Arrived with 3 colleagues in the early evening to be told - very casually - that I was sharing a room with one of them. I made it clear that this was unacceptable. They said the hotel was full. The staff then brought a manager who said I could have another room. Laughably, this was a room allocated to another of my colleagues. Finally I told them to cancel all 4 rooms and we would find another hotel. They made some more calls and, magically, a spare room appeared. The hotel is old, needs a refurb, air con was ineffective, IT systems lousy! I won't be back
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- Also Known As:
- Hotel Escuela Santa Cruz Tenerife/Santa Cruz De Tenerife