Have just returned from a short last minute holiday at this hotel and was extremely disappointed by our stay.
The hotel itself is a bit dated although our sea view was large and had a great view. The bed was like sleeping on bricks and the electric plug sockets were loose and a bit dangerous. The pool areas were spotlessly clean and the gardens were well maintained.
We had booked all inclusive and that is where the main problem lay. Food was extremely poor, breakfast was adequate although fried eggs were always overcooked but lunch and dinner were a disaster. Very unappetising, often cold and when they did have something decent on they ran out midway through the session. We used the free shuttle bus (one of the good points) to go into town for dinner in the evenings and got a taxi back. The evening entertainment is non existent, like a bad holiday camp from the 60's, and the lounge area was the most depressing place I have ever been in.
This is unfortunately a 3 star hotel advertising itself as a 4 star. A shame as the staff were very friendly and tried hard. Will not be going back.
- Official Description (provided by the hotel):
- The 4 star hotel Las Aguilas is located at the top of a mountain, surrounded by gardens of 10,000 sqm, with a spectacular view over Puerto de la Cruz and the Orotava Valley. It is just 3 km away from the city centre and from the beaches of Puerto de la Cruz and thanks to its easy accessibility this hotel is the perfect location for your holidays or your business trip. All of the suites dispose of one bedroom, one separate living room, a bathroom with Jacuzzi and a spacious balcony or terrace with wonderful views over the sea or towards the mountain Teide. Furthermore, all suites provide air conditioning, telephone, hairdryer, satellite TV, large beds, rental safe and refrigerator. Refresh yourself in the two swimming pools for adults (one of them heated in winter) and one for children, surrounded by ample gardens and areas with sunbeds. Try the variety of snacks and small dishes a la carte at our Snack Bar next to the pool and relax with the panoramic sea view. In our restaurant Amaltea you may enjoy the buffet with live cooking and theme nights and spend some time on its terrace with the amazing view over the Orotava Valley. The Vulcano Show Bar provides a large variety of drinks and international cocktails as well as an evening programme with shows and live music. During the day we invite you to participate in our activities for adults as well as for children (mini club for children between 4 and 12 years). You may reach the city centre of Puerto de la Cruz several times a day with our free bus service. WiFi is available in all rooms, the use of WiFi in the hotel lobby is free of charge. In 2005, the hotel was completely reformed. ... more less
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- Also Known As:
- Las Aguilas Hotel
- Las Aguilas Tenerife
- Las Aguilas Suites
- Hotel Las Aguilas Tenerife/Puerto De La Cruz