The hotel is located near all major sites in old city.
The environment in the hotel is peaceful and quiet
-The hotel seems quite old.
-The room is quite small with very small window.
-The service is really bad (although we got a welcome note from the manager promising excellent service) for example:
The receptionist is also the bell boy so no one helped us with the luggage when we entered the hotel - strange for 5 star hotel...
Then after we entered we got our luggage about 6 hours later!
The staff was very unfriendly and unwilling to help - very strange for 5 star hotel.
Another example: We ate breakfast at 16 Euro and some of the food was finished and when I asked for a tomato they said they don't have any....
Parking - costs 16 Euro in a nearby (1 min. walk) public parking lot.
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- Also Known As:
- Palacio Eugenia De Montijo Hotel