You are taking a risk if you book at this hotel.
I booked a 2 night stay, received confirmation and the full price of the stay was charged to my credit card. That night Eurostars sent me an email saying that they were "fully booked" and could not honor my reservation. Instead of reversing the full cc charge, they returned only 1/4 of the charge, keeping the other 3/4 of the charge as a cancellation fee. They then misrepresented what had occurred to the booking website and refused to reverse the remaining charge.
I checked the website after they refused my booking and found that they were still listing rooms available. I feel that they scammed me in order to charge a cancellation fee even though they were fully booked.
There are many nice hotels in Salamanca, no need to mess with a hotel that is out to scam guests.More
- Free Wifi
- Visit hotel website