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“Pleasant Stay”
4 of 5 bubbles Review of Hotel RF Astoria

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Hotel RF Astoria
Ranked #29 of 80 Hotels in Puerto de la Cruz
London, United Kingdom
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Pleasant Stay”
4 of 5 bubbles Reviewed May 12, 2014

Had a short 3 night stay in a studio and enjoyed it. The apartments are well located, just a short walk from the shops and the sea.

The studio was clean and spacious but the balcony was standing room only. Not sure of this is the case for all the studios or just the ones on our side.

We didn't try breakfast but the reception staff were always friendly as we came and went.

Unfortunately the tv was old with no English channels apart from BBC and Sky news for a random few hours each day. Bt the thing we missed must was wifi. Apparently it might be possible to get it in the public area but we just went to McDonald's 5 mins walk away.

It's not flawless by any meansvbut a clean, safe, comfortable stay that I world return to.

Stayed May 2014, traveled with friends
Helpful?
1 Thank ebabz123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review, May 16, 2014
Dear Client,
Thank you for writing a report about your experiencie lived in Hotel RF Astoria. I´m happy to know the staff treatment was to your liking.
We will consider your comments about the amount of channels in English and tv. Inform you all of our Studios have standing room balcony.
I´m glad to read you would return to the Hotel, we will be delighted on welcoming you back.
Kind regards
Dennis G.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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221 reviews from our community

Traveler rating
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    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • Dutch first
  • English first
  • Finnish first
  • French first
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English first
Barcelona, Spain
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 18, 2014

The hotel is well located, a few steps from the seaside but quiet and safe. The staff are very kind and professional. My room was spacious and had a adequate kitchenette, big bathroom too. To improve: TV small and old fashioned, hairdryer in the bathroom, ABSOLUTELY FREE WIFI with good signal in all rooms. Did not try breakfast. Swimming pool not a wow, but you have the seas and the Martianez pools!

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yolanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review, April 30, 2014
Dear Guest,
Thank you for sharing your opinion about the Hotel RF Astoria in Trpadvisor. I am happy to know you like the beedrom and the staff treatment. We will consider your comments about the improves.
We hope to welcome you again in the future.
Kind regards,
Dennis G.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 10, 2014

Staff friendly and polite, room clean, breakfast great, location perfect.

Areas for improvement:

No double bed - 2 twin beds never quite the same as a double bed...
7 am fire drill - This is not what one expects so early in the morning, and the 8 am cleaning of the walkway outside the rooms needs to be rescheduled for an hour or two later. People are on holiday and wish to enjoy a nice lay in.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jez74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review, April 22, 2014
Dear Guest,
Thank you for sharing your review about your visit in the Hotel RF Astoria. Your opinion is very important to us because we can get information about how to improve. We will consider your recommendations, on the other hand inform you we have also double bed, if you desired next time you can request it ;). We hope to see you soon again in our Resort.
Best Regards,
Dennis G.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bordeaux, France
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 17, 2014

My friend and I have just returned from Tenerife after staying at this hotel for carnival week. The Astoria was excellent and the staff 5 star. As both of us are seniors we were given the perfect room with easy access to the sun terrance and swiming pool. When my friend was taken ill the cleaning staff were very helpful. The hotel's position in the town is easy reach of all the nightlife entertainment, but remains quiet and peaceful. Thank you Astoria for a wonderful holiday. Kathy Granville

Room Tip: The rooms have classic balconys , so ask for a room on the same floor as the swiming pool. That wil...
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review, April 7, 2014
Dear Guest,
Thank you for sharing your positive experience in our Hotel RF Astoria. We are really happy to know also the bedroom and the treatment staff were likely to you, and you had a wonderful holiday with us.
It will be a pleasure to seeing you again in our Resort.
Kind regards,
Dennis G.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 21, 2013

Friendly staff. Elegant look in the hotel and in a room. Apartment with space and peace. No disturbance by traffic, however centrally located. Breakfast ok. Kitchenette with all necessary appliances. Safe at reasonable cost. Excellent quality / price!

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank M2la
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silvia G, Community Manager at Hotel RF Astoria, responded to this review, January 7, 2014
Dear Guest,
Thanks for your brief review about RF Astoria Hotel. The whole Team hopes to welcoming you again.
Best Regards,
Silvia G.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed December 6, 2013

Unlike the previous reviewer we arrived on 26th November 2013 and had no problem. The room was big as were the twin beds. There was adequate storage for both clothing and food (should you need it). Breakfasts are buffet style and plentiful. The rooms were spotlessly clean. A kettle and easy chair would have made things easier. Staff in the reception, dining room and the chambermaids were all polite and helpful. Very well situated in Puerto de la Cruz even if you have some walking difficulties. The supermarket is close by and it is an easy walk to the sea front. There is a small swimming pool on the 2nd floor (about 1m deep) and also a fitness area on the roof terrace (equipment has seen better days) but this is a pleasant area for sunbathing. The sauna is either newly installed or has never been used.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silvia G, Community Manager at Hotel RF Astoria, responded to this review, December 15, 2013
Dear Guest,
Thanks for describing your vision of RF Astoria Hotel. Indeed, we never have such incidences. I'm glad you have felt comfortable during your stay. I would like to inform you that if you want a kettle in the room, just ask at reception, because we have them on request.
Best regards from Tenerife,
Silvia G.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergen, Norway
Level Contributor
1 review
4 of 5 bubbles Reviewed November 21, 2013

Very nice hotel, very clean, I had a nice studio. Everyone working in the hotel are very nice and helpful. The location of the hotel is excellent, close both to the old centre, the lido and a big nice supermarket.
The only thing I missed was a coffee maker, and perhaps a chair to leisure in. I sure also would have loved to have a small balcony, but not all the rooms had one i noticed.
And it would have been nice to be able to use Wi-Fi in the room and not only in the lobby.
Buyt all in all I am satisfied.
I also want to say I was able to attend 2 beautiful classic conserts there both of my Sundays.

Room Tip: Try and find one away from the swimmingpool if you like to sleep in the morning, the cleaners starte...
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  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sigrid375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silvia G, Community Manager at Hotel RF Astoria, responded to this review, November 22, 2013
Dear Guest,
Thanks for sharing your experience in our Hotel. I'm glad you enjoyed both the room and the hotel's location, but especially that you've felt comfortable with our staff.
We hope to see you soon and remember that Rosa Maria Fuentes Foundation will play concerts throughout the winter season.
Beste hilsen
Silvia G.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel RF Astoria

Property: Hotel RF Astoria
Address: Calle Enrique Talg 15, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel RF Astoria 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Aparthotel Astoria Hotel Puerto De La Cruz
Hotel RF Astoria Tenerife/Puerto De La Cruz

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