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“absolute nightmare”

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Apartamentos Be Smart Florida
dublinireland
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“absolute nightmare”
Reviewed May 29, 2008

We stayed in these apts and all i can say is WOT A NIGHTMARE.We were over run with cockroaches which crawled every were,theres no 24 hour reception so we had to spend the nite outside cos we cudnt go bac in 2 the apt.The bathroom was black no joking wit these bugs and only for the maid who kindly moved us upstairs we would hav been left cos no body not even our rep turned up to help us. apart from the roaches the place is also over run with feral cats ,these cats run into ure apt if the door is left open and they are also drinking water from the pool.The place is just not up to scratch even if it is budget accomadation.I say be careful wen booking these as for me never never again!!!!

  • Liked — NOTHING
  • Disliked — EVERYTHING
  • Stayed May 2008, traveled with family
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank irishlady43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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77 reviews from our community

Traveler rating
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44
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
English
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 10, 2008

Puerto de la Cruz is a lovely old town. The apartments were only 5 mins from lovely beach and 10 mins from centre of town. Bus
Station 5 mins walk and good supermarket just outside the entrance to the apartments.Room was a good size, overlooking the garden and kept nice and clean. Beds quite comfortable.
Unfortunately we had no hot water on two occasions during our 2 week stay. The first for 24 hours and then a week later for 36 hours. We were not at all happy about this but hopefully the boiler has been mended properly now.
The apartment building was quite smoky from cigarettes (I think a lot of the locals used it) because the bar opened onto the reception and it wafted up the stairs. Very little English spoken in reception so it's best if you take a Spanish dictionary with you!

Stayed February 2008
Helpful?
1 Thank AlisonKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 12, 2006

I can only echo the previous reviewer. We were there February, 2006. It is a 2 star apartment, clean and acceptable with friendly staff. Only problem for us was the hard beds with thin mattresses. The continental breakfast didn't vary but was OK.
The location was most important - no hills to climb and only a few minutes away from the bus station (buy a bono bus card for 12€ OR 30€ for half price fares - the fare is deducted from card each use).
On leaving the hotel, to the left is towards the Playa Jardin and a very pleasant walk with just a few cafes. To the right is towards the town, quite commercialised with souvenir shops, English/German pubs etc.

Overall, a good 2 star apartment in a convenient location.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 9, 2005

Subject: Apartmentos Florida,
Location: Puerto de la Cruz, Tenerife
Title: Apartamentos Florida... NOT Hotel Florida...!
ID#: 3948170

I asked advice from the forum before making this trip and would like to thank those who replied to my questions and now feel I should report back! This is a two star, self-catering establishment. My son and I selected it online for a number of reasons, cost, location and facilities. I was not disappointed. The hotel itself is clean, well run and well serviced. The rooms are comfortably large and very adequate for two adults plus perhaps one small child. For three, or two + an adolescent, it would definitely be crowded! The kitchen area is adequate .. two-plate cooker, small fridge with freezer and sink. Plenty of cupboard space and crockery
& utensils. Bathroom is excellent.. clean, well equipped (toilet, washbasin, bath, shower, bidet, good hot running water, big mirror, drying rack and shaving plugs.) I was on the fourth floor, with a view to the sea 100 yards away.The balcony comfortably contains a table and two seats. The rooftop pool (small but adequate) and the wide sunbathing area offers a pleasant way of 'desalting' yourself after an afternoon on the beach.

The real advantages however lie with the location. Across the road and straight down Calle Pozo leads you to the town centre in ten minutes. Turn left and cross the road and through a narow passageway and you have three very good beaches ( five minutes). Instead of taking the passageway, turn left again and in ten minutes you are at the municipal market.. where a 30 proof spray suncream costs 10 euro instead of 17.50 at downtown prices. Indeed, for such a small town, prices vary vastly according to whether you are in the centre or not. In the Playa Jardin area
(where we were) prices are lower, people are chatty and friendly .. because it's a mainly Spanish speaking residential area, and
there are plenty of pleasant, inexpensive restaurants.

I have no idea what the hotel restaurant was like.. there are so many places to eat in P de la Cruz, mainly priced between 7 and 10 Euros for a good meal (add a a few Euros for booze), that it would be a pity to tie yourself down to a pension or demi-pension.
And the Molly Malone Irish pub and the German owned Burro Loco bar should not be missed! As for the Restaurante Tropicale
on Calle de Lomo, if you like seafood at reasonable prices you will probably eat there many times! I could afford this by saving money thanks to the self catering and the lower cost of foodstuffs in the municipal market.
The hotel service was good, polite desk staff, helpful room cleaners (when I mentioned the frying pan was a bit pitted and food got
stuck, they brought me a brand new one in five minutes). The hotel bar/cafe is much used by the locals who live in the high rises
that abut on the hotel, TV football is the main attraction. And there is an excellent bakery across the courtyard behind the hotel.
Obviously you will have much more fun if you take a 30-hour Spanish conversation calls before coming here.
Drawbacks? One major one.. the beds are hard.. not suitable for those with 'the princess and the pea' problems!
Finally, it's very safe and you can stroll round the area at any time of day or night.
A great base and excellent value that leaves you with the cash to buy lots of tax-free electronic goodies... one of the fiscal advantages of Tenerife.
Many thanks again to those who pointed me in this direction! Geoffrey

Helpful?
12 Thank glev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apartamentos Be Smart Florida

Property: Apartamentos Be Smart Florida
Address: Calle Calafate 3, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 B&Bs / Inns in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Apartamentos Be Smart Florida 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
The Apartments Be Smart Florida (Tenerife) are ideally located close to to Playa Jardin, one of Puerto de la Cruz's best beaches. The bright and spacious apartments all have telephone,TV and safety deposit boxes and everything else you might need to make your stay unforgettable. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Apartamentos Florida Hotel Puerto De La Cruz
Florida Apartamentos Hotel Bookings
Apartamentos Be Smart Florida Tenerife/Puerto De La Cruz

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