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Be Live Adults Only Tenerife
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Reviews (2,321)
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All reviewsloro parquefull length mirrortown centrepool areaplaya jardin beachplenty of choicenight time entertainmentbus stationgreat holidayolder peoplejust returned from a weekenglish channelsblack sandsea viewcleaned every daycleaning staffsanta cruz
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Reviewed May 28, 2014

We spent 2 weeks at this hotel in November and returned again in May. We are amazed at the improvement made to the food in the restaurant.

Most people reviewing this hotel complain about the food. If the people who complain are unable to find anything to eat they must have problems. I would like to meet English people who eat duck, pork loin, leg of pork, roast beef, chicken, lamb, turkey and variations of fresh fish all in the same week at home!.

The vegetables are fresh and perfectly cooked. The choice of salads is very varied as is the dessert choices with plenty of fresh fruit. The only problem arising was with the clients. Some people seem to have forgotten their table manners. One English man thought nothing of consistently picking up the food with his fingers. He obviously did not know what the tongs were for! This is not the fault of the hotel.

The hotel is very clean. Yes the beds are a bit on the hard side and may be a problem for some people. Entertainment, you either like it or don't like it. It is hard to provide entertainment to suit everyone. The only universal act is Johnny Circus . Wonderful, very funny, because it is all visual there are no language problems.

The staff are very helpful. Candelaria the housekeeper cannot do enough, if there is a problem.
Marta on reception was also extremely helpful. We found all the staff very willing, bearing in mind that not all clients treat staff as they would like to be treated themselves.

The hotel is a 10 - 15 minute walk into town. If people have mobility problems this might prove an obstacle as might the hilly terrain. The fact it is out of town means there is no noise from late night revellers. The hotel position suits us but again it is personal choice.

Some people seem to go on holiday expecting food, drink, beds etc to be the same as at home. It is a foreign country. Nothing is the same. It is not the fault of the hotel. As the saying goes, you can please some of the people some of the time.................

We would recommend this hotel having stayed in others at various times, this is far superior.

Room Tip: All rooms are basically the same, except for position. Higher is probably better but we have not found much difference whichever floor we have been on.
  • Stayed: May 2014, traveled as a couple
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7  Thank MorrisioShropshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this reviewResponded June 4, 2014

Dear Morrisio Shropshire,

Thank you so much for your fantastic comments regarding Luabay Tenerife and thank you for being such loyal guests and choosing our hotel once and again for your holidays.

Be sure we will share your comments with all our staff, as it is always encouraging to receive positive feedback and keep on doing a good job.

We are delighted that you spend such a wonderful time in our hotel!

We would be very pleased to see you back in Luabay Tenerife in the near future!

Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2014

We would like to thank the staff for a wonderful holiday and their helpful manner. We would recommend this hotel. The room had a wonderful view of mount teide and the food was 4 star and the hotel was well positioned for everything we would highly recommend to anyone. We went with Thomson and the rep was Maddie and we would like to say a special thank you to her. We would defiantly visit here again.

Room Tip: All rooms seemed to have a view of sea or mount teide.
  • Stayed: May 2014, traveled as a couple
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7  Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this reviewResponded May 27, 2014

Dear Colin M,

Thank you so much for your lovely comments about Luabay Tenerife. We are pleased you enjoyed the location of the hotel. Your comments about our staff, facilities and food quality are very much appreciated, as they encourage us to continue growing and providing an excellent service to our customers.

We encourage you to choose Luabay Tenerife for your next holidays, as it will be a great pleasure to welcome you once again!

Yours sincerely

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Reviewed May 20, 2014

I stayed here march this year nice clean room . great entertainment every evening
and a very wide selection of delicious food .only thing not suitable for me was the location , on a hill as I have mobility problems .and its not quite in the centre,of puerto del cruz . which is were I prefer to be ,but the hotel as a whole is excellent value for money .

  • Stayed: March 2014, traveled solo
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6  Thank myra b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this reviewResponded May 21, 2014

Dear myra B,

Thank you very much for being our guest and sharing your experience. Thank you for your lovely comments regarding our staff, entertainment and room service.

We are looking forward to welcoming you back in Luabay Tenerife and doing our best to make your holidays enjoyable and relaxing.

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2014

We booked this hotel last minute on Thomson's late deals and although the reviews were ok we didn't know what to expect,what an extremely nice,clean,friendly hotel and the food choice was one of the best we have ever had and excellently presented.We cannot emphasise enough what amazing value for money it was and as for its position it was ideal.It was out of town far enough to be quiet but not far to have a nice stroll into Puerto de la Cruz .The reps were so pleasant and helpful.We would highly recommend this hotel.

Room Tip: We were on the 3rd floor room 312 and the views over the mountains were wonderful
  • Stayed: April 2014, traveled as a couple
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7  Thank vanessa r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this reviewResponded May 14, 2014

Dear Vanessa R,

Thank you so much for your lovely comments about Luabay Tenerife. We are pleased you enjoyed the location of the hotel. Your comments about our staff, facilities and food quality are very much appreciated, as they encourage us to continue growing and providing an excellent service to our customers.

Thank you for your kind words and for recommending us to your friends and family!

Your sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2014

Just got back from 2 weeks at hotel. The only disappointment was no kettle in room and entertainment was hit and miss. We found all staff very friendly. Beds and towels were changed regularly and rooms always well cleaned. We went half board and enjoyed a wide selection of foods. Drinks were over priced compared to local bars. Hotel was 10 mins from Loro Parque which is a must visit. We were on the 11th floor which had fantastic views of mount Tiede and the surrounding area. We were very impressed to have the use of a courtesy room to shower before our departure. We would certainly return to this Hotel again.

Room Tip: Ask for room on high floor overlooking mount tiede
  • Stayed: May 2014, traveled as a couple
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3  Thank Cheryl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
administrador_luabay, Front Office Manager at Be Live Adults Only Tenerife, responded to this reviewResponded May 14, 2014

Dear Cheryl H,

Thank you for the time you took to write a review regarding your stay in Luabay Tenerife. Be sure we will share your comments with all our staff, as it is always encouraging to receive positive feedback and keep on doing a good job.

We would be very pleased to see you back in Luabay Tenerife in the near future!

Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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