffee and tea.The staff were courteous and helpful and all spoke English. The complimentary breakfast was pretty good, but the dining room can get a bit chaotic mid morning. If you want to buy groceries and self cater, there's a small supermarket just along the road.

All in all, this is good, clean hotel in good location. The main attractions aren't on your doorstep, but the nearby streets and beach make up for that.

We will use this place again on our next visit.

Stayed August 2013, traveled with family
Helpful?
1 Thank sean j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

We stayed here with friends, for six nights. Positives for this hotel was the location,
Just around the corner from Rambla Poblenou where you were spoilt for choice for the number of bars and restaurants.. Loved the area because it's obvious that it is family friendly, locals just meeting up for a talk or drinks. We never felt at all threatened by anyone, as we were warned to be careful of pick-pockets. We did not bother with public transport. The cost to get to and from town
was reasonable. Beach was about a20 minute walk away.

Clean, somewhat small rooms, but typical for Holiday Inn Express hotels. Breakfast was included in the price along with free wifi in our case. One of the previous reviewers mentioned thebreakfast. For what the hotel charged, I thought it was reasonable. Guess some people want five star amenities on a $20 budget! All staff were extremely helpful.

Room Tip: Rooms were quiet, air conditioning worked well.
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adie29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed September 3, 2013

It is not in the center..metro station is Llacuna, 5 stops from the center..so it ok enough..next to the hotel is Rambla Poblenou with many bars and restaurants..
But holiday inn express are..basic hotels..do not expect something special..carpets dirty, small roomss for a family,,,too small, staff is ok and they help u a lot..

if i ll stay again?
????

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank basiliogr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review, September 19, 2013
Dear Vasilisyiaps,

Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We would like to apologize for the overall dissatisfaction you had experienced during your stay. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations. Your feedback is of great importance to us and allows us to monitor and improve our service continually.

Again, thank you for the feedback and our apologies for the shortcomings.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Bermuda
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed August 31, 2013

I have been travelling round Europe for work and we have been booked in here for a week. I have so far only spent one night here and its one of the worst I have stayed in.
The wifi is expensive and has poor connection. I have runout of clothes, but they have no laundry service, they cannot let me use an iron because they all are broken and they wont be able to get another for at least two weeks!
The rooms are noisy and there are what look like coffee stains on the furniture.
The breakfast was very limited, the croissants were burnt, the fruit juice tasted like sugared water, the coffee machines were broken and when they got one working the liquid it produced was so unappealing that i couldn't bring myself to drink it.
The restaurant staff look overworked, demotivated and miserable.
On a plus point, I have a bath in the room.
i would have been very upset if I had paid money to stay in this place.

  • Stayed August 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Driveress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
City22, Front Office Manager at Holiday Inn Express, responded to this review, September 4, 2013
Dear Mr. “Driveress”,

Thank you for sharing your comments regarding your experience during your recent stay. It is our goal to consistently provide superior service and accommodations and your comments are very important to us.
I would like to assure you that all your comments are being investigated in order to avoid any similar situations in the future.
Please accept my apologises regarding the lack of irons available. Some new brand standard irons are now avilable for our guests.
As a limited service hotel we do not have an in-house laundry service. Despite of this, our house do offer an external laundry service that can be requested at the Reception.

Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you can give us the opportunity to welcome you back again in an effort to provide you the level of service you expect from a Holiday Inn Express hotel.

Sincerely,

Myriam Sánchez
Guest Service Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Barcelona hotels

Orlando, Florida
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed August 29, 2013

The Holiday Inn was centrally located to La Familia Sagrada and was very close to the metro station. There was lots of eating places 1 block from the hotel along with a convenient store. Very friendly and helpful staff. There was a variety in the breakfast bar choices.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank atenet06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camby, Indiana
Level Contributor
81 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed August 28, 2013

I can't say anything bad about this hotel. Very clean, very spacious. The free breakfast in the morning was excellent, lots to pick from (even better than breakfasts at hotels that you have to pay for). Staff was helpful and gave great recommendations for things to do during the day.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Melissa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express

Property: Holiday Inn Express
Address: C/Pallars 203, 08005 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Poblenou
Amenities:
Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#204 Family Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express 3*
Number of rooms: 186
Official Description (provided by the hotel):
The Holiday Inn Express Barcelona City 22@opened in May 2008.A privileged location within the new architectural project 'Barcelona 22@' with easy access makes the hotel an ideal choice for both business and leisure travellers.The Holiday Inn Express Barcelona City 22@ is located at few minutes away from the Barcelona International Convention Centre (CCIB), Forum Area and the beach of 'Mar Bella'. The Sagrada Familia, the Barceloneta area, Plaza Catalunya, las Ramblas and all the major modernist Gaudi's buildings such as La Pedrera & Casa Batlló are located just at few metro stops away and the Barcelona`s stadium 'Camp Nou' is located 6 km away.Our 186 bedrooms offer a refreshing modern decor, tea & coffee making facilities free of charge, internet access (WIFI in all rooms as well as public areas), flat screen TV with satellite and pay TV available. We offer a delicious complimentary continental buffet breakfast to all our guests!! We are looking forward to welcome you to the 'Hotel Holiday Inn Express Barcelona City 22@'. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Barcelona
Holiday Inn Express Barcelona, Catalonia
Holiday Inn Barcelona

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