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Occidental Santa Cruz Contemporaneo
Reviewed November 18, 2011

No parking onsite or nearby. Contemporary design interiors (go figure). Nice neighborhood. 7/10

  • Stayed: July 2011, traveled on business
    • Location
    • Rooms
    • Cleanliness
Thank bensagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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157 - 163 of 1,111 reviews

Reviewed June 13, 2011

Was here for a couple of days in February 2009.

Though the booking was made for two days, when I came back after exploring the island on the first night, found my room key not working as I had been checked out. Anyway, it was a misunderstanding and they promptly issued me another key.

The hotel gave a coupon for free entry in the casino in Hotel Mencey in front of it. This hotel is close to other hotels like Taburiente and very near the city centre. A beautiful park is just a couple of minutes walk from it. Being on the main road and not in the narrow street, parking and stopping the car while unloading is not a problem.

On the first day, I ate in the hotel's restaurant but on the second night, in the restaurant affiliated to it which was playing live music. Enjoyed it!!

  • Stayed: July 2010, traveled solo
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Thank Ricky_NewDelhi_India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2008

My husband and I stayed at this hotel one night to catch a flight to Madrid after staying in La Gomera for ten days. I was rather impressed as we stepped into the lobby. It had the chic look of a big city boutique hotel, but my positive feeling ended there.

We requested a non-smoking room in our reservation, however none were available upon our arrival. The slow moving and rather uninterested front desk clerk offered to have a air cleaning machine used in our room while we went out for a walk. The machine did nothing to clean the air and everything smelled like tobacco including the towels. The hotel in lovely in design and planning, but the execution left much to be desired. The rooms were a little too monk sparse with a very uncomfortable modern wooden chair and wobbley desk. Not much room to walk around the very low overly firm bed. The bathroom had unfinished tilework, tin in the ceiling cut too short resulting in a large gap, and a toilet paper holder nearly falling off the wall. To top it off the street noise outside was so loud it was very difficult to sleep. Attached bar and lounge great looking and good food with very surley service. I would NEVER stay here again.

  • Stayed: April 2008, traveled with family
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    • Business service (e.g., internet access)
4  Thank mbkz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2008

My father and I stayed here while my mother was ill in a local hospital (Candalaria). The rooms were clean and well kept, the staff were friendly and helpful, the lobby is a nice place to sit read. We spent our time there in unhappy circumstances, but we both felt that we should write it up on tripadvisor (which we both use) as the staff made our stay much easier than it could have been. The hotel's own restaurant, Macusamba, does a lovely breakfast. Also, there's a lovely friendly restaurant next door (on the right hand side as you face the hotel) which I can't remember the name of, but Scott was always friendly and helpful there, a lovely place to sit and watch the world go by. And.... they have free wifi (whereas the hotel charges!).

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    • Business service (e.g., internet access)
1  Thank Deirdre278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2005

I was booked into this hotle by our travle insurance company while my wife was in a serious and critical condition in a nearby hospital.

Upon arrival was given room only to find it occupied. Was informed that I was on aroom only basis and all facilities used were to be paid in cash.

Second room allocated was a twin but was spartan and in an alcove, not easily found despite it being a small hotel. (Poor signage).

General staff - bar and restaurant were genial and pleasant but one told me on third night that I would not be there more than 14 nights even if i was on the island for a year. ( Hotel policy apparently to prevent guests fraternising with staff) and he was right.

On 13th night was told to vacate room by noon next day. My wife was still in intensive care on life support.

Ok, room was clean but the common areas of hotel apart from bar/restaurant were badly maintained. Carpets on stairwell and halls/corridors were stained with an odour.Reception staff and management were unhelpful at best while other staff were great.

Was charged for use of minibar daily, yet, i hadn't used it. Never got satisfaction despite being in room during reconciliation. I was charged daily for one still water, one 330 ml beer and one orange juice which were liste don hotel inventory as two units per minibar tho' only capable of stocking one of each.

Breakfast was ok, bar food reasonable but dinner in restaurant was not reasonable. Checked into 2* hotle for reamining three weeks but what you saw you got.

Hotel Contemporaneo is trying to be something it is not

  • Stayed: April 2004
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14  Thank fridhlim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 days ago
Google Translation

  • Stayed: December 2017, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank 216lenitab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 days ago
Google Translation

  • Stayed: December 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank victorf32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Occidental Santa Cruz Contemporaneo

Address: Rambla de Santa Cruz 116, 38001 Santa Cruz de Tenerife, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Santa Cruz de Tenerife
Price Range: $72 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Occidental Santa Cruz Contemporaneo 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Prestigia, Expedia, Booking.com, Priceline, Hotels.com, Hotwire, Cancelon, Travelocity, Orbitz, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Occidental Santa Cruz Contemporaneo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Santa Cruz Contemporaneo Tenerife/Santa Cruz De Tenerife

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