People have and are perfectly entitled to their opinions.........in my opinion the hotel Acuario does not deserve the negative reviews. I will now give an unbiased, honest review.
The hotel Acuario is a fairly large 2* hotel. We were in room B22 from 23rd Feb - 1st March 2010. Yes the hotel is situated in a residential area (see photo), but only a 5 minutes drive to Loro Parque (which I could not recommend highly enough) and the town itself (see photo). Yes the rooms are on the compact side, there is no TV or fridge freezer (it's not self catering), it's simply a bedroom, bathroom and balcony (we actually had 2 balconies). Personally my partner and I were perfectly happy with this as we explore and only require a base when away. There are plenty of suitable areas in the hotel for sitting both outdoors and in should you wish to stay in the hotel (see photo). The beds were extremely comfortable, extra blankets provided should you need them. Most nights I spent with just a sheet. We both wear earplugs so other than the one night when hurricane Xynthia hit we didn't hear a peep. The following morning there was a dust covering over the entire floor that the hurricane had blown in under the balcony doors but after the maid had done her usual impeccable job you would never have known. The rooms are spotless and nicely done out, as is the rest of the hotel that also has a TV room, reading room/bar area and room available for internet use which is reasonably charged. There is a safe in the room (available for rent I believe) but we always kept our money and passports on us in a belt pouch I picked up for £1 (from the shop where everything is £1) here in the UK. I would urge anyone going away anywhere not to leave valuables in a vunerable position, it's just common sense.
We did require extra pillows, asked at reception and were provided them without issue. There was a wardrobe with upper and lower storage space and two sets of drawers in the room which was plenty.
The bathroom - My partner and I are on the large side and did find the shower tray/curtain a little small but for normal sized people this shouldn't be an issue (see photo). It appears the bathroom was originally used as a wetroom and was designed/used to having a wet floor so I didn't worry about the flood I created every time I showered. I would however advise that you put a towel down to avoid slipping as the floors are marble. The towels provided are of a good quality and were changed daily. Even ones that we hadn't used.
Breakfast - Always plenty on offer, yoghurts, cereal, fruit, rolls, bread for toasting, cold meat, cheese, bacon, eggs (fried, scrambled and bolied) and beans. Fruit juices, muffins and local sweet stuff, coffee etc I admit I would have liked to have seen a sausage on alternate days but there was enough choice to enable a daily variance.
The pool - As we were out and about every day I didn't get chance to use the pool, it's not very big but it is pefectly suitable for a dip. As others have said previously there is no shallow end for the little ones though.
We hired a car from Record Go - Absolutely fantastic service and free upgrade provided, we were given a Megane instead of a Ka (suprisingly it was a brilliant drive). Parking at the front of the hotel was only attempted once (just to see). You would be very lucky to get a space there but there is ample parking at the back of the hotel (about 100 spaces) and there is a conveniently placed rear entrance to the hotel (which is not as previously stated over a km away) and a small supermarket and cafe just around the corner I used Google Maps road view to familiarise myself with the roads around the hotel as there a a few no entry, one way systems in operation. Once you have done it once it's easy to find your way around. If you don't have a car there are buses and taxi's available or you could even walk into town or to Loro Parque. I would recommend a map so that you don't walk further than you actually need to though and I wouldn't recommend the walk for children as I'm sure their little legs wouldn't appreciate it after a day at the beach or traipsing around the town. If you do hire a car I recommend Record Go (aka Record rent-a-car) who will meet you at the airport and have a taxi (which they pay for) take you to their offices 1 junction down. The car is then dropped off on your return to the airport in a designated area. Please make sure you leave the car in the right place or the car will be removed and a fine incurred which you will have to pay (at the time of our holiday the designated area was on the public car park in line 9, at the top of the car park). I also suggest for £23 you take the extra windscreen, wheels etc insurance or face a possible £300 bill (this is standard practice across all car hire companies). Parking in Purto De La Cruz itself is extremely easy as there is a massive car park on the front. We ate in town for the most part. There are plenty of restaurants to choose from. La Casona was beautiful (a higher standard of restaurant) but still reasonably priced, Mario's pizza's a couple of doors down was also fantastic, both are situated in the first square as you walk from the car park. La Bodega (near to the Martinez pools, after Macdonalds) do delicious steaks, cooked to perfection with no fatty bits, the best steak I have ever eaten.
It's fair to say that my partner and I thoroughly enjoyed our stay in Tenerife and at the hotel Acuario. I last visited 12 years ago, stayed in the South and said I would never go back but am so glad I did, but this time to the North. If it's lewd nightlife and tacky souvenir shops your after stay in Las Americas. If you want to see some real Tenerife and culture head to Puerto, there are plenty of shops and the usual touristy stuff but it's just so,so much better.
If I can be of any assistance in aswering any questions you may have about the hotel, area or islands attractions please do not hesitate to ask. I will happily provide any information that I can including recommedations on Whale & Dolphin trips, cheaper Loro Parque tickets, Teresitas beach, driving around the island, Monkey Zoo and Jungle Park.
- Official Description (provided by the hotel):
- The Globales Acuario Hotel is located in one of the most peaceful spots of Puerto de la Cruz in Tenerife, just 1.5Km from the beach of Playa del Centro and 2km from the famous lake, Lago Martinez. The hotel enjoys impressive views towards Teide and across the sea. The Globales Acuario in Puerto de la Cruz offers great value as it has facilities for a comfortable stay making it the perfect destination for a relaxing holiday with your family. This hotel is the perfect starting point for discovering the most charming areas of the island of Tenerife. ... more less
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- Also Known As:
- Acuario Hotel
- Acuario Tenerife
- Globales Acuario Tenerife/Puerto De La Cruz