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paul h
Sao Bartolomeu de Messines, Portugal

Querky and difficult to get to by car

5.0 of 5 bubblesReviewed Jul 16, 2019
This hotel is tricky to get to by car due the fact that you have to navigate the streets of the old town if your car is low to the ground you may well not get in the underground car park as the angle of entry is very steep. It was well worth the effort, we spent a lovely afternoon exploring the old town followed by a lovely evening on the roof terrace of the hotel with a bottle of wine listening to a orchestra playing in the square below whilst watching the sun set over the town. the rooms were comfortable and the breakfast adequate.
Date of stay: August 2018
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hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this review
Responded Jul 18, 2019
Dear Customer,
Thank you for sharing your experience on tripadvisor, it is very important for us and future customers. We are glad you had a good stay at our Santa Isabel de Toledo hotel. Enjoying the beautiful evening on our terrace with very good views. On your next visit you can book either on our website or by phone and we will give you free continental breakfast with freshly squeezed orange juice every day of your stay. Thank you very much for your attention. We hope to see you very soon. Sincerely, Lourdes Menchero
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,490)
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75 - 80 of 1,490 reviews
Reviewed July 11, 2019

Spent two nights at the beginning our visit to Spain. The room was quite comfortable, but small. The low, dark ceiling made the room seem even smaller. The staff was very helpful with parking the car and with the baggage. The hotel is very convenient to the Cathedral and the center of town, and is just a 5 or 10 minute walk to most any of the major attractions in town. Well worth the price. If you are driving, be sure to have a small car as the streets to and from the hotel are quite narrow in spots. It is also helpful to let the hotel know ahead of time about needing a parking space.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank wwhughesjr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded July 12, 2019

Dear Customer,
Thank you very much for your kind comment. We are glad you enjoyed your stay at our hotel Santa Isabel. Thanks for your attention. On your next visit you can book by phone or on our website and we will give you free continental breakfast, with freshly squeezed orange juice for two people every day of your stay. Toledo is a medieval city for this reason its streets are narrow, even the hotel can be reached by driving large cars, as the delivery trucks arrive. If you are interested in the garage you have to call the hotel by phone on the day of arrival before 10:00 am and, subject to availability, we can reserve a parking space, with the convenience of being able to park in the same hotel. We wish to see you again very soon. Sincerely, Lourdes Menchero

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed June 23, 2019 via mobile

We had two nights here during a short break to Toledo in Spain.
A gorgeous historical hotel with amazing views of the city.
My only suggestions would be to offer a little more variation on the breakfast available. And also an English t.v station for viewing.
Other than this, you have a beautiful establishment

Date of stay: May 2019
Trip type: Traveled as a couple
Thank steveharrisonknight
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded June 25, 2019

Dear Customer,
Thank you for telling us about your experience at our Santa Isabel hotel. We are glad that you enjoyed your stay and especially this marvelous city like Toledo. We take into account your suggestion, on your next visit you can book by phone or on our website and we will give you free continental breakfast for two people, with freshly squeezed orange juice, every day of your stay. We have TV channels in other languages, you only had to have said at the time if you could not locate it. Thanks for your attention. We wish to see you again very soon. Sincerely, Lourdes M

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Reviewed June 12, 2019

This place was fantastic and very accommodating. The staff was knowledgeable and helpful. We had breakfast which was delicious. We were in Spain for 15 days and this place had the best bathroom. It was very clean and spacious as well as the rest of the room. I would definitely stay here again.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank sioux20
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded June 14, 2019

Dear Customer,
Thank you very much for your detailed and attentive comment. We are very proud of the good assessment you have given us regarding your stay at our Santa Isabel hotel. Opinions like his make us happy the day and give us more strength to keep working. We are happy to reburb you again whenever you want to return to Toledo, a city that will always follow you in love. See you soon! Sincerely, Lourdes Menchero

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Reviewed April 18, 2019 via mobile

Hotel was perfectly positioned for walking to all the sites in Toledo.
Semana santa events went right past the front door!
The view from the room was stunning and again from the roof top terrace.
Staff were all friendly and helpful, lovely breakfast included.
Would definitely stay here again.

Date of stay: April 2019
Trip type: Traveled as a couple
Thank Kalimotxo3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded April 18, 2019

Dear Customer,
Thank you for your time ... We are very happy that you enjoyed the processions of Holy Week through our hotel Santa Isabel. Also that you would like the room with a view chosen in your reservation. Thank you for evaluating our work and for recommending future clients, it is very important for us. We would like to see you very soon. Sincerely, Lourdes Menchero

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Reviewed April 6, 2019 via mobile

First: great value! The hotel was beautifully decorated and clean. The shower was great! The reception desk were very friendly and fun! The breakfast was good; love the fresh squeezed orange juice. Don’t miss the terrace!

Date of stay: March 2019
Trip type: Traveled solo
1  Thank Siggie2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hotelsantaisabel90, Propietario at Hotel Santa Isabel, responded to this reviewResponded April 8, 2019

Dear Customer,
Thank you very much for taking a few minutes of your time to comment on your stay at Hotel Santa Isabel in Toledo. We are very proud of the good assessment you have given us and above all that you will enjoy your stay. Opinions like yours make our day and help keep improving. We wait for you very soon. Sincerely, Lourdes M

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