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“Great Service”
Review of Room Mate Vega

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Room Mate Vega
Ranked #6 of 70 Hotels in Salamanca
Certificate of Excellence
Grand Junction, Colorado
2 reviews
“Great Service”
Reviewed January 13, 2013

Last May, my husband, his parents and I stayed here last minute. We hadn't booked ahead and apparently it was a busy weekend in Salamanca. Room Mate was the only thing we could find and we weren't disappointed with their accommodations or service. When we woke up in the morning, our car had been towed. (FYI, don't park on the hill in front of the hotel, even if lots of other cars are parked there at night.) A hotel employee offered to drive us to the impound lot immediately, went in with us to talk with the impound lot workers, waited for us to get the car, and let us follow him back to the hotel. He was extremely nice and helpful and I would recommend this hotel because of the great service we received.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VegaDireccion, Manager at Room Mate Vega, responded to this review, February 12, 2013
Dear customer,
Thank you very much for telling us your experience in Room Mate Vega, and thank you very much for telling us what happened with your car!!!!, It si very importat to know, that is not possible to park in the hotel street, because is a pedestrian street. You can park there only while you ask where the parking hotel is.
So, the best think to hear, is that someone in the hotel drive you to take your car!!!! we try to make our customer as a friend house!!!
If you visit Salamanca again, I hope to see you in Room Mate Vega.
Best Regards
Ángela Plaza
Manager
Room Mate Vega
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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971 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
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English first
London, United Kingdom
Level Contributor
3 reviews
Reviewed November 14, 2012

I booked this hotel at the last minute after some other arrangements fell through and I can't compliment the staff enough on how accommodating they were in helping me out. They are really friendly and genuinely engaged in making sure that you enjoy your stay.

The room was really comfortable and the location's great for getting pretty much everywhere in Salamanca. The breakfasts were also very good and started the day off nicely.

The icing on the cake was that this, along with wifi accessible throughout the hotel, were included in what was a very good price. I'll definitely be looking at staying in Room Mate hotels again, whether in Salamanca or elsewhere in Spain. Thanks for a great week!

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CliveG777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VegaDireccion, Manager at Room Mate Vega, responded to this review, November 16, 2012
Dear Customer,
Thank you very much for telling us how was your stay in Room Mate Vega, this is what help us to improve day by day.
Thank you very much for telling about the staff, the wifi, the price, the breakfast!!!!! Everything is very important for us!!!, and what is very important is making you feel very well in your visit to Salamanca.
I´ll hope to see you soon in our hotel again.
Best regards.
Angela Plaza
Manager
Room Mate Vega.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 28, 2012

great location near the market and the plaza mayor. Very helpful staff. Lovely croissants for breakfast. Salamanca is a lively town which is a plus and yes there is noise at night but having the A/C drowned out most of it.

Room Tip: there are a couple of interior rooms (overlooking the courtyard) is you need guaranteed quiet
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saco57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VegaDireccion, Manager at Room Mate Vega, responded to this review, November 8, 2012
Dear customer,
Thank you very much for your comments in TripAdvisor website. Thank you very much for tell us about the breakfast. What is very important to know about the breakfast, is that for 6,95 Euros, you can have it until 12:00 hrs.
We try to make the customer fell as a friend´s home.
We want to make the customer fell good, telling all of you where you have to go to visit the city, where you have to go for shopping, for have lunch, etc... That´s the reason of the people think that the staff is very helpfull.
Thank you very much again, and we hope to see you again.
Best Regards
Angela Plaza
Manager
Room Mate Vega.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middleburg, Virginia
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 27, 2012

We enjoyed our stay as the staff was very nice and well trained.The parking was convient
and breakfast very good. The hotel location is wonderful.You can walk to everything in a few minutes .We had an executive room (213) which fronted on the street.
At night ,all night we were kept awake by people singing and yelling in the street.
This is a major problem for this room I don't know about the other rooms.

Room Tip: Don't get a room on the front of the hotel if you plan on sleeping.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveler20482048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VegaDireccion, Manager at Room Mate Vega, responded to this review, November 8, 2012
Dear Customer,
Thank you very much for telling us your experience in Room Mate Vega in TripAdvisor webpage.
It´s very nice to hear from our customer that the staf are good for you!!! I´m going to congratulate them for this comment.
I´m so sorry for the noise. We are a university city, and between september, and in the begining of october, the students go out all the time with the new students to enjoy, but is not always the same.
If you come back to visit us, you can ask for an other room and you can try if you sleep better.
Thank you very much again, and I hope to see you soon!!!
Best regards.
Angela Plaza
Manager
Room Mate Vega.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 17, 2012 via mobile

We stayed here in August and had a wonderful stay. The rooms are immaculate, the staff is very friendly and the location is great, in the heart of Salamanca. Be on the lookout for the breakfast, which is abundant. Definitely worth a visit...

Stayed August 2012, traveled with family
Helpful?
Thank vpope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VegaDireccion, Manager at Room Mate Vega, responded to this review, October 25, 2012
Dear Customer,
Thank you very much for your comments in TripAdvisor about Room Mate Vega. Your opinion is very important for us.
Your opinion about our staff is amazing!!!, Thank you very much for that. I´m going to show them this comment, because is what we need to make our work better every day.
Please, if you come againg, tell us.
I hope to see you soon again!!!
Best regards,
Angela Plaza
Manager
Room Mate Vega.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
67 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed October 16, 2012

As there were no 4 star Accor hotels in the city we decided to give it a try to Room Mate Vega. What a lovely surprise. It was really amazing. One of the best experiences we ve had so far. It is very convinient, one block away from the Plaza Mayor, the very centre of the city. The hotel itself is lovely. Modern, beautiful, free wifi, breakfast...as George Clooney says in the famous advert, what else?
I would definetely recommend this hotel to anyone. It is a must in this city. And what about the staff? Always helpful, smiling, caring about the guests. Especially Maria, the most helpful, caring and dedicated member of staff in the world!! 10/10.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jabulani2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VegaDireccion, Manager at Room Mate Vega, responded to this review, October 25, 2012
Dear customer,
Thak you very much for your fantastic comment in TripAdvisor. Thank you for telling everyone about the things we want to achieve:
- All Room Mate Hotels are in the very city center of the cities.
- We want to be modern and beautiful
- We think that the free wifi is very important in our days
- We want the breakfast until 12:00 hrs.
And of course, thank you very much for telling us about María the fantastic words you say!!! I´m with you, she is fantastic and very helpfull!!!, all of them are fantastic in our team!!!!
I hope to see you soon in our hotel. Don´t forget to e-mail us if you decide to come again!!!
Best regards
Ángela Plaza
Manager
Room Mate Vega.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Invercargil, New Zealand
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed October 12, 2012

This hotel is well located right near to the Plaza Mayor (although the annual festival was on when we stayed so the festivities were loud in our room). The room was spacious, the staff were friendly and helpful and the breakfast was good. what more do you want?

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brettsue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VegaDireccion, Manager at Room Mate Vega, responded to this review, October 25, 2012
Dear Customer,
Thank you very much for your comment here in TripAdvisor. It is very important for us to know how our customer feel in Room Mate Vega.
As you know, all Room Mate Hotels are in the cities centre, so, in our annual festival there is a lot of people having a good time around Vega.
I hope that you will have the oportunity of cooming soon in other mounth of the year. I´m sure you will see the difference between september and other mounth of the year.
I hope to see you soon!!!!
Thank you very much!!!
Best Regards
Angela Plaza
Manager
Room Mate Vega.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Room Mate Vega

Property: Room Mate Vega
Address: Plaza Mercado 16, 37001 Salamanca, Spain
Phone Number:
Location: Spain > Castile and Leon > Province of Salamanca > Salamanca
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in Salamanca
#6 Family Hotel in Salamanca
#11 Romantic Hotel in Salamanca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Room Mate Vega 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Room Mate Vega Salamanca
Room Mate Vega Hotel Salamanca

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