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1 - 6 of 458 reviews
Reviewed August 14, 2018

The check in was great regarding service and feeling welcomed. It went a bit downhill after that. The room was quite dark, not as shown in pictures. The breakfast was very poor in comparison with other Tryp hotels. Not very close to the centre so driving to town means more parking costs on top of the extortionate private parking at the hotel.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank jamie k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana_MBR, Guest Experience at Tryp Valladolid Sofia Parquesol Hotel, responded to this reviewResponded August 22, 2018

Dear Jamie K
Do not doubt that we take very seriously all the comments and suggestions we receive from our guests and we work day by day in order to keep improving our hotel and service
We hope see you again in Meliá.
Best Regards
Ana Martín - Guest Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2018

Stayed in the 1 bedroom suite and although the balcony offered very pretty views of the adjoining park, I found the room condition to be quite disappointing. The furniture was really worn out and the kitchenette was not usable since it was not equipped with any kitchenware. The AC worked well until about 2 AM when all of a sudden it stopped working; the room became so hot that we had to open all windows to get some air. When we complained about it, we were told the hotel turned off all AC units in the middle of the night as a "green" measure, which I found to be a very lame excuse to cut costs. If I'm paying for a hotel with AC, it means I want to use it whenever I need it, specially on days where the temperatures are excessively high!!! No wonder the pillows smelled like sweat... yuk!

Date of stay: July 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank NESvia1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana_MBR, Guest Experience at Tryp Valladolid Sofia Parquesol Hotel, responded to this reviewResponded July 18, 2018

Dear NESvia1

We are deeply sorry to read that this time your impression about our hotel was not as pleasant as we wished.

let's improve the air conditioning system .

The entire staff is looking forward to welcome you back again in the near future

We are so sorry again.

Best Regards

Ana Martín - Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2018 via mobile

If you have a chance to visit Valladolid, specially to the center of the city, this hotel might work for you. They have parking lot service and very good breakfast included.
The room was much bigger than I expected even with the cooking facility.

Date of stay: March 2018
Trip type: Traveled on business
Thank dannykim3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana_MBR, Guest Experience at Tryp Valladolid Sofia Parquesol Hotel, responded to this reviewResponded March 21, 2018

Dear dannykim3

Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.

We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to make your stay more comfortable.

Best Regards

Ana Martín González - Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2018

Clean but old aparthotel. Not close to the city center, you need a car or take a taxi. The price for the garage is 11 euros per day, the area seems quite safe so park outside is an option to evaluate.

Date of stay: January 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank danp12018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana_MBR, Guest Experience at Tryp Valladolid Sofia Parquesol Hotel, responded to this reviewResponded January 15, 2018

Dear danp12018

Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement.

We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to make your stay more comfortable

Best Regards

Ana Martín - Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2017 via mobile

It's a simple hotel, the junior suite is great for families! The kitchen is a plus especially if you want to put the kids early to bed. Staff is friendly and breakfast was fine. Downsides: area is a bit noisy in the evening even on the 7th floor and there was no air conditioning in the bedroom only in the living area.

Date of stay: July 2017
Trip type: Traveled with family
Thank cocamilish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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