I emailed this hotel in spanish to be told i had to phone to make a reservation. they don't speak any english, and calling wasn't a great experience as the person i spoke to had no patience for my slow pigeon spanish! i had to say 'mas despacio por favor (slower please) a couple of times' she then wrote my phone number down wrong so the first thing i got on arrival was a telling off for not being contactable by phone to confirm my reservation. i had asked for a double room but got 2 beds pushed together. the rooms were clean and pretty much as represented on the website. our room was actually a bit bigger. none of the exterior photos shown on the website are of the hotel, and the none of the 'vistas' shown are actual views from the rooms. the view will be of the other side of the street or of the courtyard and wall at the back. my main issue was the noise. the hotel is above a bar - i was there on friday night and it was heaving with people spilling out into the street. in fact that whole street was lined with bars and seemed to be the place to go for 16-19 year olds in segovia. we got in around 1.30am and the noise level in our room was intense - we asked to change rooms because of the noise and were met with a shrug and 'its the weekend, we're full'. the noise continued at this level until 5-6am. when we checked out a day early the next morning (after 3 hours sleep) the guy didn't seem at all surprised - i wonder if that happens a lot?! i wouldn't recommend this hotel at the weekend as, although it was clean and the room was ok (paid 65E so didn't expect a whole lot), the noise level was ridiculous (i took some video on my phone which i'll try to upload). we checked into the hotel la casa mudejar for our second night which is on the next street but was blissfully quiet and so well worth the extra 80 euros.
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