Having read the reviews of this hotel, it appears that we had something a little different. We booked a duplex suite. What on earth is that, you ask? Sounds like printing out your office paperwork on both sides of the paper.
Well it was the last night of our holiday and we were now belting back from Portugal to Andorra. This was just half way and I thought we could push out the boat a bit. The truth is that it was much the same price as most of the other hotels we stayed in.
The duplex suite is so called because it is on two levels. You go in the door and there is a nice little sitting room with a big screen TV and comfy seating for four. Also a nice desk to pop your laptop on - which I did.
Then there is a staircase - a bit like climbing up to the attic but in fact it leads to a small but nevertheless stylish bedroom and bathroom and, yes, another TV and desk for your laptop. Spoiled for choice we were!
The room was comfortable but the air conditioning was unfortunately next to useless. Luckily the weather was cooling and we were able to have the window wide open over night. And there was a point - because of the location which I shall comment on below, there was absolutely no noice whatsoever. No dustbin carts calling around at 5 am; no people shouting etc etc.
The bed was very comfortable too with a good firm mattress which I believe is so important but there were no frills in this room like fruit or water.
Staff - the reception staff were very good and friendly.
Breakfast - well I think there is an endemic problem here. There was one waiter on duty and he was clearly not only over-worked but not really very attentive at all. Getting the hot water for our morning tea was not easy and I felt that the "welcome" to the dining room basically was non existent, as others must also have felt. We were "bunged" into a side dining room where attention was even less. The food was average, as one would expect and there was scrambled eggs and bacon but the bacon was not well cooked at all. I personally look forward to breakfast in hotels as I believe this is their chance to shine. Some do, some don't and this one didn't.
Parking - very good but a whopping €14 to park your car in the garage. Terrible really as I believe charging your guests to park their car when they are coming to stay with you is just profiteering. I suspect if you knew your onions you could have parked in the pedestrian street outside - but they weren't going to tell you that, were they? Lots of vehicles were parked there...
Location - what nightmare! The first problem was that there is another hotel with apparently the same address and it is a kilometre or two away. Having concluded with the receptionist that I had the wrong hotel, her directions were far from accurate to get to the right one. But what really throws you is the fact that no GPS seems to have the right address and in fact you have to negotiate a pedestrian area to which access is restricted before you can get near the hotel.
Is it beyond the wit of man to put these details on the internet because we spent the best part of an hour driving around the cathedral area searching for this hotel? Ironically at times we were no more than 300 metres away but it might as well have been 10 km for all that.
Certainly we seemed to be in the middle of the city's activity - loads of bars and people. We went out looking forward to a nice mealbut ended up in a local bar and restaurant and unfortunatelly this proved to be a real mistake. Easy come, easy go. I shall even try and do a review and in any case the establishment in question is not listed. Just take care when you are looking for a place to eat - and we could not eat in the hotel because the restaurant was closed - again something they do not tell you when you are about to book. Bad news that.
Would I stay there again? Ambivalent I suppose so that probaly means I would try somewhere else next time
- Official Description (provided by the hotel):
- In the old town of Burgos you can find an emblematic building that was a mansion and palace of the noble families Rodriguez de Salamanca and Gil Delgado, counts of Berberana. We are talking about Hotel Rice Palacio de los Blasones, a charming 4-star hotel that has been magnificently renovated and which now conjugates modernity and comfort in an establishment that is worthy of its category, preserving the elegance of a palace of its time. Located 150 yards from the cathedral and in the middle of the Way of St. James, also close to the Forum Evolucion Congress Centre and the Evolution Museum, the hotel is surrounded by an area filled with tapas bars, next to the main shopping street in Burgos. All the hotel rooms are Junior Suites and have two floors, large and perfect to relax and work. Also, Hotel Rice Palacio de los Blasones has a large gastronomic offer at its restaurant, La Finca, which has magnificent rooms to host all kinds of events. ... more less
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