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All reviewsold townjewish quarterquiet locationnice hotelel greco museumnarrow streetstagus riverunderground parkingquiet at nightwooden shuttersstayed two nightsbreakfast roomenjoyed our stayreception staffon footper nightboutique hotel
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Reviewed September 10, 2017

Hotel with all amenities for a 3 star hotel. The rooms are large and functional.
The Wifi works very well.
There is a garage that always gives way. The hotel is not very big and is at the base of the old town.
The negative is the breakfast as it is very weak.

  • Stayed: August 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Vitor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lola Sanchez C, Director General at Casona de la Reyna, responded to this reviewResponded September 13, 2017

Dear customer,
Thank you for your review. Your comments are very important for us because they help us to improve our services. We hope you consider visiting us if you come back to Toledo in the future.
Best regards. Lola Sanchez.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2017

The hotel is clean and the staff are very friendly and helpful. It's also a decent price in comparison to some other hotels. It's downhill from almost everything so there is a bit of a tough walk if you want to explore the city.

Stayed: August 2017, traveled as a couple
Review collected in partnership with this hotel
Thank michellegillespie56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lola Sanchez C, Director General at Casona de la Reyna, responded to this reviewResponded September 10, 2017

Dear Michelle,
Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo. Yours faithfully. Lola Sanchez. Manager Hotel Casona de la Reyna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2017

Reception staff helpful. Hotel located just outside the Jewish quarter - you can walk everywhere from here. Handy if you can find parking on the street otherwise underground parking at hotel - €12 per night. Bed was large and room clean with lift to first floor.
Avoid breakfast - coffee is horrendous and person in charge very grumpy. If you work with the public I recommend that you don´t spend the morning sighing and complaining under your breath - some foreigners understand Spanish very well!!

Room Tip: Avoid breakfast.
  • Stayed: August 2017, traveled with family
    • Value
    • Cleanliness
    • Service
Thank DanielAlhambra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lola Sanchez C, Director General at Casona de la Reyna, responded to this reviewResponded August 14, 2017

Dear Daniel,
Thank you for your review. Your comments are very important for us because they help us to improve our services. We hope you consider visiting us if you come back to Toledo in the future.
Best regards. Lola Sanchez. Manager Hotel Casona de la Reyna.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2017 via mobile

Don't let the rather dull exterior put you off, this is a lovely little Hotel. Finished very nice inside with a very nice feel about it. Rooms were spacious and clean. Staff were very nice and friendly. Overlooking the river it's on the quiet side of town and about a 15 minute walk into the main town square. Short walk up the hill to an excellent restaurant. Secure underground parking was a benefit to us. Toledo itself is a beautiful town to explore and we will definitely return in the future.

Stayed: June 2017, traveled with friends
Thank be123ett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lola Sanchez C, Director General at Casona de la Reyna, responded to this reviewResponded June 4, 2017

Dear customer,
Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo. Yours faithfully.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2017

A friendly and comfortable hotel. English spoken at reception which was useful. We had a lovely room at the front of the hotel overlooking the river. Clean and air conditioned with plenty of room and a comfortable bed. Parking underground was good until we came to leave when the car park was full and cars were not well spaced. Oh dear, it took many manoeuvres to find we couldn't get out unless we reversed all the way out onto the street.
Breakfast is ok..self service cereal, fruit, rolls, cakes, cheese and ham, coffee, tea and fruit juice.
As it's is on the riverside everywhere else is uphill but this is Toledo ! It's built on a hill ! The hotel is well placed to explore the lovely streets on foot. Beware the narrow ones that allow local traffic. You have to jump into doorways!
All in all, a great couple of days in a lovely hotel in a fabulous ancient town.

Stayed: May 2017, traveled as a couple
1  Thank 5412annieC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lola Sanchez C, Director General at Casona de la Reyna, responded to this reviewResponded May 29, 2017

Dear customer,
Thank you for choosing our hotel and for taking a few minutes to appreciate it. We are glad to know you enjoyed your stay. We would love to welcome you again if you return to Toledo.
Yours faithfully. Lola Sanchez.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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