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“Palmeras Playa”
Review of Palmeras Playa

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Palmeras Playa
Ranked #78 of 80 Hotels in Puerto de la Cruz
Derby, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Palmeras Playa”
Reviewed December 27, 2013

We booked this as a last minute holiday and found the all inclusive deal to be Good Value for money at this 3 star hotel. Centrally located right near the front and close to Lago Martianez
for the excellent pools and facilities. Lots of restaurants and bars in easy flat walking distance
as well as shops. Choice of menu with lots of salads and meat and fish dishes, so you can find something different each meal although keeping the food hot appears to be a problem. Lovely side room with sea view in one direction and views of Teide to the other. The pool area was pleasant and we used the pool bar at lunch time. There were basic cooking facilities and equipment in yr room if you wanted to self cater. Mainly German and Finnish guests with the occasional British couple.

Thanks to the male receptionist for being very helpful with our transfer back to the airport speaking to them in Spanish when i got stuck.

Room Tip: Higher rooms have good views and the lifts work well!
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Jan557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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137 reviews from our community

Traveler rating
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    27
    34
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Nurmijarvi, Finland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 16, 2013

In this hotel you get very good value for your money. Good price and excellent location near to Lago Martianez and everything. Simple rooms, good service, breakfast ok, pools ok. Everything a bit worn out but clean. Don't expect too much - that you'll get in the neighbour and you'll also pay 3-4 times more. Really GOOD SAUNA almost according to Finnish standards:) We'll soon spend the 6. family vacation in this lovely town enjoying Puerto Christmas! Muchos gracias Palmeras Playa!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Heidi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 28, 2013

We stayed here for 2 weeks our rooms were clean and bedding clean towels we were worried about staying here but for 3stars you get what you pay for there was very little entertainment no snacks at the bars and the swimming pool bar not open for long as staff had to close to go and serve in the restaurant .The staff not very helpful the stairs were very poorly lit I slipped on the bottom step hurt my ankle my husband asked for a bag of ice which they got for him I sat in the reception with this ice on my ankle and not one member of staff asked if I was alright ,the food was okay but not very hot and jelly every lunch time and evening.the location was good and to charge extra for hairdryers and no safes or money changing facilities in hotel and all flat all in all very average don't think I will be going back.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank AmieKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 21, 2013

I spend 7 nights in that hotel in october after season. It is very nice hotel, friendly staff, clean rooms.the location of the hotel is very good the beach is just 5 minutes away. There is free "train" to loro park. And of course martinez lago wchich is amazing is just 5 euro per day. The swimming pool is small but is perfect after season. Food was ok not many choices but overall good.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank DEJAM_1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valencia, Comunidad Valenciana, Spain
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 10, 2013

I stayed at the Palmeras Playa from the 3rd to the 9th of october 2013. The staff was friendly and helpful, the room very spacious, the location of the hotel excelent, the food is as good as it can get with the money that you pay, simple food but well cooked, and the swimming pool area is very comfortable.

Definetely I would recommend this hotel. If you are someone who is aware of what you can get for what you pay you will appreciate this hotel very much and you will be very satisfied. On the contrary, if you are someone very picky and ready to complain at the least occasion that arises then I recommend you to spend more money and go to another hotel.

In short: great hotel, great facilities and services, great staff, great value= great holidays

Thanks Palmeras Playa, I will be back!

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mihogaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelson, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 23, 2013

I will start with the good point and there is only ONE it is 50 metres from a black volcanic beach , the foyer is dreary and depressing there is no where to just sit and chill and only 6 chairs in th e supposed WIFI area which kept breaking down or they turned it off,the food is SO POOR that if I called it third rate it would be an insult to thee third division ,this is supposed to be all -inclusive but there is no snacks available outside restaurant(ha-ha)opening hours and the downstairs bar doesn,t open until about 6.30 p.m and the Salon Teide never seemed to be open,there is no Childrens entertainment and if your kids don,t want to stay in the pool all day forget taking them here the only entertainment is every other night which was a very bored looking piano player,the reception staff seemed totally bored and disinterested,we have been to lot of all-inclusive hotels and this is positively the PITS DO NOT STOP HERE!!!!!!!

Room Tip: don,t stop here
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Kathleen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Puerto de la Cruz hotels

Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 18, 2013

good location BUT .....we stayed here this year peak season and I will never return to this hotel again , the food was the same everyday breakfast was the same everyday and is very early starting at 7.30 till 9 which is too early when you`re on holiday lunch and dinner was terrible , there is no kids club and a Spanish piano player that played 3 times a week and the rest of the nights there was Spanish music playing from a stereo but it says entertainment every night BIG FAT LIE , there is no life guard and adults and children were slipping over all the time really hurting themselves , we met friends there and they had a child with them who looked under age very clearly but they served her Malibu and coke several times , the staff were rude and preferred serving and communicating with the Spanish more than English ,the alcoholic drinks are very limited and you have to pay for water , and there is a charge 5 euros per night if u use the fridge hairdryer etc the pool opened different times everyday plus 2 days before we got there some other people who had been there a few days said that a metal panel from the hotel came off and fell right through a sun bed luckily no one was sitting ,,,,PLEASE BELEIVE ME IF YOU ARE THINKING OF STAYING HERE THEN DONT ,

Room Tip: don't stay there
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank michelle l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palmeras Playa

Property: Palmeras Playa
Address: Avenida Venezuela 12, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #78 of 80 Hotels in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palmeras Playa 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Palmeras Playa Hotel Puerto De La Cruz
Palmeras Playa Tenerife/Puerto De La Cruz

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