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Occidental Santa Cruz Contemporaneo
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Reviews (1,202)
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All reviewssanta cruzbeautiful parkspoke some englishsmall pool areaenjoyed sitting on the balconypool closeddown fallnice hot waterlarge pillowsnight holidaycool drinksheets and towelshaving read some of the reviewscity centrethe hotel's restaurantshower roomcontemporary hotel
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155 - 160 of 1,202 reviews
Reviewed February 15, 2014

My partner and I stayed here for 5 nights at the end of January when we booked a last minute trip away. The hotel is nice and quite modern, however the room was quite small and had no balcony, which made it feel like a box. The room was clean, it could have done with a bit more attention though, there was quite a bit of dust around the skirting and bedside table. The room card stopped working quite a few times, which was annoying as we were on the 5th floor and had to go back down to reception for them to fix it, 3 times on one occasion. If you're looking for a cheap hotel and are not planning to spend much time in it apart from sleeping I'd say this one would be fine, it's certainly not a bad hotel. The location is OK, everything it Santa Cruz is within walking distance. If I was returning to Santa Cruz I would likely look for an alternative, however I would not rule it out completely.

Room Tip: Don't keep your room key/card next to your phone, apparently this is why it stopped working, which we were told on the last day.
  • Stayed: January 2014, traveled as a couple
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2  Thank monkeyboy83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2014

Stayed here 24-31 of December. It was Lovely. Rooms are clean and very nice. Excellent bathroom. Staff is lovely. Breakfast perfect. One big plus is the roof terrace with the pool. That really was a retreat travelling to Tenerife in December. Don't miss the hotel bar. Lovely space and delicious small dishes.

  • Stayed: December 2013, traveled with friends
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Thank Malin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

at check in was given wrong information about were to eat for evening half board meal
also was not given the key to activate safe,even though we asked if room had a safe,on trying to use the safe found if didnt work
shower head in bathroom was hanging off,plus water temp very difficult to control
sound proofing as advertised cant possible work with an ajoining room door,could hear their tv/conversation
half board meals was poor on saturday and sunday ( didnt eat on sunday due to same menu),dessert was a pot of yoghurt or 2 pieces of fruit,mondays meal was better
couldnt get wifi to work
breakfast was good quality and balcony was nice

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with Barceló Hotels & Resorts
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2014

I arrived Saturday for 4 nights and was on half board
The restaurant is close on the weekend and they send you to the bar , it can be noisy on weekend...
They have the same menu and only a choice over 2 entrees and 2 main so hopefully you like both of the selection otherwise you will be served the same food on Saturday night and Sunday night
Bier is not included in the half board only wine or mineral water
Food is extremely average and I will not recommend to eat at the hotel specially since the city centre is only a few minutes walking distance

Stayed: January 2014
2  Thank tck1804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

Stayed here a week for the Christmas in room 214, a standard room with basic amenities. Our room had a small frig, desk, good lighting, a safe (Need help from the front desk with the setting of the lock), a few hangars, bathroom amenities(with a small bit of soap for hand washing), heavy blanket in the closet in case it gets too cold, and a flat screen TV on the desk….however for Eng.channel just the BBC World News, or if there’s more choice would have been good. The room was very clean, bed was comfortable and floors were hardwood. The breakfast buffet has everything you could want to eat. Though not all staff speak English they are polite and very helpful. Swimming pool on the 5th fl, looks OK but we didn't try this time. The location is excellent....just a short walk to the nice park, the city centre and a bus (nr921) stop right in front of the hotel. By bus921 it takes just few minutes to the bus terminal, where we can take the buses to the North shore and the South part as well as the Airport South. If you don’t rent a car, then take the collective transport, but don’t forget to buy a Bono travel Card(the card is not personal. One card can be used by several persons since the cost is printed on the card each time)…..it’s so convenient with that in hand! For eg. We went to the North shore several times….the pyramid i Güimar, La Laguna and don’t miss the exciting bus ride on the mountain ride to Taganana(not for those who are fear of heights) We got very gd info at the tourist Info Centre.
Not so good: noise interference from outside the room or adjacent room noise for eg. in the early morning. Perhaps improvement needs for the free wifi, too. It is available in the hotel but perhaps for certain amount of time, you are forced to log in over and over.
Overall it’s a good hotel and we had a nice stay.

  • Stayed: December 2013, traveled as a couple
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3  Thank Mia987_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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