We have just returned from two weeks in this hotel and cannot praise it highly enough.
Last year we had the holiday from hell (see my review for the Caleta Gardens Hotel), and this was the polar opposite.
The staff were so friendly and helpful, the food was excellent and the rooms cannot be faulted either.
I went with my wife and our two daughters (aged 14 and 9) and we all felt the same about the excellent standards of the hotel.
The food was spot on, and the staff did not rush you if you arrived just before the service was due to finish - for example the evening meals were served from 19:00 - 22:00, and you had just as much choice at 22:00 as you did at 19:00 and you could still sit and eat without feeling rushed.
The food choice was wide, varied and well cooked and catered for all of our tastes.
The staff helped us with everything we needed, from packed lunches for day trips, through to which pharmacies were open on a Sunday (when my youngest needed some medication).
The courtesy bus into the main town was punctual and reliable.
There were three pools available and at no point did we have to get up early to reserve any sunbeds......every day we wandered down to the pool after breakfast and were able to get sunbeds with umbrellas without any problem.
The snack bar near the main pool provided pastries as well as salads, hot dogs, lasagne, squid, fish etc., so there was never any point during the day when you would go hungry (we were all inclusive...so I cannot comment for those on half board etc.,). There was even a coffee machine which provided extremely top quality coffee.
A couple of minor 'niggles' were that the TV in our room only had three english channels (and they were all news channels). The evening entertainment was in a room with large pillars, and if you didn't get a seat in the middle of the pillars you couldn't see very much, and you do have to accept that the hotel is set aside from the main town centre, so if you want to explore Puerto de la Cruz etc., you do have to rely on the courtesy bus or pay for a taxi.
One point to note, for the first week we were (or felt like we were) the only english family in the hotel as it is primarily occupied by germans, and even during our second week I would say that it was 80% occupied by german nationals.
One last comment on the 'personable nature' of the hotel staff, my youngest daughter lost her white teddy at the begining of our holiday, and just before we went home, the housekeeping team had found the teddy and returned it to us...cleaned and washed !!!
Would we stay at this hotel again......yes, most definitely.
- Official Description (provided by the hotel):
- The 4 star hotel Las Aguilas is located at the top of a mountain, surrounded by gardens of 10,000 sqm, with a spectacular view over Puerto de la Cruz and the Orotava Valley. It is just 3 km away from the city centre and from the beaches of Puerto de la Cruz and thanks to its easy accessibility this hotel is the perfect location for your holidays or your business trip. All of the suites dispose of one bedroom, one separate living room, a bathroom with Jacuzzi and a spacious balcony or terrace with wonderful views over the sea or towards the mountain Teide. Furthermore, all suites provide air conditioning, telephone, hairdryer, satellite TV, large beds, rental safe and refrigerator. Refresh yourself in the two swimming pools for adults (one of them heated in winter) and one for children, surrounded by ample gardens and areas with sunbeds. Try the variety of snacks and small dishes a la carte at our Snack Bar next to the pool and relax with the panoramic sea view. In our restaurant Amaltea you may enjoy the buffet with live cooking and theme nights and spend some time on its terrace with the amazing view over the Orotava Valley. The Vulcano Show Bar provides a large variety of drinks and international cocktails as well as an evening programme with shows and live music. During the day we invite you to participate in our activities for adults as well as for children (mini club for children between 4 and 12 years). You may reach the city centre of Puerto de la Cruz several times a day with our free bus service. WiFi is available in all rooms, the use of WiFi in the hotel lobby is free of charge. In 2005, the hotel was completely reformed. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, Cancelon and TripOnline SA so you can book your Hotel Las Aguilas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Las Aguilas Hotel
- Las Aguilas Tenerife
- Las Aguilas Suites
- Hotel Las Aguilas Tenerife/Puerto De La Cruz