Comfortable, modern with amazing view of the bridge into the main gate of the old town. €60 double room with breakfast. Very friendly staff. Free wifi and small netbook in the room. Basic enough breakfast. Bed was very comfortable!More
Comfortable, modern with amazing view of the bridge into the main gate of the old town. €60 double room with breakfast. Very friendly staff. Free wifi and small netbook in the room. Basic enough breakfast. Bed was very comfortable!MoreShow less
Le agradecemos sus buenos comentarios y nos alegramos de que disfrutará de nuestra oferta de primavera... Tomamos nota del tema del desayuno y trataremos que no solo sea suficiente.
La verdad es que la ubicación no puede ser mejor, justo de frente a la Catedral con unas instalaciones de gran confort y calidad y unas vistas increibles, en tres palabras: perfecto para alojarse.
Esperamos volver a verle muy pronto.
Our room was very modern, the bath area was designed as a glass box within the bedroom.
It had a mini laptop you could use.
Most of the bedrooms had a Juliette balcony over looking the attractive view towards the cathedral.
The name of the hotel is high on the roof which you do nt see as you drive along.
The parking was in the public underground parking around he corner and cost 13. 55 a day.
The helpful girl on reception was friendly but we felt very busy as she also had to run the cafe area next to the reception.
Also we were late booking in as our room was still being cleaned at 3 pm so we had to leave our cases and return later.
The bedside light was broken and a nearby light switch did not work.
Perhaps the hotel does not employ enough staff or is trying to cut costs?
Our lunch in the cafe was fine and the coffees came with orange juice and a Biscuit .
Our evening meal was good in the downstairs restaurant but it was a small area that lacked any atmosphere.
Our breakfast the next morning was also downstairs and was a very basic continental.
Recommended for the view, location and for a modern room.
Muchas gracias por sus comentarios que sin duda nos hacen ver lo que a veces no somos conscientes desde Dirección y por tanto nos ayudan a mejorar.
Le comentaré que el cartel de ubicación del hotel no nos permiten ponerlo de otra forma, ya que estamos en el casco antiguo y patrimonio y el ayuntamiento nos impiden ponerlo más visible.
Habitualmente hay dos personas atendiendo, una en Cafetería y otra en recepción, supongo que en desayunos necesitaría un apoyo extra y por eso estaba más apurada la persona que amablemente les atendío.
Y con respecto a lo de las habitaciones a las 3 de la tarde, le puedo asegurar que normalemnte la gente los fines de semana no sale antes de las 12.30 hrs de la habitacion y los que entrar al hotel suelen venir temprano, por tanto es dificil que en unas dos horas tengamos todas las habitaciones al nivel de limpieza que nos gusta ofrecer a nuestros clientes, disculpe las molestias no obstante, pero normalmente a las 3.30-4 de las tarde estan siempre terminadas.
Tomamos nota de todas sus sugerencias para mejorar.
I stayed one night at Hotel Via Gotica in March 2013. I arrived with the night train from Lisboa, and therefore checked in at around 07 in the morning. Due to an early departure the next morning, I asked if it was possible to have my complimentary breakfast one day earlier. I was told that the buffet breakfast was not open, but that I could choose whatever I wanted from the cafetería that the hotel has in the same building. A perfect solution for me, and a good breakfast (I loved that they served coffee from bigger cups here). By the time I finished eating, a room had been made available.
My room was on the second floor, with great views of the cathedral. Unfortunately, the room smelled of cigarette smoke – either the guests that were here before me smoked in the room, or it came from the ventilation system (I think the latter). The room reeked, and I did not want to open the windows too much either, since it was only 4 degrees outside. Knowing that there were no other available rooms, I did not complain. Apart from this, the room was clean, nicely decorated (with a great “lake” wallpaper over the bed) and stylish. Although the room was kind of smallish, it worked out perfectly for me.
The hotel is located only five minutes’ walk from the cathedral, and less than three minutes’ walk from the bus station. In the building next to the bus station, there is a fairly big Élarbol, if you fancy stocking up or eating a quiet lunch in your room. I took a taxi from the train station for 9 euros.
The hotel offers a great location and modern rooms to a fair price, and I would definitely stay here again.
Muchas gracias por sus comentarios y sugerencias.
Indicarle que como en su caso hubo que darle la habitacion temprano no se pudo poner el ozonificador que hubiera evitado ese olor tan desagradable, pero si nos lo hubiera indicado se le habríamos puesto al salir a ver la ciudad.
Me alegra que su estancia fuera de su agrado, esperamos poder contar con su visita de nuevo.
Y solo un comentario: esta prohibido en todos los hoteles introducir alimentos del exterior para tomarlos en la habitación, se lo comento por si lo desconocía.
Esperamos poder volver a verle muy pronto.
Stayed here for one night on our way to Bilbao to catch the ferry and was just perfect for us. Our room overlooked the river and the illuminated Burgos Cathedral. The room was not enormous, but had just everything you could want, a very comfortable bed, excellent very modern bathroom with frosted glass panels and a good sized bath with shower. The Hotel has a small cafe and the very helpful girl who checked us in, also ran the cafe. We had booked to have breakfast, which is served in a basement dining room, but in hindsight, I think we would have preferred to have a croissant and coffee in the cafe (coffee is served with a small glass of orange juice and a small pastry). The Hotel does not have a car park, but the public Cathedral car park is just across the road and costs just over 13 euros for 24 hours. All in all, excellently placed for Burgos city centre and would use again when in the area and not expensive.
Muchas gracias por sus comentarios positivos, hemos tomado nota de sus comentarios sobre el desayuno y la sala para mejorar en todo lo que podamos. Para la Dirección y la propiedad de este hotel el bienestar y la opinión de sus clientes se tiene muy presente y son considerados en las reuniones de calidad para mejorar cada día y que se sientan como en su casa.
Esperamos verle de nuevo en nuestro hotel.
This hotel has a fabulous location, on the river, facing the gateway into the old town. The hotel itself had a small reception area with a small cafe/bar to the side. Our room was small but very clean and comfortable, with an amazing view of the bridge and gateway. Burgos is a very beautiful picturesque town that you should visit at least once in your lifetime, I think I'll do it twice, and when I do go back I'll stay at Hotel Via Gotica again.
Muchas gracias por sus comentarios positivos, la verdad es que entre las características que más destacan en este hotel es la ubicación, la limpieza, el trato y las vistas... fundamentales todas ellas para garantizar el éxito de un establecimiento.
Y tiene usted toda la razón Burgos sin duda es una gran desconocida, una bella ciudad con grandes monumentos y gastronomía que descubrir, una ciudad que sin duda merece la pena hacer una parada y que mejor que en Hotel Vía Gotica con una de las mejores vistas a la ciudad y que además según el prestigioso periodico New York Times, es perfecto para alojarse.
Espero volver a verle de nuevo.
Hotel has things money can buy without a soul. Has laptop with Internet access with a code. same code is meant to be used with your wifi as well but it can not work on two places!.
Strange that the air conditioner did not automaticaally work when I went into room and only worked when I went down to reception to ask for it to be activated. Like disabled access toilet downstairs. Extra blankets would have been nice. Central location, but rather noisy.