We stayed at this hotel for four weeks from 2nd Jan to 30th.2014.
This was our fourth visit and the total cost for half board for two people for four weeks was £2050. flying from Manchester with Mercury Holidays.
The hotel is about 20 years old and is now showing signs of being a little run down and requires a makeover.
It is built on a hillside at five different levels and the road access is via a hill with an incline of 1 in 8 which some people may find awkward. There is a rear entrance which cuts the incline quite a bit. The road went directly to El Jardin sandy beach with excellent facilities set to a backdrop of botannical gardens but is a good kilometre away downhill but is a lovely place to sit and have a drink.
The acommodation consists on a twin roomed suite with a separate lounge and bedroom, both having tv's but only with Spanish and German Channels and there was a good size balcony.
The bathroom was modern and quite large having bath, shower wc and bidet.
The bedroom was comfortable and had two large single adjoining beds and also a bucket style chair.
The lounge had a large convertible settee which we liked as it gave a bit more comfort than the usual bucket style chairs usually asociated with spanish hotels. There was also a kettle or coffee making facilities in a wardrobe which we found extremely useful.
In the winter it is best to ask for a mountain view as this is the sunny side of the hotel. In summer the sea view side is favoured as it is obviously cooler but some companies charge extra.
The road adjoining the hotel has light traffic but there was some noise from hgv's which might deter some people.
The food was good but had deteriorated since the time of our last visit, lots of fish and pork no beef or lamb but in the main we couldn't complain, provided you enjoyed a lot of salt in your food. We also had free wine and water with our meal which was a bonus and also we could have coffee and cake at 4pm without charge, this applied to Mercury clients only.
The staff were in the main courtious and hard working except for one of the bar staff who we found off hand.
The swimming pool was heated and there was plenty of sun beds which unfortunately had seen better days, a few had been replaced.
Entertainment is pretty poor with a couple of animal acts and there was occasional music.
A minibus was provided by the hotel to take guests to the centre of town about 3k away.
The bus station is a good 15 minute walk away but we found it very convenient and gave us access to all parts of the island.
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- Also Known As:
- Hotel Diamante Puerto De La Cruz
- Hotel Diamante Suites Tenerife/Puerto De La Cruz