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“Relax and unwind”
Review of Hotel Tigaiga

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Hotel Tigaiga
Ranked #3 of 80 Hotels in Puerto de la Cruz
Certificate of Excellence
GreenLeadersGold level
Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Relax and unwind”
Reviewed October 17, 2010

Small, very established family run hotel. Set in attractive gardens. Surounded by beautiful scenery. Has a varied menu and wines. Attentive staff. Some evenings Canarian music. Tanquil place to relax and unwind. Although the standard rooms are very good, we prefer the additional space of the suites. A hotel that will draw you back year after year!
We enjoy the Taoro Park area very much. Apart from the lush green hotel gardens, the way down to town takes us past the waterfalls and is only a short distance to the centre.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank amen21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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258 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
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Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 22, 2010

We have stayed in this hotel on numerous occasions and the quality of service, food, and management have never varied from the first visit. It really is an hotel to be recommended for complete relaxation and satisfaction.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jonden36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 12, 2010

We stayed here over Chrismas 2009 and used the hotel as our base for walking tours (http://www.kwa-guiding-tenerife.com/) and had a really pleasant stay, the hotel is situated in Puerto de la Cruz about 20 minutes by foot from the town centre which is downhill. Taxis are cheap to get back (about €3) if your legs can't carry you back up the hill! The room was large and comfortable, all have a balcony with a sea view, the bathroom was spotless and the maids kept it that way for us. The restaurant was superb, we stayed half board and enjoyed the breakfast but the evening five course meals were the highlight of our stay. There was a choice for each course each night (except Christmas Eve and Christmas Day) and choosing was difficult! Generally we had one of each between us so we could compare! Wine list was excellent and the local beer much better than expected. And the staff - I couldn't fault a single one of them. All seemed to be multi lingual! The majority of the guests were German at the time of our visit and this seems to be the market they aim at most, plenty of other British though. Smart dress is encouraged and children aren't! I don't know when we'll return to Tenerife but I do know where we'll stay.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oxford
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 7, 2010

We have been going to this hotel for 20 years, so this speaks for itself. It is a textbook case of how a hotel should be run. Loving attention to detail by its three owners (it is a family business), cleanliness and great food.
You have a nice welcome when you arrive and are always offered a meal, even if you arrive late. The breakfasts are vast with every kind of food offered-especially good for the health-conscious. Dinners are imaginatively done with a high standard of cuisine. Service is excellent, as the staff are long-serving and well trained. Rooms are spacious with good closet space. TVs could be more modern, but this is on the cards.
The garden is gorgeous with numerous types of palm and exotic plants. A lukewarm outdoor swimming pool (has to conform to EU regs.!)
It's an easy and picturesque walk down the hill to the town. The less mobile or energetic could take a taxi back as it's only 3.5euros. There's a lovely park next to the hotel for walks nearby, and a hotel cafe where you can have your sangria while soaking up the sun.
It's quiet:- it needs more non-German speaking guests, perhaps. You could also argue that its popularity with the Germans speaks volumes for its high standard of cleanliness and well-trained staff.
This is a hotel to visit.

Stayed December 2009, traveled as a couple
Helpful?
3 Thank carol082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leeds
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 3, 2010

We have stayed at the Hotel Tigaiga for two weeks in September for the past seven years and we are delighted to say that over this period the high standard of the hotel has been maintained.
The hotel is situated in a quite location by the Park Taoro.
We are both past retirement age and can easily walk down to the centre of Puerto de la Cruz but return by taxi (about 4 euros with tip). There is a bus stop about three hundred yards from the hotel with frequent frequent services to the bus station in the town centre from where buses run to most parts of the island.
The entire hotel is spotlessly clean, nicely decorated and well appointed.
The rooms we have occupied have all had twin beds which the rooms can easily accommodate, with large wardrobes,plenty of drawer space, a mini bar and safe.Tea and coffee making facilities can be provided as an extra.
The bathrooms are fully equipped and the rooms have balconies complete with table and chairs.
Robes and and towells are provided for use by the pool.
The gardens and pool area is excellent with views overlooking the resort and the sea.
There are many sun beds situated in the gardens and by the pool,Parasols and sun bed covers are provided by a pool attendant, there is no charge for this service.
Beneath the pool there are changing rooms, toilets, showers and a sauna.
At the side of the hotel away from the pool there is a tennis court.
The food at the hotel is very good. Buffy breakfast is seved in the dining room with both continental and cooked food on offer.
Dinner,which in summer is served on the terrace, comprises of five courses and with the exception of the salad bar is waiter service. The wine list is adequate with good quality wines at reasonable prices.
Relaxed entertainment is provided about three times a week and asually accompanies the evening meal.
There are two bars in the hotel, one of which opens only in the winter months and the other by the restaurant is small and not comfortable and this is our only ctriticism of the hotel.
The hotel staff are excellent and nothing is to much trouble.The family who own the hotel, two sisters and a brother, are always on hand should their attention be required.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank couplefromleeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Midlands
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed July 21, 2009

Stayed at Tigaiga for 1 week from July 4th 09, we are a couple in our early 50's and were mainly looking for relaxation and peace with some nice food.
Tigaiga provided all of the above and did it very well also.
We had a lovely room, 1st floor on a corner, room 123 and with views over both the pool and the gardens looking towards Mount Teide and with the resort and coast below.
There was loads of wardrobe space - which made a big difference and lots of hangers, there was a great mirror and a magnifying mirror in the bathroom and a hairdryer which has to be used in the bathroom. There is a safe which is extra. There are bathrobes which can be worn down to the pool area.
The twin beds were very comfortable, there is enough space and there is a mini bar.
The balcony was also spacious and has green matting which made it much more comfortable. There was a table and chairs on the balcony.
There is no tea/coffee making facilities but you can hire them I believe from the hotel. We brought our own but the hotel do not allow you to use the minibar fridge to store anything other than their drinks, so if you put milk for tea or anything else in there it is removed by room maids. There is a notice to say you can hire another fridge for that purpose!!
We arrived at about 9.15 pm and really didn't feel like any dinner by then but we did fancy a drink in the bar before going to bed, the only problem is that there is no bar open in the hotel where you can sit and have a drink. You can sit in the restaurant and have drinks with your dinner and even a couple after your dinner at the table but no bar area for before and after. There is a bar by reception but I never saw it used - maybe it is used more in the winter. In the evenings the hotel was deserted by about 10pm - I presume most people had gone to bed. We didn't really mind as we were there mainly to rest anyway and I suppose there are lots of other places to go which are easily reached by taxi.
The hotel is family owned and this is much in evidence as there is lots of information about the hotel and the man who built it and his children who now own it. It is def refreshing to stay somewhere where the owners take care and pride in the hotel and also the surroundings and especially the gardens which are unique and delightful with some rare species and all very well cared for.
The hotel is most popular with German and German speaking guests and in fact we were the only Brits in the hotel and I occasionally forgot that I was in Tenerife when we were having dinner and breakfast, as many of the staff speak German also and we even received our questionnaire in German. It didn't trouble us at all and most people were friendly but my German is sadly lacking. Breakfast is typically German with cold meats and cheese, boiled eggs and rye bread etc, there is also scrambled and fried eggs and bacon but the bacon looked very fatty and typically European rather than English and the eggs were just average. There were lots of different juices and also you could squeeze your own oj. The cereal didn't look too appealing but there was plenty of fruit and different types of bread and lots of jam of all description.
We were on half board and dinner was excellent - in fact one of the highlights was the evening food. We had 5 courses and there was a choice of starter, mains and dessert from 2 as part of the set meal. There was usuallu a soup starter, then a pasta dist etc followed by the main course and dessert. Then there was a lovely salad buffet also to start with which included different types of cheese and cold meat plus a hot meat dish and vegetables - really excellent. All of the food was beautifully cooked and presented and tasted delicious - def top marks for that.
The seating was outside mainly with some additional tables inside but if everyone arrived promptly at 7 for dinner there were not enough tables outside so you had to sit inside where it was quite warm or wait.
The pool area is very pleasant and usually quiet with lots of sunloungers, it does get a bit busier and quite a bit noisier at the weekends when local families are there with their children so less peaceful on those days but not really a problem. The pool itself is very pleasant and was warm enough.
You could walk down to the resort in about 15 to 20 mins and we usually got a taxi back they are quite reasonable and plentiful.
We visited Loro Parque in Puerto de la Cruz and had a most enjoyable day - the shows were very good, Abaco mansion is also beautiful and a nice place to relax and have a look round the house and have a drink in the garden.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 2, 2009

We stayed at Hotel Tigaiga for 3 nights and were very pleased by the first class service the hotel offered. Although not necessarily the high ritz of some other hotels, Tigaiga offers clean, comfortable rooms with amazing views of the mountains and ocean. We were greated upon check-in with a sherry and/or freshly squeezed orange juice, in our rooms we had fresh fruit and a bottle of white wine on ice. The gardens at the hotel are prestine and you really note the love and care that went into them. Hotel Tigaiga is run by a family and all the staff are courtious and go the extra mile to provide good service. From the reception, bar staff, restaurant staff or hotel management we felt as though we were a part of the family.

The pool is really well taken care of with a magnificient hilltop view of the ocean.

Our last day, one of the hotel owners came by at breakfast and took the time to speak to all the guests individually. She was very kind and helpful. She also was flexible and letting us check out later.

  • Stayed May 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank pdelparte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Tigaiga

Property: Hotel Tigaiga
Address: Parque Taoro, 28, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Puerto de la Cruz
#2 Romantic Hotel in Puerto de la Cruz
#3 Luxury Hotel in Puerto de la Cruz
#7 Family Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Tigaiga 4*
Number of rooms: 83
Official Description (provided by the hotel):
Hotel Tigaiga: Beautifully located in extensive subtropical gardens in the tranquil Taoro Park above the main town of Puerto de la Cruz but only 15 minutes walk from the town centre. Owned by the Talg family since it opened in 1959 it is now managed by the third generation. Rooms are very comfortable and with all requirements and excellent bathrooms. Breakfast is an extensive buffet offering both hot and cold options and half-board dinner is 5 courses and waiter served. The heated pool and terrace have spectacular views over Puerto and the ocean. ... more   less 
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Also Known As:
Hotel Tigaiga Tenerife/Puerto De La Cruz

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