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“4th year here may not return”

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Be Live Adults Only Tenerife
Ranked #40 of 81 Hotels in Puerto de la Cruz
Reviewed January 4, 2013

we have always enjoyed the north side over last 25 years.We stayed here luabay last 4.always round dec this year 13th to 20th.and allinclive.We found changes to food much cheaper cuts of meat less choice.and same cakes each night.the bottle water to take to our room was now plastic cup from water machine.The water to make tea always warm not hot.Little things make a nice holiday and the changes now made as think to try another hotel for dec 2013.The hotel clean the staff are nice the entertainment crew are happy and fun.not a child hotel need a toy games corner inside for little ones im sure pool room could be this.Not that we have young children we go to relax and plenty of sofas to offer nice areas to relax.just changes in cut backs not good.But for us may be change needed.Plus for first time our bed was hard :(.But we was on 10th floor with great views. Jane & John

Room Tip: Top floors sea views are great.
  • Stayed: December 2012, traveled as a couple
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1  Thank jane33363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at Be Live Adults Only Tenerife, responded to this reviewResponded January 10, 2013

Dear Jane and John, thank you very much for taking the time to write this review. We are very sorry that on your 4th visit you were not completely satisfied with our hotel and we take your feedback very serious. Your comments about the food, the water (for tea and to take to your room) and the beds will be forwarded to the responsible departments. We hope we can welcome you again for a 5th visit and present our hotel with the known quality.

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Reviewed January 4, 2013

This was are 4th visit to the Luabay Hotel, not changed at all.Hotel not too far from the sea and a nice walk. We had New Years eve in our visit, the hotel was very full and busy. The food was very good but you did have to have a look around before you chose, As there were 2 sittings on New Years eve,6,30pm and 8.30pm, we chose 8.30pm we were unable to sit together as a party of six. The management did a good job of keeping everybody happy, with fireworks(not as many this year) cava at midnight and the countdown. All in all a very good break. Thank you and we will be back for our 5th visit

  • Stayed: December 2012, traveled with friends
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2  Thank Dorothy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at Be Live Adults Only Tenerife, responded to this reviewResponded January 10, 2013

Dear Dorothy, thank you very much for coming back to our hotel for the fourth time and for taking the time to write this review about your stay with us. We are glad you had yet another great holiday and enjoyed the New Year’s Eve celebrations at our hotel. It will be a great pleasure to welcome you at our hotel again in 2013.

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Reviewed January 4, 2013

We recently spent two fabulous relaxing and enjoyable weeks at the Luabay from 7th to 21st December. The hotel was clean, the staff friendly and efficient and it was impossible to fault the value for money .
Some contributors have complained that this is no hotel for children, and I can't argue with that, however with reviews like those offered here, a bit of research will help choose the right hotel and location.
Just a 10 minute level(ish) walk to the city centre , 5 to the local buses or beach and a 15minute seaside stroll to Loro Parque makes the location pretty good.
Our room faced SW so we had a great balcony view of the Orotava valley, Mount Teide and westward towards the Atlantic rollers crashing onto the beach at Playa Jardin ... brilliant!
We will be saving our pennies up for another visit and recommend this hotel.
I think some people expect far too much of the catering , and although this is not a la carte dining, there is a wide range on offer and it is good value for money

  • Stayed: December 2012, traveled as a couple
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2  Thank Exmothian1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

We really enjoyed our recent stay at this hotel. We were impressed by many things. Not least the hard working staff who, without exception did as much as they could to help us. We really felt cared for. The spacious suite was well serviced and in spite of the large numbers there, the hygiene was good and the food was good. As always, with any buffet, you have to take your time, see what is available and make the right choices for you. Also, as with any hot buffets we have experienced, the food is sometimes not as hot as we would like. 30 seconds in the microwave opposite the hotplate does the trick. Some people seemed not to notice it was there. Entertainment in the evening was great and lots to do during the day.
Finally we would not hesitate to recommend Luabay to our friends and relatives. Our daughter has been there twice and we would go again.

Room Tip: Almost all suites have good expansive view of the sea.
  • Stayed: December 2012, traveled as a couple
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Thank M&K65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at Be Live Adults Only Tenerife, responded to this reviewResponded January 10, 2013

We would like to thank you for your kind words for our staff and food offer and are most happy to hear you fully enjoyed your stay with us. Your feedback will be shared with all our staff and we will stress your comment about the temperature of the food. We are glad you found a way of heating it to your taste in the microwave but will make sure that this matter is looked into. The Luabay Tenerife team would be very happy to welcome you as our guests again in the future.

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Reviewed December 29, 2012 via mobile

Please do not book this hotel if you have young kids, they will be bored! The food is not great and if you book all inclusive, the bar still closes at 2330 every night!
I must admit that the rooms are cleaned every day and the staff are great but there is nothing else really to keep you occupied.

  • Stayed: December 2012
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1  Thank suerivet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at Be Live Adults Only Tenerife, responded to this reviewResponded January 10, 2013

Thank you very much for taking the time to share your experience. We are glad you were satisfied with our service and hope you enjoyed your stay. Your feedback is very much appreciated and we will pass your comments about activities for kids, bar opening hours and the food to the responsible departments to look for ways of improvement. It would be a great pleasure to welcome you again in the future and show you changes are being made.

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Reviewed December 29, 2012

Returned 8th December after a weks stay we arrived at hotel at 9 pm at reception by Salvador his first question was had we eaten as dinner was about to end he look after our cases whilst we had dinner we where met in restraunt offered food and drinks as they where closing they made sure we had sufficient before closing. Back to reception and Salvador who said the hotel was full and the room allocated had no balcony for one night he assured us a good room with balcony tomorrow and as good as his word we were moved even as he change shift he left this to his collegue Marta who was equaly as efficient.All the staff were excelent and could not do enough for you. Food big choice always somthing for you and the deserts excellent the only funny thing was chips at breakfast. Entertainmet every evening varied and good. We were all inclusive Booked through Hays Travel Good Hotel and we would stay here again.

Room Tip: Sea View 10 Th Floor
  • Stayed: December 2012, traveled as a couple
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1  Thank robertwalton32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

me and my wife went to this hotel for the frist time and found it nice ,the double bedroom had a lot of room ,the staff were friendly.the food was ok .The pool was nice and clean with a lot of sunbeds .We did not see all the enterainment as we went for a walk at nighttime to the square in the town

  • Stayed: December 2012, traveled as a couple
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2  Thank brian1027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Be Live Adults Only Tenerife

Address: Avenida Blas Perez Gonzalez 11, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Be Live Experience Tenerife)
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotel in Puerto de la Cruz
#23 Luxury Hotel in Puerto de la Cruz
Price Range: $78 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Be Live Adults Only Tenerife 4*
Number of rooms: 337
Official Description (provided by the hotel):
The Be Live Adults Only Tenerife offers an enviable location at Puerto de la Cruz, it is located only yards away from the spectacular volcanic beaches at "Playa Jardin" and 5 minutes walk from the town centre. It has a top-notch service and completely renovated rooms with fantastic views to the sea or over Mount Teide and the Orotava Valley. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Luabay Tenerife Hotel Puerto De La Cruz
Florida Tenerife Hotel
Hotel Florida Tenerife
Florida Hotel Tenerife
Be Live Adults Only Tenerife Puerto De La Cruz

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