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“We had something a little different”

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Hotel Rice Palacio de los Blasones
Ranked #7 of 50 Hotels in Burgos
Reviewed August 15, 2013

Having read the reviews of this hotel, it appears that we had something a little different. We booked a duplex suite. What on earth is that, you ask? Sounds like printing out your office paperwork on both sides of the paper.

Well it was the last night of our holiday and we were now belting back from Portugal to Andorra. This was just half way and I thought we could push out the boat a bit. The truth is that it was much the same price as most of the other hotels we stayed in.

The duplex suite is so called because it is on two levels. You go in the door and there is a nice little sitting room with a big screen TV and comfy seating for four. Also a nice desk to pop your laptop on - which I did.

Then there is a staircase - a bit like climbing up to the attic but in fact it leads to a small but nevertheless stylish bedroom and bathroom and, yes, another TV and desk for your laptop. Spoiled for choice we were!

The room was comfortable but the air conditioning was unfortunately next to useless. Luckily the weather was cooling and we were able to have the window wide open over night. And there was a point - because of the location which I shall comment on below, there was absolutely no noice whatsoever. No dustbin carts calling around at 5 am; no people shouting etc etc.

The bed was very comfortable too with a good firm mattress which I believe is so important but there were no frills in this room like fruit or water.

Staff - the reception staff were very good and friendly.

Breakfast - well I think there is an endemic problem here. There was one waiter on duty and he was clearly not only over-worked but not really very attentive at all. Getting the hot water for our morning tea was not easy and I felt that the "welcome" to the dining room basically was non existent, as others must also have felt. We were "bunged" into a side dining room where attention was even less. The food was average, as one would expect and there was scrambled eggs and bacon but the bacon was not well cooked at all. I personally look forward to breakfast in hotels as I believe this is their chance to shine. Some do, some don't and this one didn't.

Parking - very good but a whopping €14 to park your car in the garage. Terrible really as I believe charging your guests to park their car when they are coming to stay with you is just profiteering. I suspect if you knew your onions you could have parked in the pedestrian street outside - but they weren't going to tell you that, were they? Lots of vehicles were parked there...

Location - what nightmare! The first problem was that there is another hotel with apparently the same address and it is a kilometre or two away. Having concluded with the receptionist that I had the wrong hotel, her directions were far from accurate to get to the right one. But what really throws you is the fact that no GPS seems to have the right address and in fact you have to negotiate a pedestrian area to which access is restricted before you can get near the hotel.

Is it beyond the wit of man to put these details on the internet because we spent the best part of an hour driving around the cathedral area searching for this hotel? Ironically at times we were no more than 300 metres away but it might as well have been 10 km for all that.

Certainly we seemed to be in the middle of the city's activity - loads of bars and people. We went out looking forward to a nice mealbut ended up in a local bar and restaurant and unfortunatelly this proved to be a real mistake. Easy come, easy go. I shall even try and do a review and in any case the establishment in question is not listed. Just take care when you are looking for a place to eat - and we could not eat in the hotel because the restaurant was closed - again something they do not tell you when you are about to book. Bad news that.

Would I stay there again? Ambivalent I suppose so that probaly means I would try somewhere else next time

Room Tip: Try the duplex suite if you want something a little different!
  • Stayed: August 2013, traveled as a couple
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1  Thank aliasclint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 - 60 of 473 reviews

Reviewed July 26, 2013

There is only one negative and that is the hotel is an absolute nightmare to find. I know it sounds daft with all the Sat Nav and smart phone hep available but this lovely old hotel is right in the middle of a pedestrianised area!

On your map/Sat Nav/ smart phone look for Calle Concordia. Drive over the pavement and keep the statue of the "Bull" to your left. Drive up to the automatic pillar in the middle of the road and on your left you will see an intercomm. Push the button and tell tthe operator you have a reservation.

Once you you are here there is underground parking.

The hotel is everything you would expect of a four star. It is within easy strolling distance of all the sights, cafes and bars. Staff are friendly and efficient.

We had a juniour suite which had two good size rooms that were tastefully decorated.

  • Stayed: July 2013, traveled as a couple
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1  Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2013

We recently spent two nights here. The hotel is so difficult to find that we eventually had to call to get directions despite our SatNav. Our junior suite was OK and the bed was comfortable and had two rooms but because it was in the eaves of the building, there was hardly any light from the ceiling windows. The hotel was originally a palace and the ground floor area and restaurant have been beautifully converted. It is a short walk to the centre of Burgos and the cathedral so the location is excellent. The breakfast buffet was good but, although it is supposed to be served from 7am, we had to wait nearly a half hour on the second morning which was frustrating as we wanted to leave early.

  • Stayed: May 2013, traveled as a couple
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Thank vschlatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013

We stated in Palacio de los Blasones in Burgos in Spain as our starting point this year on Camino de Santiago. We were planning to send some equipment in advance of our stay and hotel staff was very helpful organising that and meeting our requirements.
On arrival we were warmly greeted and ushered to our spacious and comfortable room, or more like an apartment! Ahead of a long day of walking we thought we will wait till 7 next morning for breakfast not to start on empty stomach. Unfortunately we deeply regretted our decision. On entering the beautiful restaurant no one acknowledged us and member of staff who noticed our arrival went to the kitchen closing the door behind him. We were waiting for ever to get the coffees and buffet was still almost empty. I know that 7am is early and not everyone is rushing to eat at that time but if the hotel management claims that that is the opening hour for breakfast then staff members shouldn't be surprise or offended to see the guests.

  • Stayed: May 2013
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Thank iwonab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2013 via mobile

The low point about this hotel is not actually the hotel, but the streets outside. Stayed on a Friday and there was a football match. Streets are full of loud and aggressive teenagers anyway but if there is a match, the street outside the hotel turned into a battle field making it impossible to sleep before 3am. Bottles smashed and screaming. The rooms are boring and standard. Beds very nice but no pressure in the shower. Breakfast very standard.

  • Stayed: May 2013
    • Value
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Thank Fredrik Valdema... H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 days ago
Google Translation

Room Tip: Con familia, las habitaciones triples/cuadruples que son dos en formato duplex.
  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Service
Thank Carlos d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 days ago via mobile
Google Translation

Stayed: September 2017, traveled with family
Thank Pac0yana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rice Palacio de los Blasones

Address: Calle Fernan Gonzalez 6-10, 09003 Burgos, Spain
Location: Spain > Castile and Leon > Province of Burgos > Burgos
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #7 of 50 Hotels in Burgos
Price Range: $64 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Rice Palacio de los Blasones 4*
Number of rooms: 64
Official Description (provided by the hotel):
In the old town of Burgos you can find an emblematic building that was a mansion and palace of the noble families Rodriguez de Salamanca and Gil Delgado, counts of Berberana. We are talking about Hotel Rice Palacio de los Blasones, a charming 4-star hotel that has been magnificently renovated and which now conjugates modernity and comfort in an establishment that is worthy of its category, preserving the elegance of a palace of its time. Located 150 yards from the cathedral and in the middle of the Way of St. James, also close to the Forum Evolucion Congress Centre and the Evolution Museum, the hotel is surrounded by an area filled with tapas bars, next to the main shopping street in Burgos. All the hotel rooms are Junior Suites and have two floors, large and perfect to relax and work. Also, Hotel Rice Palacio de los Blasones has a large gastronomic offer at its restaurant, La Finca, which has magnificent rooms to host all kinds of events. ... more   less 
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