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“Pleasant Staff (esp. dealing with issues) and Centrally located”

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Silken Coliseum Hotel
Ranked #9 of 32 Hotels in Santander
Reviewed June 17, 2012

Overall, we enjoyed our stay in the Silken Coliseum. It was unfortunate that our bathroom ceiling in the first room leaked but the staff were incredibly professional in dealing with this, and put our minds at rest, and ourselves into a much nicer suite as a result.

Bathroom issue - Unfortunately whilst we were there the bathroom of our first room was leaking from the ceiling which meant that we had to change rooms. The hotel was fully booked so this didn't happen until the following day however, the staff were incredibly professional about the situation and had someone come up to wipe the bathroom floor as the leak began to stop. Later when we came back that night, they had left a tray of chocolates and fruit on our bed. The next day they transferred all of our belongings (including items which we'd stored in the fridge) to the new room whilst we were out. The new room was in fact a suite which had ample space as the bedroom was both much bigger and we actually had a separate room with a sofa and chairs.

Room 1 - not very spacious i.e. did not have additional room for an extra chair which meant we were always sitting on the bed to do things, however it was clean and the bed was comfortable

Room 2 - like room 1 but just much bigger

Wifi - whilst this was free (and therefore I shouldn't complain too much) it was quite slow

Location - brilliantly placed within the town to be able to walk to the harbour area in 5minutes, loads of restaurants, shops and bars all around. Also, only about 5minutes away from the main bus station, although there were no actual signs and the square where the hotel is isn't marked out on maps very well so on our first day we took a bit longer. Also, there is a supermarket just around the corner which came in handy.

  • Stayed: June 2012, traveled as a couple
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2  Thank Kashym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 - 113 of 643 reviews

Reviewed June 12, 2012

We stayed at this hotel for 4 nights in early May 2012
Location - 8/10
A town centre hotel close to shops, waterfront, cathedral and large public squares. About 30 minutes walk to the beaches and main park.
Public areas - 6/10
Being in the centre of town there is no pool or garden area. There is a modern restaurant and a separate bar off the main reception area which has some seating in it. As you would expect in this type of hotel there is no entertainment.
Rooms - 7/10
Reasonable size with arm chair, desk and comfy double bed, all clean and modern. Free Wi-Fi.
Bathroom - 7/10
Reasonable size with shower over bath and plenty of decent towels
Food - 8/10
We only had breakfast; there was a wide variety of food and enough to keep us going until evening
Staff - 8/10
All very helpful and friendly but one or two did not speak English that well
Value for money - 9/10
We paid £64/night. This type of hotel in London would cost 3 times as much
The city - 8/10
Santander offers lots of variety, a city break with shops and grand architecture, a waterfront with a marina, a beautiful public park on the coastal headland and best of all beautifully clean massive beaches on the north side of the city

Room Tip: Ideal for a city break. If you want a beach holiday chose a hotel nearer the beaaches on the norther...
  • Stayed: May 2012, traveled as a couple
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1  Thank Earwigo321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2012

Stayed here for the second time and found it to be a very good and modern hotel. The breakfast was better than most hotels we have ever stayed in before with a wide selection to choose from. The rooms were medium to large in size and were spotlessly clean.

  • Stayed: May 2012, traveled as a couple
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1  Thank Mullin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2012

My friends live in Santander and we went to visit them a few days ago. They mentioned a few hotels nearby and we picked the Silken Coliseum after checking them out on Tripadvisor.
Santander is not a very big town- about 200,000 people but its spread out between the mountains and the sea. Its very close to all the main sights and the shopping areas. We had fairly bad weather so we found the location was ideal for sight-seeing and shopping as well as finding places to eat and drink.
The beaches in Santander are lovely too- we ventured down by the beach near Sardegna- and if the beaches are the main allure for you in Santander, it would be better to stay down here. There is a Silken Hotel down this way too.
I personally prefer to stay near the nightlife as its always easy to get out and about during the day but I like to be walking distance to wherever I am staying after a night out.
Check-in was simple and quick. The room itsself was spacious and clean as was the bathroom. We did find the room to be quite warm during the night so we put the aircon on for the following two nights and that seemed to sort that problem out.
The beds are very comfortable and we both slept well. The shower pressure was great too. We didnt notice any noise problems at all from outside.

All the staff were friendly and helpful. We couldnt get the free wifi to work though. We didnt ask for help but rather let it go.

We had a drink in the cafe in the lobby but always went for breakfast nearby. We found Botanico next door good although children under 18 are not served as they have poker machines out back- an unusual Spanish practice. It was only €1.80 for a coffee and croissant. You could choose to stand at the counter as many do or sit at an empty table and be served as we were. This seems to be the local practice.
We found Santander to be very reasonable although as our friends are locals, we didnt eat or drink in any touristy spots. We stopped off in La Casona off the main street for a Martini Rosso and some tapas. Martini is the house special and it is worth stopping by for a breather. We had delicious calamares.
We also stopped off at Bodega Del Riojana for a drink and it is lovely. They serve tapas in the bar and have a lovely dining room at the back. I took a picture and the manager spoke English.

Our friends have a car so we took off outside of Santander one day. We drove to Santillana del Mar which is very pretty as well as Comillas which is near the sea. It boasts the only building by Antoni Gaudi situated outside of Barcelona. It is well worth a visit as its very pretty.

I would stay in Silken Coliseum if I visit Santander again although I would consider the hotels near Sardegna beach if it was going to be very warm and I wanted to go to the beach.

Room Tip: We stayed in 215 on the second floor and when I looked at the fire escape plan, this room and 216 be...
  • Stayed: April 2012, traveled with friends
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2  Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2012

We spent 3 nights in the Silken Coliseum and we are happy to recommend it overall. We were put in a room to the front of the hotel on our first night - there was noise on the street (the hotel is next to a large bar) which kept us awake until 2.30 or so. Also we could not get wi fi coverage in this room although we could get it perfectly in the loby. The reception staff person said he reckoned our laptop was at fault. We changed room without any bother to another room to the rear of the hotel. This room was smaller but quieter, overlooking an internal courtyard. And we got perfect wi fi reception there! The rooms were clean, spacious and bright throughout. The bathrooms had baths as well as showers and had spare toothbrushes, shoe cleaning sponge, shower cap etc etc. Also a trouser press, TV, mini bar etc. This hotel was v good value (E200 through ebookers for 3 nights) for a well located pleasant break.

  • Stayed: March 2012, traveled as a couple
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2  Thank Barbara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2012

After our 8 hr road trip to Santander we wanted to have a decent meal and sat down on the hotel bar, only to discover that at 3 pm the kitchen was closed and couldn't serve any food, so we have to go out...very dissapointing with the service in this hotel. Location was good, but service was a bit rude side...

  • Stayed: December 2011, traveled with family
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2  Thank Rodcord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2011

Near the train, bus station, ferries' port, shopping area.

  • Stayed: September 2011, traveled with family
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1  Thank montserratLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silken Coliseum Hotel

Address: Plaza Remedios 1, 39001 Santander, Spain
Location: Spain > Cantabria > Santander
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Santander
Price Range: $63 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Coliseum Hotel 4*
Number of rooms: 92
Official Description (provided by the hotel):
El Hotel Silken Coliseum, destaca por su singular fachada y sus modernas instalaciones. A ello se suma una ubicacion privilegiada en el centro neuralgico de Santander, a escasos metros del Paseo que une el centro historico y de negocios de la ciudad con la Plaza Italia , punto neuralgico del veraneo Santanderino. Asi, tanto el viajero de negocios como el que viene a disfrutar de la ciudad encontrara en el Hotel Silken Coliseum una opcion inmejorable. Las 92 habitaciones del hotel, destacan por su diseno de interiores, con mobiliario de lineas contemporaneas, en el que se ha prestado especial atencion a la iluminacion, texturas y equipamiento para ofrecer un mayor confort y un ambiente sereno y elegante. El establecimiento cuenta con un restaurante "La Platea" en el que se pone de manifiesto la excelencia de la cocina cantabra, cafeteria " Bambalinas" y garaje propio. El hotel dispone de cinco salones con capacidad hasta 200 personas, en los que gracias a su decoracion y a su completo equipamiento de medios audiovisuales, wifi gratuito, pueden organizarse eventos de todo tipo. ... more   less 
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Also Known As:
Hotel Silken Coliseum
Silken Coliseum Santander

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