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“Simple, clean, low-cost.”
Review of Hotel Marte

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Hotel Marte
Ranked #41 of 80 Hotels in Puerto de la Cruz
Madrid, Spain
Level 5 Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Simple, clean, low-cost.”
Reviewed September 19, 2013

We needed a hotel close to the bus station to get the bus to the Teide and we found this, not pretentious and cheap.
We got a room on a high floor, it was quiet and we slept well.
It was fine for us to spend just one night, get up early and reach the bus station easily, but I honestly don't know if I would have enjoyed staying there for many days.
Anyway, given the price, can't complain at all.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago R, community manager at Hotel Marte, responded to this review, November 18, 2013
Dear customer:

We are glad with your review, we are taking care of some aspects to make your stayed better, we are a little hotel where all of our crew is motivated in the improvement of it, we'll be happy to welcome you back in the future.

Yours faithfully,
Hotel Marte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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344 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Inverness, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013 via mobile

The location of this hotel is fantastic and one of the reception team was great. Have to say that the room was very stuffy and with no ventilation at all. Had my window open the whole time and made no difference. After 4 sleepless nights I asked the reception if there was a fan and to my delight there was and did not cost me any extra, this very much appreciated. Puerto de la Cruz is a lovely town but I don't think I would stay in this hotel again. The roof top where there was a small pool was lovely to relax but not much else to say unfortunately.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kocola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago R, community manager at Hotel Marte, responded to this review, November 18, 2013
Dear Customer:

We are trying to improve in many aspects of our hotel to make our customers feel like home, if you give us a new opportunity we're sure we'll make of your stayed a better one, we're looking forward to hearing from you soon.

Yours sincerely,
Hotel Marte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampere, Finland
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 24, 2013

Someone in here had wrote in their review that this hotel was stuck in a time warp, and it is quite true. The hall and the common area were both old looking and a bit worn, but the rooftop(s) were great! There is a small swimming pool up top, which we didn't use since the beach and the sea water pools were so close. The hotel is nicely located right in the center of the city and you can walk almost anywhere! It seemed the staff spoke great German but English was a slight problem.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Henna V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorks
Level 4 Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 31, 2013

Reading some of the other reviews i wonder if its just me but then again we've just done a 18 night/7 different hotel trek round Extremedura in Spain and i've given every hotel very good to glowing reviews so i'm not a glum chum all the time! I'm coming to the conclusion though that half of the places (we usually use booking.com) don't bother reading any of the "Special Requests" and as ours was for a Double Bed i don't think it can be classed as anything out of the ordinary?! Was given a dark and drab twin bedded room (couldn't be pushed together due to large grotty wooden thing separating them). Complained and the bloke said they had no knowledge of my request. He got the sheet out and there it was in BIG BOLD letters. He said they'd move us next morning. Sure enough different bloke on reception had no knowledge of us supposedly being moved and said there weren't any doubles left. We paid for the one night and moved to the EXCELLENT Hotel Monpole round the corner. A little bit more expensive but definately worth it.

Room Tip: Choose a different hotel.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank BarnsleyMicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Puerto de la Cruz hotels

Helsinki, Finland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 3, 2013

Earlier this year, I spent eleven days in Puerto de la Cruz, Tenerife. My bed and breakfast was at the Hotel Marte.
Exceptionally well located hotel had the best price/quality ratio. It's a 3-star hotel right in the heart of the city center. What was even better to me personally; it's in between black sand beach, Playa Jardin, and the main square, Plaza Charco. Local bus station is just around the corner, but buses didn't disturb at all. Just a plus for some half-day trips around the island. Went to Santa Cruz de Tenerife and La Orotava by public transportation and took the airport buses.
Hotel Marte was an excellent choice for reasonable priced accommodation including buffet breakfast. I just love the Spanish coffee, cafe con leche for me. Food was good too, invited my parents to join me for breakfast. The house was clean with modern decoration and my room had all the facilities in order. Staff at the Marte was very friendly and helpful, spoke both English and German. On top of the hotel is a swimming pool and the roof offers plenty of space for example for nice sunsets.
Next time I visit Puerto de la Cruz, I'm going to stay at the Hotel Marte again.

Room Tip: Single rooms are for non-smokers.
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  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank EliasLaakso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 1, 2013

Stayed at the Hotel Marte B & B for a week in April with a friend. Great position, close to the bus station,the Plaza de Charco, seafront and all the restaurants.
We were able to transfer to a room with balcony without any problems when we realised we had been allocated a room without ! Staff were more than willing to help with any enquiries that we had. Rooms and public areas were very clean. Breakfasts were fine with a good choice of food and drinks.( I recommend the cafe latte in the drinks machine...delicious )
Overall it was a very pleasant stay and would certainly return....

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lovetoholiday303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Finland
Level 4 Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 12, 2013

We stayed in Hotel Marte last easter. Hotel was basic, but clean and silent.Breakfast, was also very standard and almost same every day. The best thing in this hotel is location center of the town. Our room was ok, there were no aircondition, so if the weather is hot, room is hot too... When we were there, it was about 24-27 temperature, so we did ok. I think this hotel is ok value for the money.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jursti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Marte

Property: Hotel Marte
Address: Calle Doctor Ingram 20, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#7 Best Value Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Marte 3*
Number of rooms: 95
Official Description (provided by the hotel):
The hotel is located in the historic center of Puerto de la Cruz, a few meters from Plaza del Charco, and the old fisher harbour. Its location is perfect to know the city, walk through its pedestrian streets, and above all, the guest is in the best place to visit the main interesting sites of Tenerife, such as Las Canadas del Teide National Park, and the rest of villages of the north of the island, thanks to be in front of the main bus station. ... more   less 
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Also Known As:
Hotel Marte Tenerife/Puerto De La Cruz

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