Awful dump. Furnished in a very heavy Castilian style, comfortable only if you have a giant pot belly. But it is the service that will truly appall. Several examples: I needed the hotel cart to move my luggage. There is just one. It was being used by a deliveryman and i had to wait ten minutes. Paying guest vs deliveryman? You can see how low guest service is on the list of management priorities. When I got to the room, neither the minibar fridge nor the internet were working. Moved to another room where the fridge was working but the internet failed. I was told a technician would be by soon. More than an hour later, still nobody. When I complained, I was abused by a woman at the desk. I won't go into the particulars of the abuse but I don't think Jews are too welcome in this part of Spain (I have a very Jewish surname). Perhaps it is too demanding, too quarrelsome to expect a service that I thought I had already paid for.What else can I say? The swimming pool was closed. It was one of the supposed attractions of the hotel. Management goes off early and leaves under-trained staff to abuse the guests. There are much nicer hotels in Salamanca, much closer to the city. Why would anyone want to stay in this dump? Unless they get a kick out of being abused?
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